This is my second time staying at this property. My weekend stay from May 23-26 was marked by quite high outdoor temperatures, peaking over 30 degrees Celsius. Unfortunately, the air conditioning in our room couldn't go below 25.5 degrees. After several hours of reporting the issue, we were moved to a ground-floor room. We finally got into the new room around 10 PM, where the temperature was a comfortable 23 degrees. We were happy to finally get some rest, but by morning, the room felt like an oven again – back to square one. We reported it again, but the receptionist insisted their cooling system was working fine. No technician came, even though we pointed out that the wall thermostat was showing 25.5-26 degrees. We were also told that we couldn't adjust the temperature ourselves anyway, as they have to control it centrally. It was a nightmare night with relentless heat. Opening the window only let in insects and provided minimal relief, plus there was the security risk of someone potentially entering since there were no burglar-proof screens. Interestingly, the lobby temperature was perfect... what a coincidence. Breakfast was decent, nothing special. Cleanliness was adequate.
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