Stated at this location as a pit stop to our actual destination, from Texas to California. We had stayed at this location before and wow has it gone downhill. Had a terrible experience with the AC and cigarette smoke stench in our rooms. Our first couple of rooms were on the third floor, we had to switch rooms twice before finding out that the second floor had AC’s that actually worked. The first front desk employee we encountered was great, she heard us out and was understanding of us needing better rooms since we were traveling with our children. The second employee though, was minimizing our situation. When asked if we could move to a different floor, she stated she only had the 2nd and 4th floor available. When saying we’d take the 2nd floor she began to tell us that the 3rd floor had the “better” rooms and the 2nd floor had “beat up” rooms and described them as a “downgrade.” Said I’d take it anyway as long as the AC worked and didn’t smell. Got the rooms to the second floor and I did not see beat up rooms, they were actually better than the 3rd floor and appeared to be remodeled. I’m glad our stay was only 1 night. The breakfast was ok there’s just a small selection of items. I don’t recommend this hotel if you’re traveling with children.
