Art Hotel Boston

Upon arrival, we discovered the fan in our windowless bathroom wasn't working. They offered us a different room, but the fan there didn't work either. We were assured the issue was temporary and would be resolved by the next morning. However, nothing changed, and we were then informed that none of the rooms had working fans due to ongoing renovations. On top of that, despite being a double room, we were initially only provided with a single set of towels. One bedside lamp wasn't working, and the other was unsafe to use. The shower selector was also broken. This is the worst four-star hotel I've ever stayed in.

It was the worst hotel in my life. When I arrived, I found out that the door couldn't be locked from the inside. I went straight to the reception and complained. But he couldn't change my room because all the doors are the same. The door was full of candles, and my key wouldn't let me in. I was filled with tears because I'm a solo traveler, and it's totally dangerous if the door isn't closed. I couldn't sleep. Thank God! The Trip Advisor (Lizy) helped me book a new hotel that day. The advisor couldn't contact the hotel. The problem was a language barrier. I received a Trip Advisor voucher, so I could book a new hotel that day. The reception was not friendly. Definitely not recommended! Especially if you're traveling alone. I attached a picture of the door. Then you could decide.

The location is good, the staff is friendly, and the amenities, including breakfast, are also good! The only downside is that the rooms are a bit shabby, more like a three-star hotel. But they're still acceptable!

Convenient location, close to the means of transport that allow you to move easily around the city. The room is a shame, with a few adjustments and a minimum of maintenance it could definitely be better. The dirty walls and bathroom door, the dust on the lamps, the patched bathroom flooring, the shower cubicle that definitely needs at least a coat of paint... in short, small details that for a 4-star hotel, should not be details. At check out I also mentioned the lack of hot water, which did not allow me to take a shower, but they replied, showing me the monitor of their PC that was not working "today we have a series of problems" Ah. What does the monitor have to do with hot water??? I'm still trying to figure it out. Decent breakfast. Neither good nor bad.

Terrible room, terrible cleaning, slow toilet drains.