Alexander House Hotel & Utopia Spa
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Turners Hill

Alexander House Hotel & Utopia Spa

Health Protected
No. 1 of Top Premium Hotels in West Sussex
East St, Turners Hill, RH10 4QD, United Kingdom
Show on Map
Located in East Grinstead, Alexander House And Utopia Spa is in the historical district, within a 5-minute drive of Tulley's Farm and Stone Farm Rocks. This luxury hotel is 12.8 mi (20.6 km) from Surrey Hills and 13.4 mi (21.5 km) from Hever Castle and Gardens.Show More
We Price Match
hotel overview picture
4.1/5Very Good·Cleanliness: 4.1
All 43 Reviews
Amenities
Golf CourseIndoor Swimming PoolSaunaSpaMassage RoomFitness RoomPrivate ParkingFreeCar Charging FacilitiesBarTennis Court
All Amenities
Surroundings
Airport: London Gatwick Airport
(9.8 miles)
Airport: London City Airport
(58.6 miles)
Train: Three Bridges
(5.1 miles)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Cosy Attic Double Room
9

Cosy Attic Double Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
Refrigerator
Electric Fan
Private Toilet
Room Details
Check Availability
Spa King Suite
9

Spa King Suite

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
Refrigerator
Electric Fan
Private Toilet
Room Details
Check Availability
Spa Suite
3

Spa Suite

1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Daily Housekeeping
24-Hour Hot Water
In-room Wi-Fi
Room Details
Check Availability
Traditional Suite
5

Traditional Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
Check Availability
Garden Suite
22

Garden Suite

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Electric Fan
Private Toilet
Room Details
Check Availability
Comfy King Room
19

Comfy King Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
Refrigerator
Electric Fan
Private Toilet
Room Details
Check Availability
Junior King Suite
11

Junior King Suite

1 King bed
Free Wi-Fi
Non-smoking
Private Bath
Refrigerator
Electric Fan
Private Toilet
Room Details
Check Availability
Luxury Super King Room
7

Luxury Super King Room

1 King bed or 2 Single bed
Free Wi-Fi
Non-smoking
Private Bath
Refrigerator
Electric Fan
Private Toilet
Room Details
Check Availability
Cosy Single Room
1

Cosy Single Room

1 Single bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
Bathtub
Daily Housekeeping
LCD TV
Room Details
Check Availability
Gatehouse
6

Gatehouse

1 Double bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
Refrigerator
Electric Fan
Microwave Oven
Room Details
Check Availability
Hide Room Types

Guest Reviews(43)

4.1/5
Very Good
Verified Reviews
  • Cleanliness4.1
  • Amenities4.1
  • Location4.1
  • Service4.1
David
January 4, 2024
A little bit tired, spa treatments were average, not enough staff for the number of customers. There are definitely better spa options available in the area.
Ben
November 20, 2023
Good overall but some areas could be improved. Staff v friendly and helpful. Spa is great, clean and never feels overcrowded.
Samantha
October 31, 2023
Booked for our anniversary, was shocked that we would not have spa access outside of our check in/check out time without paying for early check in/late check out. I have never experienced this before when staying in a spa hotel. We had asked for non-alcoholic sparkling wine for the room and where not given the product that was quoted (we had a bottle that retails at 1/3 of the price but was still charged the quoted amount). During our stay we had afternoon tea, it took 3 attempts to get a drink order right which just seemed wasteful. Overall the service was okay, but nothing outstanding or screams 5 star. I have stayed in other spa hotel with better service. I wouldn’t stay again.
Jessica
September 13, 2023
Fantastic time on one of the hotest days of the year! The hotel and grounds are stunning, the spa is spectacular and fill of surprises, including a cool pool, male and female facilities and shared facilities, jacuzzis you can rent privately and a £20pp to use the spa per night (this wasnt in the description, but fair enough. You can ever have drinks from the bar in the hot tubs! We booked a stunning tasting menus, and were able to share it under the stars due to the temperature. Impeccable service and food, a little dark, but we loved the ambience so much! The wine pairing menu was both fascinating and delicious, and the knowledge of the servers was incredible. The room and bathrooms were beautifully decorated, and we were given a mobile AC too because of the weather and the age of the building. The bathroom could have been cleaner, the shower and bath were not as clean as i would have hoped, but otherwise an almost perfect stay! Oh and breakfast i would do again, fresh and delicious and a slight break from tradition too! I would love to add how well they catered for my partners gluten allergy too! We will be back soon!
Tracey
September 12, 2023
The staff are absolutely first class! This is a really fabulous hidden away hotel and it's a beautiful setting. Whilst i was on business i didnt get chance to use the spa but it looked amazing. The rooms were lovely and beds/bedding extremely comfortable. Little touches like Google assistant in your room, filtered water and fresh milk in the fridge. I could not fault this place. Next time I want to stay in one of the suites as they are stunning.
john
August 8, 2023
Beautiful hotel with lovely clean comfortable rooms. The spa is nicely appointed. Grounds are lovely.
Verified traveler
July 3, 2023
Feel the hotel is very over priced. The setting is beautiful, but when you move through the communal areas the rooms / corridors are shabby and the decor outdated. A hotel charging these rates should have far higher standards. Breakfast was very disappointing, it took over 40 minutes for it to be delivered. When it came, I had a very sad looking vegetarian sausage, some overcooked spinach, 3 very small / sad looking bits of potato etc. etc. Really wasn't good enough. Also the breakfast room was dark, dingy with wood effect wall paper on the walls. Just not good enough for a hotel charging these rates
Kevin
May 30, 2023
What a wonderful place.. The only issue here was that we only booked one night and should have done two.. The spa is just fabulous and every member of staff is fantastic.. There is not much more to say except if you want a fab place to stay to chill and get out of the city. Just come here. Well worth it.
andrew
April 26, 2023
It is mice to have good service On arrival concierge at the car Reception fesk fully personef Any request quickly sorted

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: 01:00–11:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeWestern
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Show More

Health Protected

Clean
  • 4.1/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 1607
  • Renovated: 2014
  • Number of Rooms: 58
Located in East Grinstead, Alexander House And Utopia Spa is in the historical district, within a 5-minute drive of Tulley's Farm and Stone Farm Rocks. This luxury hotel is 12.8 mi (20.6 km) from Surrey Hills and 13.4 mi (21.5 km) from Hever Castle and Gardens.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a spa tub, and an outdoor tennis court. This Victorian hotel also features complimentary wireless internet access, concierge services, and a hair salon.

Grab a bite at AGs 3 Rosette Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 3 bars/lounges. Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in East Grinstead? This hotel has 495 square feet (46 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.

Make yourself at home in one of the 58 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Services & Amenities

Indoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
Show More

Frequently Asked Questions

How much does it cost to stay at Alexander House Hotel & Utopia Spa?

Prices at Alexander House Hotel & Utopia Spa are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Alexander House Hotel & Utopia Spa?

The closest airport is London Gatwick Airport. It is 9.8 miles from the hotel and approximately a 21minutes journey by taxi.

What are the check-in and check-out times at Alexander House Hotel & Utopia Spa?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does Alexander House Hotel & Utopia Spa provide airport transfer services?

No, the Alexander House Hotel & Utopia Spa doesn't provide airport transfer services.

What amenities and services does Alexander House Hotel & Utopia Spa have?

Alexander House Hotel & Utopia Spa has the following amenities and services: Pets allowed (additional fee), Indoor Swimming Pool, Golf Course.

Does Alexander House Hotel & Utopia Spa have a swimming pool?

Yes, Alexander House Hotel & Utopia Spa has a pool. Pool type: Indoor Swimming Pool.

Does Alexander House Hotel & Utopia Spa have fitness amenities?

Yes, Alexander House Hotel & Utopia Spa has fitness amenities.

Does Alexander House Hotel & Utopia Spa provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Alexander House Hotel & Utopia Spa have non-smoking rooms?

Yes, Alexander House Hotel & Utopia Spa has non-smoking rooms. Please view the hotel listing for details.

Does Alexander House Hotel & Utopia Spa provide breakfast?

Yes, Alexander House Hotel & Utopia Spa provides breakfast.

About This Property

Nearest AirportLondon Gatwick Airport
Distance to Airport18.96KM
Nearest Train StationGatwick Airport South Terminal
Distance to Train Station12.12KM
Average Price FromUSD534
Hotel Star Rating5