Zaya is an excellent place to stay in Ulaanbaatar! The facilities are complete (including a fully equipped kitchen), modern, clean, quiet. Everything is maintained and functions well (hot water, heating, lights, etc.) The owners are helpful and friendly. The location is great - walking distance to many museums and other city sights, as well as markets, stores and restaurants.
The Trip location map is accurate, and once getting to the building, you need to find the access door to the 3rd floor (where the Zaya office is located), which is to the right and the back of "Urban Beats" (see my photos). Also, the entrance has an electronic lock requiring a code or key to enter (as does the entrance door on the 3rd floor). If you did not get the entrance instructions by email (we did not), you should contact the owner via the number provided by Trip. This is also the owner's WhatsApp number.
We enjoyed our time at Zaya and intend to stay again after our foray into the Mongolian outback.
We highly recommend Zaya Hostel.
