Toyoko Inn Ulaanbaatar

I stayed at Toyoko Japan before, but in first time in Mongolia. First front desk arrange higher floor with nice view for me, but the heater and air-conditioning too noisy, day 2 they changed another lower floor for me, I like to thanks the lady who's solved my problem. The room arr nice, cozy. But the breakfast too lousy, even can't find a toaster. 8:30am I at lobby, but the food already finished, talk to the kitchen they also ignored me. Hotel surroundingswith groceryand restaurant. WiFi okay. 15 minutes walk to Railway station.

functional and compact. heater is super great, warm for -20c weather

Fantastic experience. Convenient location and excellent attention. The room was very nice and the bathroom was comfortable. The only downside is that in our room (618) the wifi signal was really bad and it was almost impossible connect (and when it did it disconnected in less than a minute). Ah, breakfast was very good.

Nice clean hotel, feels new. Price is good for this area. Rooms are slightly bigger than in Japan.

The front desk staff here are very nice and helpful, which made check-in and day-to-day questions easy. The location is excellent, right near sukhbaatar square, and the hotel offers convenient amenities like on-site laundry. My room was comfortable with reliable hot water, which I appreciated. However, during my five-night stay the room was never cleaned (it was supposed to be done on the fourth day). They did bring fresh towels, but I wasn’t allowed an extra pillow when I asked. Overall, the room itself was good and the staff friendly, but still room for improvement. A good stay.

This location of this hotel is quite strategic considering the number of restaurant, pubs and food outlets nearby provided you are willing to do some walking.. Hotel room is clean and service is commendable. I wish to highlight one particular front reception staff for special mention.Her name is ERDENEKHISHIG. She was kind & helpful and would go out of her way to provide service and assistance like calling a cab on our behalf. However this hotel also has her shortcomings. Breakfast is too basic and monotonous. Bread which is the most universal item is not available. Also check out time at 10am is ridiculously early. It also puzzles me that this hotel still provide smoking rooms which is totally umnecessary as the current trend is towards non smoking rooms for the whole hotel. I hope my positive feedback will help your hotel to upgrade her image further.

Nice location; on the city Main Street, surrounding with cafe and shopping mall and walkable to the main public square.

Good place to stay. The hotel located in the city center, around 15-20 min walk from the square & national museum. The area is safe and convenient. However, the staff is not as friendly and only one small bottle of water was provided per day.