The Banjaran Hotsprings Retreat

The Banjaran Hotsprings Retreat Reviews

The Banjaran Hotsprings Retreat

1, Persiaran Lagoon, Sunway 3, Ulu Kinta, Perak, 31150, MalaysiaView hotel details
The Banjaran Hotsprings Retreat
The Banjaran Hotsprings RetreatThe Banjaran Hotsprings RetreatThe Banjaran Hotsprings Retreat
Check available rooms for your travel dates
We Price Match

Guest Reviews of The Banjaran Hotsprings Retreat

9.8/10
Outstanding
102 review
Verified reviews
Location9.6
Amenities9.9
Service9.9
Cleanliness9.7
Filter by:
Sort by:
All reviews(102)
Positive reviews(101)
Reviews with photos/video(54)
Great service(43)
Awesome stay(42)
Classy environment(24)
Relaxing hot springs(24)
Clean pool(13)
Delicious breakfast(13)
Quiet & comfortable(12)
Perfect for honeymoons(8)
Negative reviews(1)
Guest User
Lake Villa (No Child Allowed)
Stayed in Mar 2026
Couple
2 review
10/10
Outstanding
Posted on Apr 5, 2026
We stayed for three nights at Banjaran Hotsprings Retreat and it was a wonderful experience to unwind and relax. The steam and salt caves were amazing, and the main pool is maintained at a comfortable temperature. The setting and surroundings are incredible. The staff were very friendly and attentive. Our villa with its private pool and hot tub was very comfortable. We will definitely be back!
Response from Property: Dear Guest, Thank you for staying with us and sharing your review. We are glad that you had a great stay and will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations
Papabear001
Lake Villa (No Child Allowed)
Stayed in Feb 2026
Couple
2 review
10/10
Outstanding
Posted on Mar 22, 2026
A lovely getaway with my wife. Best service ever, with a smile every time. The facilities are great too. Enjoyed the hot spring pools in particular. Observe the flora and fauna. Explore the caves. Go bicycling and the jungle walk. Visit the Lost World Theme Park as well. Dining at Jeff's Cellar was truly a wonderful experience. And breakfast was great as well.
Response from Property: Dear Guest, Thank you for staying with us and sharing your review. We are glad that you had a great stay and will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations
Guest User
Lake Villa
Stayed in Feb 2026
Family
1 review
10/10
Outstanding
Posted on Mar 25, 2026
I recently stayed at The Banjaran Hot Springs and had a very relaxing experience. The environment is peaceful and surrounded by nature, which makes it a great place to unwind. The villa was clean, spacious, and very comfortable. I especially enjoyed the private hot spring and pool, which felt very exclusive and calming. The staff were friendly and attentive, always ready to help. The food was decent, and the overall atmosphere of the resort was quiet and luxurious. It’s a good place for a short getaway to relax and recharge. Overall, I had a pleasant stay and would recommend it to anyone looking for a peaceful retreat.
6/11
Response from Property: Dear Guest, Thank you for staying with us and sharing your review. We are glad that you had a great stay and will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations
Shaitaiyangdengyuchijidan
Garden Villa (No Child Allowed)
Stayed in Jan 2026
Couple
2 review
10/10
Outstanding
Posted on Mar 1, 2026
This was my second stay here, both times booked through Trip.com. The environment is beautiful, and Jiali assisted us on both occasions – her service was excellent!
Original textTranslated by Google
6/9
Response from Property: Dear Guest, Thank you for staying with us again and sharing your review. We are glad that you had a great stay and will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations
Guest User
Lake Villa
Stayed in Jan 2026
Couple
2 review
10/10
Outstanding
Posted on Mar 6, 2026
This is my second visit to The Banjaran Hotsprings Retreat and it never disappoints. Beautiful natural surroundings, relaxing onsen, and the perfect place to unwind and recharge.
Response from Property: Dear Guest, Thank you for staying with us again and sharing your review. We are glad that you had a great stay and will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations
Nur Izyan Izzati
Water Villa (No Child Allowed)
Stayed in Jan 2026
Couple
1 review
10/10
Outstanding
Posted on Feb 5, 2026
great hospitality.. really worth the price paid. We stayed in Water Villa which we both really enjoyed the pool and hot jacuzzi in the villa. Our arrival was greeted with complimentary anniversary cake setup in the room, and we really appreciate this gesture from the hotel. We will definitely come back in the futur
Response from Property: Dear Guest, Thank you for staying with us and sharing your review. We are glad that you had a great stay and will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations
harbi khalid
Lake Villa
Stayed in Dec 2025
Couple
12 review
10/10
Outstanding
Posted on Jan 14, 2026
A beautiful and peaceful retreat surrounded by nature. The Banjaran Hotsprings Retreat offers breathtaking scenery, privacy, and a truly relaxing atmosphere. The villa was elegant and comfortable, and the hot spring facilities were exceptional. What made the stay even better was the staff — warm, professional, and genuinely welcoming. A perfect place to unwind and disconnect. Highly recommended.
Response from Property: Dear Guest, Thank you for staying with us and sharing your review. We are glad that you had a great stay and will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations
Guest User
Lake Villa
Stayed in Dec 2025
Couple
1 review
9.5/10
Amazing
Posted on Jan 5, 2026
A superb hotel for couples and those who wish to have relaxing stay. Villas are spacious and in excellent conditions. Staff are very welcoming and attentive. Guaranteed for relaxing time in a spectacular natural environment.
Response from Property: Dear Guest, Thank you for staying with us and sharing your review. We are glad that you had a great stay and will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations
Foo Lay See
Lake Villa (No Child Allowed)
Stayed in Feb 2026
Couple
1 review
10/10
Outstanding
Posted on Mar 6, 2026
Enjoyed the fine dine in the cave , special breakfast
Response from Property: Dear Guest, Thank you for staying with us and sharing your review. We are glad that you had a great stay and will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations
Lee King Yeung
Garden Villa (No Child Allowed)
Stayed in Dec 2025
Couple
1 review
9.5/10
Amazing
Posted on Jan 10, 2026
Excellent service and relaxing atmosphere. Highly recommended for couples retreat.
Response from Property: Dear Guest, Thank you for staying with us and sharing your review. We are glad that you had a great stay and will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations
Anonymous User
Lake Villa
Stayed in Nov 2025
Family
20 review
10/10
Outstanding
Posted on Feb 13, 2026
First experience in this natural environment resort. Good service and nice breakfast. Didn’t try all facilities because just stay a night only. Everything is good !
6/7
Response from Property: Dear Guest, Thank you for staying with us and sharing your review. We are glad that you had a great stay and will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations
Sharon 伍珮钧
Lake Villa (No Child Allowed)
Stayed in Sep 2025
Couple
8 review
10/10
Outstanding
Posted on Oct 24, 2025
Booked the villa for my birthday celebration, dined in Jeff cellar restaurant. Both the hotel & restaurant service are top notch. The staff is very attentive & friendly, as well the buggy service arrive after few minutes we call.. also enjoy their yoga activities, a short gateway from the busy city, living in the nature space. Highly recommend for couple to do their honeymoon or celebration here ..
6/7
Guest User
Water Villa (No Child Allowed)
Stayed in Aug 2025
Couple
2 review
10/10
Outstanding
Posted on Sep 29, 2025
Absolutely amazing stay from arrival to leaving. Staff was friendly, fun and extremely service minded. Beautiful surroundings, absolute relaxation and amazing food!
Beh.T.W
Lake Villa (No Child Allowed)
Stayed in Oct 2025
Couple
6 review
10/10
Outstanding
Posted on Jan 20, 2026
Very quiet place for relax & enjoy the nature around.
6/11
Response from Property: Dear Guest, Thank you for staying with us and sharing your review. We are glad that you had a great stay and will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations
charlene0506
Lake Villa (No Child Allowed)
Stayed in Aug 2025
Other
20 review
10/10
Outstanding
Posted on Sep 7, 2025
This hot spring hotel is nestled in the valley, boasting beautiful surroundings and fresh air. There's no need to leave the resort; you can simply enjoy good food and drinks, soak in the hot springs, and even feed the fish. Breakfast is served until 11:00 AM and is à la carte. A friendly Chinese staff member recommended the *char kway teow*, shredded chicken rice noodles, and curry rice noodles, all of which were absolutely delicious! We also tried the French restaurant located in a cave, and the ambiance was truly stunning. The food service there was genuinely very slow, so it's best to enjoy some wine while you wait. The souvenir we received at check-out was also a lovely touch. Highly recommend staying here if you have the time.
Original textTranslated by Google
6/12