Barceló Valladolid

Hotel is very well located. Staff at reception were cordial. The breakfast service was superb.

The staff were very friendly.

Always great service.

Clean and tidy, excellent location, next to a large park and various restaurants, the staff were very welcoming, overall I was very satisfied!

Cheap, clean, slightly old-fashioned hotel that needs renovation. Best of all: it is practically in the entire center of Valladolid and is perfect to stay after a trip by AVE and subsequent sightseeing around the city. It was recently acquired by the Barceló chain and will surely be renovated. We went with somewhat low expectations due to the opinions in the reviews but we were pleasantly surprised, since the service was good and the rooms were quite good and, above all, clean. What stands out most about them is the comfort of the beds and that they have USB ports to charge mobile phones. The rest of the things are old, such as the abundance of wood that is not currently used, as well as the bathtub in the bathroom, among others. I recommend it.

Let's see, I haven't spent the night at the hotel. If I frequent it regularly, the cafeteria, wonderfully attended by its staff. Here I want to present the experience I had a few days ago. I went to reception as I have done on other occasions, since I have stayed at the hotel several times for personal reasons. But what we are going to do was go to reserve a room for a personal one and my surprise is that they tell me no, you cannot reserve a room there, you have to do it through a travel agency or online. When I got home I tried to reserve it and I couldn't, since it was a gift that I wanted to give to someone and the system did not allow me to enter different information about the person who was going to occupy the room and the person who was paying. Well, I called the Barceló offices to explain to them what I wanted to do, and a lady. Quite rude, she tells me that it can't be, that the name of the person who occupies the room has to match the name of the person paying. I try to explain to her that it is a gift that I want to give and she tells me: I haven't been clear about it. my explanation?? Do I have to repeat it again? So I thanked them for their kindness and hung up. It's a shame, this hotel was recently taken over by the Barceló chain, it is a long-established hotel in Valladolid and they have always had exquisite treatment with customers and in two days that they have this chain, the changes are not at all encouraging. And if the policy of the Barceló Company here is to treat people like this, it won't occur to me to send anyone to that hotel and we are very travelers but from now on we will try to avoid the Barceló chain wherever we go

I think that booking through booking means that they give you rooms that are not the best, since the reservation was made more than two months ago. The room was on the third floor, to get there you had to take an elevator to the second floor, walk a long hallway and take another elevator. It took us half an hour to check in, for a double room. They made us pay for it at the entrance and upon arrival To the room, the trash can was with food remains, it had not been cleaned. For a 4* hotel, it leaves a lot to be desired. The room had a corrugated floor. Bathtub instead of shower tray. The shower was horrible, the tube was yellowish, and it had a dispenser that was good for everything, soap, shampoo and conditioner, and when you squeezed it nothing came out. In short, I would not repeat. Thank you.