Grand Park Hotel & Suites Downtown Vancouver, Ascend Hotel Collection

Grand Park Hotel & Suites Downtown Vancouver, Ascend Hotel Collection Reviews

Grand Park Hotel & Suites Downtown Vancouver, Ascend Hotel Collection

718 Drake St, Vancouver, British Columbia, V6Z 2W6, CanadaView hotel details
Grand Park Hotel & Suites Downtown Vancouver, Ascend Hotel Collection
Grand Park Hotel & Suites Downtown Vancouver, Ascend Hotel CollectionGrand Park Hotel & Suites Downtown Vancouver, Ascend Hotel CollectionGrand Park Hotel & Suites Downtown Vancouver, Ascend Hotel Collection
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Guest Reviews of Grand Park Hotel & Suites Downtown Vancouver, Ascend Hotel Collection

8.5/10
Very good
124 reviews
Verified reviews
Location9.0
Amenities8.0
Service8.6
Cleanliness8.3
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All reviews(124)
Positive reviews(112)
Reviews with photos/video(34)
Awesome rooms(33)
Great service(32)
Located downtown(19)
Easy to get around(14)
Convenient location(13)
Too noisy(9)
Large rooms(8)
Great value for money(8)
Negative reviews(12)
Guest User
Queen Room-Non-Smoking
Stayed in Mar 2026
Solo traveler
1 reviews
10/10
Outstanding
Posted on Jun 19, 2026
Super stay, the room was very big with city view and a king side bed. Stay there for 5nights and enjoy my time.
Amanda chou0906
Queen Room-Non-Smoking
Stayed in Mar 2026
Solo traveler
34 reviews
9.5/10
Amazing
Posted on Apr 29, 2026
The room was spacious, and the hotel is about an 8-10 minute walk from the station, which makes getting to and from the airport on the Canada Line very convenient. The room was clean, and the front desk staff were friendly and enthusiastic.
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Response from Property: Thank you for your wonderful review and high rating! We’re delighted to hear you enjoyed the spacious and clean room, our convenient location near the Canada Line, and the friendly service from our front desk team. We truly appreciate your feedback and hope to welcome you back again soon.
Guest User
Room With Two Double Beds-Non-Smoking
Stayed in Feb 2026
Traveling with friends
1 reviews
6.5/10
Posted on May 13, 2026
The room was clean and tidy. It was a shame that the shower temperature was difficult to adjust and there was no body wash.
Original textTranslated by Google
Response from Property: Thank you for your feedback. We’re glad to hear that you found the room clean and tidy. We apologize for the inconvenience with the shower temperature and the missing body wash. Your comments have been shared with our team to help us improve the guest experience.
wabbwty20060703
Room With Two Double Beds-Non-Smoking
Stayed in Feb 2026
Business traveler
22 reviews
10/10
Outstanding
Posted on Mar 26, 2026
For downtown Vancouver, the price of this room is very reasonable, and the location is super convenient. Especially, the bedding is really comfortable. Plus, you can store your luggage for free! I'll definitely choose this place again next time I'm here. I truly felt the warmth and inclusivity in this city.
Original textTranslated by Google
Response from Property: Thank you for your wonderful feedback. We’re delighted to hear you enjoyed the convenient downtown location, comfortable bedding, and complimentary luggage storage. It’s especially rewarding to know you felt welcomed and at ease during your stay in Vancouver. We truly appreciate your kind words and look forward to welcoming you again.
Ah Huei
Room With Two Double Beds-Non-Smoking
Stayed in Jan 2026
Traveling with friends
38 reviews
9.5/10
Amazing
Posted on Feb 25, 2026
Staff are friendly. Location is good, nearby to many eatery place. Near the boat to the island also. Overall it's okay.
6/10
Guest User
Room With Two Double Beds-Non-Smoking
Stayed in Feb 2026
Traveling with friends
2 reviews
10/10
Outstanding
Posted on Apr 23, 2026
Stayed with 2 friends, so there were 3 of us. No issues at all.
Original textTranslated by Google
Response from Property: Thank you for your perfect rating and kind feedback! We’re happy to hear you and your friends had a comfortable and enjoyable stay with us. We truly appreciate your support and look forward to welcoming you back again soon.
Anonymous User
Room With Two Double Beds-Non-Smoking
Stayed in Jun 2026
Solo traveler
5 reviews
4.5/10
Posted on Jul 8, 2026
The bathroom was extremely dirty. Other people’s hair was on the towels and the shower. The toilet paper holder was covered in dust. The floor of the hotel room was also covered in dust and it looks like it’s never been wiped down or cleaned properly. Really gross. Location is fairly good.
Anonymous User
Room With Two Double Beds-Non-Smoking
Stayed in Apr 2026
Other
25 reviews
8.0/10
Very good
Posted on Jun 14, 2026
The location is decent, and the surrounding area feels safe. It's easy to get around using public transport. There's a grocery store and restaurants nearby, which is convenient for meals. The facilities and cleanliness are good, and the front desk service is also fine.
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kymcura
Queen Room-Non-Smoking
Stayed in Oct 2025
Solo traveler
2 reviews
9.5/10
Amazing
Posted on Nov 25, 2025
Hotel a bit outdated, soundproofing not very good. But apart from that, everything went well, location is in a safe and convenient place for public transpo. Cozy room. Only wish 2 things were available: slippers (bec the floor becomes very cold) and drinking water.
Response from Property: Thank you for sharing your feedback and for the excellent ratings. We’re glad to hear you enjoyed our safe and convenient location, cozy room, and the service from our team. We appreciate your comments regarding soundproofing, room updates, slippers, and drinking water—these insights help us improve the guest experience. Thank you again for staying with us, and we hope to welcome you back soon.
Dgan
Room With Two Double Beds-Non-Smoking
Stayed in Apr 2026
Couple
1 reviews
9.0/10
Great
Posted on May 16, 2026
Friendly and very helpful staff. Good location to downtown. One Elevator breaks down on the day we arrived and then both, other then having to take the stairs, rest of the stay was good and excellent .
Response from Property: Thank you for your kind feedback. We’re happy to hear you enjoyed our friendly staff and convenient downtown location. We apologize for the inconvenience caused by the elevator issues and appreciate your understanding. We hope to welcome you again soon.
Guest User
Room With Two Double Beds-Non-Smoking
Stayed in Nov 2025
Solo traveler
5 reviews
10/10
Outstanding
Posted on Jan 4, 2026
The hotel is good location and the staff are very friendly!
Response from Property: Thank you for your feedback. Have a great day ahead!
Anonymous User
Room With Two Double Beds-Non-Smoking
Stayed in Apr 2026
Couple
6 reviews
6.5/10
Posted on Jun 3, 2026
The room was spacious, making it easy for two people to open their suitcases and move around comfortably. It was older than I expected, so I rated the cleanliness as average. The front desk staff were kind, and everything from check-in to check-out and luggage storage went smoothly. The room had a refrigerator. After checking in, you get discount vouchers for the restaurant located below the hotel. The area around the hotel isn't very safe if you walk towards the 7-Eleven, but the street closer to English Bay was fine.
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Canadian Joss
Queen Room-Non-Smoking
Stayed in Mar 2026
Traveling with friends
5 reviews
7.0/10
Posted on May 2, 2026
The hotel is ok. Nothing special and not bad. The room was decent. The bed was good, the pillows lumpy. First day no housekeeping. Second day was cleaned up and towels replaced. Overall the stay was average. Location was good for Downtown Vancouver
Response from Property: Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the comfortable bed and our convenient downtown location. We also appreciate your comments regarding the pillows and housekeeping service, and we will share them with our team as we continue working to improve our guest experience. We hope to have the opportunity to welcome you again in the future.
Guest User
Room With Two Double Beds-Non-Smoking
Stayed in Mar 2026
Couple
3 reviews
10/10
Outstanding
Posted on Apr 20, 2026
convenient self-parking right in the city center. clean and comfortable room for the Vancouver Sun Run. best in class service
Response from Property: Thank you for your wonderful feedback! We’re delighted you enjoyed our convenient location, clean and comfortable rooms, and service. We’re especially glad we could be part of your Vancouver Sun Run stay. We look forward to welcoming you back again soon!
Anonymous User
Room With Two Double Beds-Non-Smoking
Stayed in Mar 2026
Solo traveler
1 reviews
8.5/10
Very good
Posted on Apr 9, 2026
Great location at a reasonable price. Soundproofing could be better and the staff were pushing for a review before I even saw the room, which is not great. But everything else was fine.
Response from Property: Thank you for your feedback. We’re pleased you enjoyed the great location and found the pricing reasonable. We also appreciate your comments regarding soundproofing and the review request timing, and will share these with the team for review. We’re glad overall your stay was satisfactory and hope to welcome you again.