Faraway Suites

THEY WENT FROM DIRTY SHEETS TO POLICE THREATS As soon as we arrived, we were given the wrong key to a room which (no joke) had HUNDREDS of mosquitoes—to the point we couldn’t be in the room—along with very dirty sheets and a dripping shower. We ended up switching rooms due to being unable to go into the original room because of the mosquitoes, which was all fine. THREE days later, out of nowhere, they started accusing us for not giving back the key to the original room, which we denied. They then left us alone and said they’d check the cameras. Later, we had them banging on our door at 10 in the evening, asking us to follow them downstairs, where we ended up watching CCTV footage of me and my girlfriend getting our new key and paying for our room. Then the owner showed up—the same person who gave us the new room—and started showing us the same video of an empty hallway on repeat, clearly confused about what she was doing, before threatening to call the police. All of this was because they had given another customer the old room and not a key… yet they had our deposit and even said that wasn’t enough to cover the key, which made no sense as that is the purpose of a key deposit—to obviously cover the key being lost.They told us we was going to have a bit big problem and didn’t let us go back to bed for over and hour!!! ALL THIS NOT TO MENTION LIZARDS FALLING ON US WHILE IN BED 😂😂😂 The hotel was in a good location and some of the staff were lovely, but the owner and another man working there were extremely hostile toward us, all over a key they claimed went missing days before this situation. UNACCEPTABLE

The bed is comfortable, the shower is hot and the room had a great view. The included breakfast isn’t worth paying for and the wifi wasn’t reliable

Everything is good for the price the only, discrepancy I had was we were stood waiting to be checked in for a long time

Scammers… We borrowed a scooter from the hotel. We didn’t sign any contract. They just took my passport. During the rain, we fell and the scooter got some scratches (see attached photo). Everything was working perfectly but the plastic was damaged. We told the hotel when we arrived and we knew we had to pay and we were willing to. The shop owning the scooter announced 135$ for the plastics in front of the owners of the hotel that did not try to defend us or fix a reasonable price. We eventually paid and divided the price by 2, knowing that it was still largely overpriced. Judging by the scratches, they would not even repair it. But, as I said, without any help from the hotel that probably got some money from it. I highly recommend you to not take this hotel for your stay. The sincerity of the staff is absent

Good location, near everything, nice swimming pool. Friendly staff and tasty coffee. Only the breakfast is a let down as it is very small and narrow choice. All together it is worth it.

- Towel rent services provided - The room is a bit dark - Have locker but no key provided