Guest User
February 28, 2022
We got the trip at a cheap rate. We booked 1 bedroom apartment. It was on the 1st floor in block 15 closest to the coffee bar. They made great cappuccinos. We didn't get the memo to bring your own kettle, coffee pot, microwave? Lol... The kitchenette had a full size fridge, garbage and a kitchen sink. We had a dining table and some cuban furnishings to watch the fairly new tv. The front desk won't give you a ticket for towels unless you give them 500 CUP per person and will return the money when you leave. But... Here's the kicker...you can't buy anything in the tourist places with CUP's. They want Euros or a credit card which if your Canadian, will charge you in US dollars. We made the mistake of exchanging a vast majority of our Canadian money for CUP at the airport 1$ for 18 pesos. THEY DID NOT TELL US THAT THEY DON'T BUY BACK THEIR OWN CURRENCY. The DAYS OF CUC's are gone and welcome to the black market currency exchange. The bedroom door was off the hinges. Good air-conditioning and pretty good pillows. Clean and shower had hot water. We had 8 brand-new hangers and the lights worked. We even had an awesome balcony. The grounds are nice and well kept. Nightly entertainment and a secret à la carte. It's like pulling teeth to try and arrange a reservation or even finding out where it is lol. Luckily I read previous reviews. Now we are spreading the news to the 12 other Canadian vacationers. On night 3 of not having desert at the buffet, we had to pay a few people to bring some out. We know why they don't have it out now. The cuban vacationers that were there, 200+, swarmed the kitchen staff and filled large plates of deserts for their tables within seconds. I was lucky to grab 2 small pieces of cake and 2 merangue cookies. The pool is nice but we preferred the beach with the white sand, nice breeze and blue ocean. Hence why we come. Weather, beach and ocean. The only disappointment was the garbage. MASKS AND PLASTIC BAGS AND CUPS. We always rent a moto when we come. This year it was 90$ US (credit card only) for 5 days and 10$ CAN for the attendants. Looking forward to getting out of tourist area and in with the people so we can spend our CUP's (hopefully) that we can't exchange lol. Some staff that we tipped were friendly but otherwise we were ignored.