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I stayed in multiple resorts during this visit to Varadero and this one is by far the most beautiful. The pool is gorgeous, there are lovely little bars everywhere all over the property too with delicious drinks. I upgraded to a premium suite and omg would highly recommend. Everything is touch activated and it’s basically a smart room. The beach is gorgeous with turquoise waters. The only thing I can say negative was that I didn’t love the buffet food but all of the ala carts are included each night I just never had time to sit down and enjoy one of them. I heard all the restaurants are amazing though - so aim for those. Otherwise - this property is worth every penny 💕

May 17th - 31st This was my 8th time staying here I believe and it certainly did not disappoint. The WIFI internet was decent and available all around the resort! The food was good and acceptable. Ice cream and desserts were the best. The hamburgers were a pleasant surprise with their local condiments! The late night sports bar and grill was the place to be. Air conditioned room with sports tv, pool tables, drinks, and a grill. As long as one visits Varadero to have fun, nobody will be disappointed. It's a utopia, that's all there is to it! Please upgrade and renovate the bathrooms! Tips: - Bring your own toilet paper, candy, sauces, condiments, foaming hand soap, bathtub and shower cleanser, scrub pads, soap bars, razors, shaving foam, - Take a visit to the International bank downtown Varadero to exchange CDN or US dollars into Pesos. Easier to spend with tipping and local restaurants with Pesos. Both have both currencies just in case. - Repeat guests: ask for an extension in your room past check-out time if you need. It should be free if you are a repeat guest.

Good meal, delicious. The environment is very beautiful, the place is very big, but the distance from room to restaurant is relatively long. The lobby service's laughter is not natural enough. Food is not bad.

It was my partners and myself first time down south and I am so glad we picked Cuba and this resort! They did not disappoint. We got in late into the evening and while checking in they upgraded us to the bungalows. Our room was nice and clean and house keeping kept up on everything. The food was pretty good, I am super fussy but I had meals everyday, and the ice cream was very yummy. Now let me tell you about the beach, it was something words can not describe, the white sand and clear clean water made each day so enjoyable. Last but not least the people of Cuba, this is what truely made the trip. I’ve never in my life met such grateful and happy people. There kindness does not go unnoticed and they all could teach us a lesson to be grateful for what we have and to be happy. A few people stood out to me at this resort, there was a girl who works where you get towels for the pool, Dailyn was her name, she was amazing and made you feel right at home, Jania who works at guest services who I became friends with. She is a lovely person, Roberto who worked in at the buffet who I miss terribly and wanted to take him back to Canada with me. He touched my heart, Gooseman who worked on the beach sailing the catamaran was another amazing local who you must meet, he took us snorkeling and showed us the beautiful ocean and last but not least we had a private tour of Havanna (which was cheaper then the sunwing excursion) with a man named Toni, this man took a little piece of my heart and is now friends with my partner and I. Toni showed us the real Cuba and educated us on a lot. He deserves nothing but great things in his life for him and his family. When I think of Cuba he will always come to mind because his kindess and hospitality was out of this world. There was lots of other great people we did meet, these people just stood out. The beauty they hold within them made for a wonderful trip. If you decide to visit Cuba this resort will not dissapoint and the locals you will meet will become life long friends❤️❤️

It’s a good hotel, but I got a rather shabby room, then they even replaced it with a bungalow, so it started dripping from the ceiling)) Well, in general, everything is fine, this is Cuba, so the best beach in the world compensates for all the other minor shortcomings!))

This is the second time I made a reservation for my family as I cannot travel to see them and my own experience here a couple of years back was extraordinary! The service in this hotel is unheard of! They are just to kind! All of them..just angels! For those who haven’t visit, this is one to give it a try…I promise you won’t regret it…aaand cannot even start mentioning the cost effectiveness of this one! You have all type of activities available, and Great food….This is what value for money is meant for ❤️❤️❤️❤️ besitos a todos en el staff! Gente increíble!

It was very pleasant! The team was always going above and beyond to provide us with a personalized stay. Mary , the housekeeper was amazing and always set up cute shaped towels to entertain my little nephew. Mercy , from Public Relations coordinated a welcome gift to celebrate my birthday. The entire team was amazing always smiling and happy to assist. Food varied and the chicken always delicious 😉 my fav. Thank you for making us feel as family. Despite the weather it was a pleasure staying at the facilities. Walking the beach on the afternoon is to died for. Great views from the 7th floor balcony. The Maitre and all the attendees at this Hotel which changed name now to Playa Caleta were amazing! Great customer service

Please note this is not sanctuary, on trip.com you think you are booking sanctuary, but it is the normal grand memories. Other than that it's nice, nice staff and the food was pretty good. Would recommend just pay attention to the name, this is wrong at trip.com, you book the normal grand memories.

I just came back from a week stay at Muthu and my overall experience was great ! The staff at the hotel are absolutely amazing , everyone of them are super friendly and they make you feel like at home , specially Don Roberto at the buffet , Don Diago and Annais at the bar , Carlos at the coffe bar , Yohan with the entertainment crew and of course the amazing Lizandra with PR . I would totally recommend this place to stay in Varadero with your family or alone , you will always feel safe and welcomed. The food was good at least for me , we had rice, pasta , beans , lots of salads and delicious food , ice cream , bread , cheese, ham , eggs fro breakfast , chicken , pork and on the international restaurant you can get lobster and wine . The shows at night are so much fun for the whole family . I can’t wait to be back next year for another amazing week at Muthu ❤️

It was a different experience, I always travel with my family but this time I decided to go to rest and be alone with my partner, which was a bit difficult for me due to different episodes I had at the hotel. As for the service of the waitresses and shop assistants, it is very good, they really make an effort to talk to the clients and make them feel like family, the cleaning is quite good, but I must say that in terms of the food it leaves a lot to be desired, most of the Cold times, without dressings to season salads or vegetables, hot juices and without sugar, there was not a day when there was butter, mayonnaise, or any other sauce to accompany food or breakfast. There is no small oven to heat a toast or a piece of bread, the lousy presentation, if I am honest there was not a day that we ate well and that is mainly due to the little management by the managers, the rather superficial supervision and the justification with all the problems that there are right now in Cuba. Serving a hot dish or a cold juice goes beyond the scarcity that there may be. The towel service for the pool practically does not work, we were waiting all day to be able to get the towels and be able to bathe, when we complained the towels appeared immediately, Unfortunately they tend to justify what was wrong with all the economic problems that exist and that we all know. You pay for a 4-star hotel and receive 2-star service to a great extent.