We arrived at the hotel for five days, we bought a full board plan, the hotel is amazing in its beauty, the service is lovely, especially Nikos the manager, the food is excellent! The hotel is very clean, the pools are beautiful, the towels are clean. But I make a note that it cost us a lot of money. When we arrived, no one explained how the accommodation works. Unfortunately we had to ask every time and it ended up costing us a lot of money, hundreds of euros besides the high hotel costs. The program they sell is not explained and you only find out at the end that they charged you more money and that many other things are not included. I recommend the hotel to change the policy and be open with the customers, many staff members shared that this is the regular complaint of the customers. Hope things will be better next time.