Spent 4 nights in this hotel. The entire hotel was spotless. Our room was cleaned every day. I have been in hospitals that were not this clean.
We ate in the hotel restaurant every night for dinner and every morning for breakfast. The food was delicious. And the staff was friendly and responsive. We would not stay anywhere else in Venice.
I took away one star because after October 16 there is no air conditioning, but that is an environment thing and not the hotels fault.