To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities8.5
Service9.5
Cleanliness9.3
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All reviews(136)
Positive reviews(38)
Reviews with photos/video(16)
Great location(17)
Awesome rooms(14)
Delicious breakfast(13)
Awesome stay(12)
Great service(12)
Loved the view(10)
Convenient location(10)
Quiet & comfortable(6)
Anonymous User
Single Room
Stayed in Dec 2025
Solo traveler
1 reviews
9.5/10
Amazing
Posted on Jan 28, 2026
Great value hotel, right on the canal, close to restaurants and main attractions. Really stunning large room with two windows overlooking the canal. Clean bathroom. Nespresso maker in the room.
Guest User
Single Room
Stayed in Jan 2026
Solo traveler
4 reviews
9.0/10
Great
Posted on Feb 24, 2026
I had a very pleasant stay at this hotel. It is beautiful and truly captures the authentic Venetian atmosphere, which made the experience even more special. I really enjoyed the overall design and ambiance.
The staff were extremely friendly, welcoming, and helpful throughout my stay. Although there is no elevator (which is very common in Venice), the staff kindly assisted with carrying the luggage, which was much appreciated.
Overall, it was a lovely hotel and I had a comfortable and enjoyable stay. I would happily recommend it to others visiting Venice.
Guest User
Superior Double Room
Stayed in Nov 2025
Couple
19 reviews
10/10
Outstanding
Posted on Jan 7, 2026
Great location - perfect for walkers. Fantastic view from lobby and breakfast place. Room view faces a smaller canal but still fascinating.
Наталья Евдокимова
Single Room
Stayed in Nov 2025
Solo traveler
1 reviews
9.5/10
Amazing
Posted on Jan 2, 2026
The hotel is tucked away in the courtyards of Venice. BUT... everything inside the hotel is excellent! It's clean and beautiful. The breakfast is great and varied, catering to your taste. I will definitely stay there again.
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Guest User
Single Room
Stayed in Apr 2025
Solo traveler
1 reviews
8.0/10
Very good
Posted on May 29, 2025
Loved that I could take a water taxi right to the hotel! The room was small but cute, it served its purpose for changing my clothes and sleeping! Only issue I had in the room was the micro table next to the bed obviously wasn't cleaned because when I went to set my phone on it before bed my hand touched something and I had to turn the light back on to see what it was..... someone's fingernail or toenails clippings 🤢..... Positively Gross!!! As you can see from the photos they were NOT mine!
Guest User
Single Room
Stayed in Aug 2025
Solo traveler
3 reviews
9.0/10
Great
Posted on Sep 23, 2025
The staff was outstanding throughout, welcoming at check-in, helpful with carrying luggage up the stairs, fantastic when wanted a drink at bar in the evening, check-out was smooth. Location is great espeically if you arrive on Water Taxi, tucked in a quiet area, short walk out to lots of eateries.
Guest User
Classic Double Room
Stayed in Jul 2025
Couple
1 reviews
9.5/10
Amazing
Posted on Sep 1, 2025
we unfortunately had just one night in the hotel, I truly wish we’d have had more time to enjoy it!
Leyla Green
Classic Double Room
Stayed in Nov 2024
Couple
1 reviews
10/10
Outstanding
Posted on Jan 13, 2025
We went there to stay in December. It was very nice and classy! Looks like they just renewed the bathroom. You can see the beautiful canal view from the balcony where you have a breakfast.
Guest User
Superior Double Room
Stayed in Dec 2024
Couple
5 reviews
7.0/10
Posted on Jan 7, 2025
This stay had a mix of positives and negatives. We were not placed at San Cassiano as expected but were instead transferred to another hotel in their chain, Palazzo Stern. The alternate hotel wasn’t bad—it's located along the Grand Canal and has a lovely terrace. The property itself boasts some impressive design elements, likely stemming from its past as an antique mansion turned hotel. We were given a loft room, which unfortunately didn’t have any windows with a view, and the space was a bit cramped for two large suitcases. On the plus side, the bathroom had a beautiful design. Breakfast was ok, though nothing to rave about. The hotel is a bit of a walk from most attractions unless you opt for a water taxi, with a water taxi stop conveniently located right outside the hotel.
Tina79
Single Room
Stayed in Oct 2025
Solo traveler
5 reviews
10/10
Outstanding
Posted on Nov 26, 2025
Good place to stay
TipsForTrips
Classic Double Room
Stayed in Nov 2023
Solo traveler
20 reviews
10/10
Outstanding
Posted on Dec 28, 2023
Great location 5min walk from San Stae Vaporetto stop which means you can get from Marco Polo airport on AliLaguna Orange line.
It’s smacked in the middle of Venice making walking to major landmarks easy in 20-30min.
Front staffs and porter were helpful and friendly.
It’s nicely decorated. No lift but the Room was large and clean.
Best was the deck to have coffee overlooking Grand Canal.
Bathroom and linen were clean.
Highly recommended.
6/20
Saxoncedrick
Single Room
Stayed in Feb 2024
Solo traveler
4 reviews
10/10
Outstanding
Posted on Mar 11, 2024
Great experience with this hotel. Staff are kind and welcoming.
Very clean room, perfect location and good breakfast.
Everything I wanted. Will stay here again.
Guest User
Classic Double Room
Stayed in Nov 2023
Family
4 reviews
9.5/10
Amazing
Posted on Dec 18, 2023
Great hotel. We are very well pleased with the service provided by this hotel. Breakfast was amazing, rooms were big and clean. Awesome views from the hotel.
LIXIANGCNDE
Single Room
Stayed in Mar 2026
Solo traveler
5 reviews
7.5/10
Posted on Apr 12, 2026
The hotel is close to the station and can be reached on foot in 3-5 minutes.
It's very quiet there in the evenings. The rooms are also quiet during the day.
Only in the mornings is it quite noisy from conversations in the hallway and from the sound of neighbors' doors opening and closing.
The breakfast was also very good with many fresh options.
The staff are friendly.
The terrace of the breakfast room is a lovely place to sit comfortably by the water.
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6/17
Ik..kk
Single Room
Stayed in Dec 2025
Solo traveler
4 reviews
9.5/10
Amazing
Posted on Jan 18, 2026
The receptionist was very helpful and we had a comfortable stay.
It was located in a quiet residential area, so we were able to relax.