DoubleTree by Hilton Hotel & Suites Victoria Reviews
DoubleTree by Hilton Hotel & Suites Victoria
777 Douglas St, Victoria, British Columbia, V8W 2B5, CanadaView hotel details
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Guest Reviews of DoubleTree by Hilton Hotel & Suites Victoria
8.8/10
Very good
63 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities8.4
Service8.7
Cleanliness9.0
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All reviews(63)
Positive reviews(55)
Reviews with photos/video(12)
Awesome rooms(19)
Great location(15)
Awesome stay(13)
Clean and tidy(12)
Friendly host(10)
Convenient location(9)
Negative reviews(8)
Anonymous User
Two Queen Room with City View
Stayed in Aug 2025
Traveling with friends
12 review
10/10
Outstanding
Posted on Oct 1, 2025
I love the welcoming cookies! That’s really sweet. The service is nice!
TCCGo
Accessible Two Queen Room with Roll-in Shower
Stayed in Oct 2025
Family
13 review
10/10
Outstanding
Posted on Nov 18, 2025
Hilton Hotel, never failed to impress me. Good and wonderful hotel and suitable for family if four. Suggest to provide more hooks in the bathroom for hanging clothes. All good.
Guest User
Deluxe One Bedroom King Suite with City View
Stayed in Nov 2025
Family
1 review
5.0/10
Posted on Dec 28, 2025
Service is so tight! Never again! I would not like to recommend this hotel.
Response from Property: Thank you for sharing your feedback. We’re truly sorry to hear about your experience. Could you please provide us with more details so we can address this and improve? Feel free to reach out to us directly; we’d appreciate the opportunity to make things right.
Donbw
1 King Bed-3rd Floor And Higher-City View
Stayed in Sep 2025
Traveling with friends
1 review
9.5/10
Amazing
Posted on Oct 8, 2025
Accommodations and the location were great! I enjoyed the room. Robe would have been nice. They had some important essentials. Iron an ironing board. Hairdryer shampoo conditioner and body wash and lotion. I would stay here again. I was on the 14th floor and the views were amazing.
AdaW
King Room with City View
Stayed in Mar 2025
Family
13 review
8.5/10
Very good
Posted on May 6, 2025
The location of this hotel is superb!
We took Uber direct from Victoria Airport to hotel only 37 mins. Connector bus terminal just right at the corner which we took on the way back direct to Vancouver Airport.
It is right at the center of downtown, walking distance can reach major Victoria's key tourist destinations and very accessible to many eateries nearby.
The hotel is clean and simple, but not too many facilities. Only have one Starbucks and a Pizza corners serving breakfast and pizza in evening. But with the accessible location, its all good. I will definitely return since its really a convenient location with value for money room rate.
Guest User
Accessible Two Queen Room with Roll-in Shower
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 24, 2025
Nice hotel close to inner harbour . Amazing breakfast
Guest User
King Room With City View
Stayed in Nov 2024
Couple
5 review
9.0/10
Great
Posted on Feb 24, 2025
It's a very good location. This hotel is just a walking distance to the harbor and a going to the Parliament Building. It has a Starbucks at the ground floor of the hotel and a 711 in front of the hotel. The only down side is there are homeless people around especially in the 711 area and even inside the conveniences store..
Guest User
1 KING BED with STREET VIEW
Stayed in Mar 2025
Couple
11 review
10/10
Outstanding
Posted on Jul 16, 2025
Clean, convenient, comfortable, and parking is available.
Crystallingyee
King Room with City View
Stayed in Sep 2024
Couple
6 review
10/10
Outstanding
Posted on Oct 22, 2024
New and comfortable hotel. Probably the best stay of this trip. Everything is good!
Guest User
One Bedroom King Suite with City View
Stayed in May 2025
Family
3 review
9.0/10
Great
Posted on Aug 10, 2025
Very cozy And big room
Guest User
King Room with City View
Stayed in Apr 2024
Solo traveler
7 review
9.5/10
Amazing
Posted on May 17, 2024
Location is good, room is very clean. The front desk is very helpful. The breakfast is very good and very reasonable price. The room is a bit small.
Guest User
King Room with City View
Stayed in Sep 2023
Business traveler
3 review
10/10
Outstanding
Posted on Oct 31, 2023
We had an amazing stay. Very clean and loved the balcony Great front desk staff as well. Enjoyed the free warm cookies.
Ho Bobo
One Bedroom King Suite with City View
Stayed in Sep 2023
Family
36 review
8.5/10
Very good
Posted on Oct 13, 2023
There are no slippers provided and the hotel forgot to give us bottled water.
Jinshan Wu
Two Queen Room with City View
Stayed in Jun 2023
Family
1 review
5.0/10
Posted on Jul 28, 2023
Room is very small and very different from the photo. There is a piece of broken glass on the floor and my daughter stepped on it and her foot was hurt. Do not recommend it at all.
Guest User
One Bedroom King Suite with City View
Stayed in Jul 2023
Couple
3 review
9.5/10
Amazing
Posted on Aug 14, 2023
Room is clean. Prime location.
Walking distance to restaurants/ tourist attractions.