To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities8.8
Service8.9
Cleanliness9.6
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All reviews(241)
Positive reviews(237)
Reviews with photos/video(72)
Delicious breakfast(84)
Easy to get around(78)
Close to metro(56)
Convenient location(46)
Large rooms(15)
Comfortable bed(8)
Loved the view(5)
Friendly front desk staff(5)
Negative reviews(4)
weirdrui
Comfort Double Room
Stayed in May 2026
Couple
38 reviews
9.5/10
Amazing
Posted on Jun 4, 2026
Hotel is conveniently located right next to a mall and above the underground train station.
There is no boiler and toothbrush/paste provided. Hand wash and body/shampoo is provided. Breakfast seems to be included as well.
Response from Property: Dear Weirdrui, Thanks a million for giving us an amazing rating which confirms the delightful impressions of your recent and pleasant stay with us. Please recommend us and come back soon for another wonderful time at our H2 Hotel in Vienna Schönbrunn. Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
Patheon
Comfort Double Room
Stayed in Apr 2026
Solo traveler
1 reviews
10/10
Outstanding
Posted on May 28, 2026
Very comfortable experience at this hotel, which has modern facilities and is nice and clean. Personally I would prefer a higher/firmer pillow but everything is good!
The provided breakfast is nice and has different varieties daily.
The hotel is also very convenient to move around from to other parts of the city as it is next to the Meidling Hauptstraße station at U4. It is also next to a mall and has nearby food options as well.
I really like this place and would definitely come back when I visit Vienna again.
Response from Property: Dear Patheon, Reading that you would like to return is truly the greatest compliment we could receive. We are delighted to know that you enjoyed your stay and had a positive experience at our hotel. Your wonderful feedback means a lot to us and is highly appreciated by our entire team. Thank you very much for taking the time to share your impressions. We would be happy to welcome you again soon at H2 Hotel Wien Schönbrunn! Kind regards from Vienna, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
Weronika20
Comfort Double Room
Stayed in Apr 2026
Traveling with friends
5 reviews
9.5/10
Amazing
Posted on May 9, 2026
Everything was great and we really liked the breakfast! The location is also convenient (near Schönbrunn palace and just 20 minutes by train/u-bahn from the city center)
Response from Property: Dear Weronika, What wonderful feedback, thank you very much! Our team is delighted that you chose our hotel and gave us such a positive review after your stay. We would love to welcome you back to our hotel and look forward to seeing you again soon. Best regards and all the best, Your H-Hotels Team, Christina Dinklage—Online Reputation Manager
ShibakenD
Superior Double Room
Stayed in Apr 2026
Solo traveler
78 reviews
10/10
Outstanding
Posted on May 6, 2026
The hotel's location is excellent, not far from Medling station, with a subway entrance right outside and a bus stop just a short walk away. The rooms are very new, breakfast is good, and the front desk staff are very friendly.
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Response from Property: Dear Shibaken, Thank you for your wonderful review! Our greatest desire is to make our guests' stay as pleasant as possible and we are very pleased that we have achieved this with you. We are happy that you felt comfortable and that you enjoyed our breakfast, our friendly staff and our great location. We look forward to welcoming you soon again! Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
Guest User
Superior Double Room
Stayed in Apr 2026
Couple
1 reviews
9.0/10
Great
Posted on May 4, 2026
We stayed at H2 Wien Hotel and found the location to be very convenient. It’s situated right next to the metro, with restaurants, pharmacies, and grocery stores nearby, which made getting around and finding essentials really easy.
However, our stay was impacted by a couple of issues. The air conditioning wasn’t working, which made the room uncomfortable, and we could hear the train noise quite clearly at night, making it difficult to sleep.
On the positive side, the hotel does include breakfast, which was a nice addition.
Response from Property: Dear guest, Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed many aspects of your stay and that we were able to meet your expectations in most areas. It’s always a pleasure to welcome guests like you, and we look forward to seeing you again soon for an even more memorable visit. Warm regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
Guest User
Superior Quadruple Room
Stayed in Mar 2026
Traveling with friends
19 reviews
10/10
Outstanding
Posted on May 7, 2026
We stayed in a quad room with two bunk beds, and with three of us, there was plenty of space. We could leave our luggage spread out without it getting in the way. The bathroom had a good wet/dry separation and was very clean, though the bath towels were a bit stiff. You can request daily or every-other-day room cleaning as needed.
The location is superb; it's less than a 30-second walk from the station exit to the H2 building. When the building's reception is closed, you need a key card to enter, and the elevator also requires a key card. The hotel reception and breakfast area are on the second floor. We arrived early, around 8 AM, but were lucky enough to get an early check-in. The breakfast, by European standards, was quite lavish and they even rotated some dishes. We stayed for four nights and were very satisfied with breakfast every day. I particularly enjoyed the crusty bread with a full grain flavor and the perfectly boiled eggs.
Original textTranslated by Google
Response from Property: Dear guest, We're delighted you enjoyed your stay at H2 Hotel! It's great to know that our beautiful property and delicious food impressed you. Thank you for your kind words. Please come see us again soon. Sincerely, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
Guest User
Comfort Quadruple Room
Stayed in Apr 2026
Traveling with friends
3 reviews
10/10
Outstanding
Posted on May 30, 2026
Near to every places and also the metro. Best hotel in vienna i can say. Bravo!
Response from Property: Dear guest, Thank you for taking the time to review your stay at our hotel during your stay in Vienna. We are pleased that you enjoyed your time with us and that we were able to offer you a place in such a great location and nice service. “This is the best hotel in Vienna “ - is an amazing compliment and we would like to thank you for the positive words. We would appreciate if you would visit us again and give us the opportunity to provide you with another pleasant stay. Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
ForsenzhuF
Comfort Double Room
Stayed in Feb 2026
Business traveler
9 reviews
9.5/10
Amazing
Posted on Mar 15, 2026
The supermarket downstairs is super convenient. There's no complimentary drinking water in the room, but you can just pop down to buy some. The subway station right next door offers direct access to all the major attractions. Breakfast was delicious. Overall, it's a great stay and I'd definitely recommend it.
Original textTranslated by Google
Response from Property: Dear ForsenzhuF, We couldn't be more enthusiastic about your amazing review. Thanks a million for letting us and our future guests know that your abidance at our Hotel was associated with such fantastic impressions. We would be more than happy to enable you to stay just as delightful and already look forward to your future booking. Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
Guest User
Comfort Double Room
Stayed in Mar 2026
Solo traveler
3 reviews
10/10
Outstanding
Posted on May 15, 2026
Delicious breakfast. Well-equipped facilities. Close to the subway.
Original textTranslated by Google
Response from Property: Dear guest, Thank you so much for sharing your great review with us and our future guests. We are happy that you had a pleasant time with us and especially liked our tasty breakfast. Hopefully we can welcome you back someday for another enjoyable stay in modern ambience and central location. Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
Kasja
Comfort Twin Room
Stayed in Jan 2026
Solo traveler
2 reviews
9.0/10
Great
Posted on Feb 17, 2026
Perfect location next to the U4 subway line and one stop away from Schönbrunn Palace. Delicious breakfast, clean and extremely quiet room.
Response from Property: Dear Kasja, Thank you so much for your positive review of our hotel! We're glad to read that you enjoyed your stay and found the location to be perfect for exploring the city. We're also happy that you found the rooms to be clean and well-equipped, and that you enjoyed the breakfast. We hope you'll choose to stay with us again the next time you're in town. Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
Ivyy Soo
Comfort Quadruple Room
Stayed in Apr 2026
Traveling with friends
19 reviews
8.0/10
Very good
Posted on May 31, 2026
Great location great breakfast
Response from Property: Dear Ivyy Soo, Thank you for your recent stay with us at our hotel. We appreciate the time you have taken to review us, and we are happy to hear that you enjoyed our tasty breakfast and great location. We hope to see you again in the future. Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
Natallia | Travel, Fashion & Me
Comfort Twin Room
Stayed in Dec 2025
Family
12 reviews
10/10
Outstanding
Posted on Feb 4, 2026
It was a great stay! Flexible check in and check out (had to leave in the middle of the night and were accommodated accordingly). The room is spacious, clean and has everything needed. The breakfast was also quite good. The location is very close to some attractions + there’s metro, bus and train connections nearby.
Response from Property: Dear Natallia, It was a pleasure having you as our guest at the H2 Hotel. It's good to know you were comfortable here and that our location close to various attractions of the city was ideal for your visit. Thanks again for your feedback, and we look forward to seeing you again soon! Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
Guest User
Comfort Double Room
Stayed in Apr 2026
Business traveler
4 reviews
9.5/10
Amazing
Posted on May 21, 2026
Good Location. Modern Room
Response from Property: Dear guest,Many thanks for your super rating and kind feedback. We are happy that you enjoyed a pleasant time at our hotel and experienced attentive service features as well as great facilities. Hopefully we can welcome you back someday for another delightful stay in nice ambience.Best regards,Your team from the H-Hotels Linda Prutz - Online Reputation Manager
MLCookie
Superior Quadruple Room
Stayed in Mar 2026
Family
3 reviews
8.0/10
Very good
Posted on Apr 12, 2026
Clean and comfortable. Good breakfast
Response from Property: Dear guest, Thank you for your kind words about our tasty breakfast and cleanliness. We're glad you enjoyed your stay with us. We look forward to welcoming you back again very soon. Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
handsome Jimmy
Comfort Double Room
Stayed in Nov 2025
Traveling with friends
7 reviews
10/10
Outstanding
Posted on Jan 1, 2026
This hotel is really good. Room are big and clean, you got basically everything you need. The hotel is sit next to the subway station, and most importantly, next to the famous landmarks of Wien, Schloss Schönbrunn. You also get breakfast, but it's so so, typically European buffet. You know what I mean
Response from Property: Dear Jimmy, How lovely to see your awesome rating confirming the delightful impressions you gained during your stay at our hotel. We are more than happy that you had such a wonderful time with us and we are thankful for sharing it. Hopefully we can welcome you back again someday and enable your abidance just as pleasant. Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager