Hotel Ambassador

This is the third night, and the second booking via Trim.com at the hotel ambassador in Vienna. Again, the hotel is located right at the heart of Vienna city centre, so we literally walked to all major attractions, 3 minutes to the cathedral, the operahouse, 15 minutes to the museum square. Apart from the not so friendly checkin staff, the lack of amenities was another con. It’s the first experience that a hotel does not provide water and coffee in the room. Fortunately, there is a supermarket nearby, and i could purchase water and what we needed for the three days. A final point is regarding airport transportation. A lady staff kindly offered to book a taxi for our morning flight on Jun 12. She said it’s a fixed rate for 50 euros and we would pay the driver directly. It’s truly helpful, however, the driver asked for 60 euros. Don’t know what caused the confusion but it’s not a pleasant impression for tourists.

Excellent location and very clean room. Soaking in bathtub is a must during winter.

Service was good as staff is very helpful

Great convenient location, close to all sightseeing area, very clean room. Highly recommend to stay in Vienna.

A great hotel in a historic building smack in the centre of Vienna

Very good location 👍👍

Hotel Ambassodor. Visited for a Christmas holidays. Excellent location, right in a center of pedestrian area in the center of old town. We had a suit on the sixth floor, under the roof with a view of St. Stefan. Two TVs, kitchen amenities, did not need to ask for a kettle. It was available along with coffee maker loaded with capsules. Excellent breakfast, Good service, clean suit. Quite satisfied.