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Explore Guest Reviews of Hotels in Vientiane

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Vienna Hotel
5/51 Reviews
good,calm
Green Park Boutique Hotel
4.3/566 Reviews
My family and I stayed here for our last 2 nights in Vientiane and we were not disappointed. Upon checking in we were greeted by refreshing cold drinks. The check in process was incredibly smooth. The hotel staff helped us move our bags to our two adjoining rooms. Our rooms overlooked the garden/pond and was extremely cozy. I only wished we had stayed longer. The pool was amazing! I found it rare to get deep pool that is swimmable in Laos and Thailand and this one did not disappoint! It was perfect. We were able to get poolside service too. We also dined at the restaurant and our dinner and drinks were great. It is hard to find nice cocktails in SEA outside of the major hotels and Green Park’s dry martini did not disappoint. My parents liked the hotel so much they even joined us the following night and rented their own room right next to ours. We had a fabulous time and will definitely be back to stay here since we have family in Laos. Thank you for your wonderful hospitality.
Bloom Boutique Hotel & Cafe
4.6/543 Reviews
Mekong Riverside
I recently stayed at Bloom Boutique in Vientiane and had a mixed experience overall. The hotel's location is fantastic, situated amidst a plethora of restaurants and cafes, and is within walking distance to the night markets. The room at Bloom Boutique is also tastefully done and clean. However, my stay was marred by a disappointing encounter with the hotel's service. I informed the staff the night before for our breakfast to be packed as we were rushing to catch a train; to my dismay, I was handed cold croissants straight from the fridge that morning. When I questioned the quality, the staff's response was disheartening. He snapped at me, muttered something in Lao & took away the bag of cold croissants, presumably to address the issue. However, after waiting for ten minutes, there was no sign of him. Faced with no other choice & no other staff around, I had to leave without breakfast to catch my train. Despite its potential, Bloom Boutique needs to improve its service to provide a more satisfying guest experience.
Ibis Vientiane Nam Phu
4.5/5103 Reviews
Vientiane City Center
I’m a big fan of the IBIS Accor Group brand. As a Peace Corps Volunteer, in Armenia, the IBIS Yerevan Center was my home away from home. I stayed there so often that the front desk gave me birthday and Christmas presents. So, you can understand why IBIS has a warm place in my heart. That feelings is the main reason I selected the IBIS Vientiane Nam Phu Hotel. I booked nine days. My first reservation was for two nights, immediately followed by a reservation for another seven. When I checked in, I asked the front desk if the hotel could book my train ticket from Vientiane to Vang Vieng. The answer was yes. The hotel just needed 48 hours notice. Two days before my trip, I returned to the front desk. A photo of my passport was taken. I didn’t need to pay, until the ticket was purchased. I wanted a first class ticket. The hotel had to wait until they actually purchased the ticket to know what to charge me. If first class was all booked, they would need to purchase the cheaper second class ticket. When my first class ticket arrived I was charged 400,000 Baht. That’s twice the cost of the ticket. I was told it was a service charge and that I would have to pay an additional 200,000 Baht for the taxi to the train station. The morning of my departure, the taxi driver picked me up and drove me to the station. I exited the car and paid him the agreed price. He shook his head no. He wanted more money. I gathered my two bags and sat on the curb, as the driver continued to ask for more money. I finally said, “You can take me back to the hotel!” He then called the hotel. After about ten minutes, the driver apologized, got in his car, and drove away. It not that I was taken for 200,000 to 300,000 additional Baht. I’m American. I have enough money to travel to a foreign country and book a hotel room for nine days. I’m a mark! I get that. So, I just paid. I’m disappointed in having to give the Accor Group such a negative rating and the need to warn fellow travelers about the staff at this particular IBIS hotel.
Landmark Mekong Riverside Hotel
4.3/5105 Reviews
It's far away from city centre but with beautiful view of Mekong and free shuttle car to centre. Hotel is huge and rooms are spacious. Staff is kind and professional. Breakfast is not continental style... not even available a cappuccino or espresso coffee.
Mintra Hotel
4.5/513 Reviews
Mekong Riverside
Very nice property and great value for the money. It’s close to the riverfront with lots of restaurants and bars nearby. The rooftop pool is a great way to cool down after exploring the city all day. The front desk employees are super friendly and helpful. I Iiked everything about my stay. I’ll book a room here the next time I’m in town and will recommend it to any friends who travel to VTE.

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