Guest User
September 4, 2023
We were really excited to visit Vigo & this hotel has a great location and looked beautiful and as we were meeting our son there , we looked forward to using the rooftop pool as advertised. I was so disappointed my son was in a camper bed , the shutters came up automatically at 8am making the room really bright & noisy. But the most disappointing was told to book the pool for on 1 hour was €25 per day per person. I was so upset and for 4 star hotel and cost was misleading. The assistant manager on reception that day when I complained was abrupt and when I said , if a pool is advertised they need to say its additional 225 for use of stay . She said it was not Ireland I was in , it was Vigo . I regret booking this hotel.