Super clean, very large hotel. We had a quiet room, but asked to switch after the first night because we didn't like the handicap bathroom that had an odd shower - it felt depressing.
The front desk is always available, one of the reasons we booked here, and are generally helpful although the staff there has a varying level of creativity in making recommendations.
Use the hotel to book a taxi for you. When we were there, it was 10.50, although we'd talked to other travelers who paid double (creative taxi drivers I suspect). They are happy to make other reservations for you too. Responsive on WhatsApp (get the number).
We were denied late checkout, and suspected that it's almost always denied.
I had higher expectations on the quality of the room, especially since this place is so much more expensive than other places nearby, but it was clean, safe, and comfortable. We liked the location and walkability to so many places.
AND the breakfast was fantastic! The attending staff were fun too. We ate all we could, and loved it.