Hotels near Observatorio Astronómico Turístico, Villahermosa

Good service, I had only problems with A/C in my room but they resolved it by moving to another room

Good hotel, nice location, rooms are clean/comfortable. I walked in knowing the going room rate for this particular hotel and didn't make reservations. I was quoted a rate 30% more than usual. I quickly went online and used one of the hotel room reservation sites and secured a room for much less than what the hotel reception quoted me. I walked back to the reception and showed my reservation - I don't believe they were happy about it. Here is the major problem - Wi-FI / internet access. The system doesn't use user ID/password. Instead, you are directed to a landing page or portal where you have to sign in using your email and agreeing to terms/conditions. I use a phone with Linux as operating system (not iPhone or Android) - I had secured my phone by disabling script execution, select browser, search engine, and I had setup file security. The moment I accessed wi-fi at this hotel, all my settings were reconfigured without my knowledge. All security features were disabled and default programs were changed in favor of a U.S tech giant who undoubtedly financially benefited by doing so. All my saved web links (favorites) were gone!

Elegimos este hotel por su ranking en Tripadvisor, 1o. de 60. Pasamos solamente una noche y la experiencia fue terrible. Por la mañana no había agua en el hotel porque ”se descompuso la bomba” (sic), nos informaron que ya la habían reparado y que en unos minutos tendríamos agua. Mientras tanto decidimos bajar a desayunar y nos encontramos con un restaurante saturado, una fila de media hora para que un par de trabajadores te sirvieran tu plato. La comida estaba horrible, los peores chilaquiles que he probado en mi vida, pan de caja, unos jugos super diluidos, el café se terminaba a cada rato, un técnico de mantenimiento preparando los waffles de los clientes, mesas y cubiertos insuficientes. Cuando regresamos al cuarto seguíamos sin agua y a los pocos minutos nos quedamos sin electricidad. En el cuarto había una cafetera pero no había café. Decidimos partir sin levantar una queja ya que había mucha gente reclamando el mal servicio. El hotel no cuenta con estacionamiento y la zona es muy ruidosa por la noche. Considero que el mal servicio no es por culpa de los trabajadores quienes en todo momento estaban dispuestos a tratar de servir y a quienes agradezco sus atenciones. Lamento que los dueños de este hotel intenten obtener grandes beneficios sin invertir suficientemente en su infraestructura y el número de trabajadores.

I had made a reservation at the Fiesta Inn, but after being horrified by the state of the rooms, I immediately asked for a refund and decided to go to the Hyatt instead. Best decision I made, as the hotel feels luxurious with good design choices and overall cleanliness. Service was really fast and friendly too, I can't say anything bad about this hotel. This is the perfect place to book for a business trip or a vacation.

This was a one-night stopover. Parking was easy. The hotel was good with nice rooms. The restaurant was surprisingly good. Breakfast was great! So was dinner - not haute cuisine but tasty and filling - and reasonably priced. Its position on a major road wasn't great and would have stopped us either driving out or walking about but as it was a one-night stopover and the restaurant was good, that wasn't a problem. Even with the busy road, the noise was not enough to stop sleep and I'm a light sleeper.

Muchas gracias a todo el equipo que hace posible la experiencia, a todos los de seguridad, Alicia, Beatriz, Alejandra, Honás, Cristobal, Juan Manuel, Don Jesús, Carlos me apoyaron en toda solicitud y cuidarme. Del equipo en front desk, agradezco especialmente a Víctor, Juan Carlos, Juan Manuel, Francisco, además de su orden, asistencia para sitios de interés en mis días libres e interés por mi comodidad durante mi estancia. Para mí han sido de gran ayuda todos sus detalles. Agradezco a los chavos que sirven nuestros alimentos con toque de amor y rapidez, Christina y Flor, distinción por higiene y presentación. Gracias también a Gabriela de HSKP y Francisco por ayudarme con el aire acondicionado, no importando la hora, siempre movido y con una sonrisa.

Excelente ubicacion, habitaciones tiene todo lo necesario, no se escucha ruido puedes trabajar agusto. La señorita de recepcion creo se llama lizbet o isvet muy amable nos explico todo super bien desayuno muy rico la alberc muy bien, el transporte solo tienea que programar con tiempo pero todo excelente la atencion en recepcion y staf.

My wife and I took a mini vacation and booked a four-night stay at the Marriott Villahermosa Hotel because it’s ranked as a quality hotel. However, we were disappointed with some issues we experienced. The lobby has a musty smell, and the metal door frame in the bathroom of our room had much corrosion due to moisture condensation from the air conditioner register. A hotel of this category and price should not have these issues. The worst complaint is that we had trouble sleeping Saturday night because of the loud music from a social event that lasted until 4:00 am.

Hotel very suitable for night stay in Villahermosa, located near the main routes. Clean and comfortable rooms. Very good breakfast. Good wifi. The hotel meets the protocols covid-19 so we feel very safe.

I stayed at this place a few years ago so I decided to stay again. I had a great time. I enjoyed the breakfast as they have local fruits. The hotel was not hard locate and it is has an easy access to other activities in the city. Also there is an OXXO and a gas station close to the hotel. Hotel staff were courteous and respectful and able to answer questions about the city.