Disappointed with my stay and would not recommend this hotel to anyone expecting a true 4-star experience. Service & Staff: The staff were consistently unfriendly. On our last day, we were told we weren't on the breakfast list. After I insisted they check again, the staff member realized she had made a mistake but offered no apology. This lack of basic courtesy is uncalled for.
Room Issues: The rooms are dated and poorly maintained. Our fridge did not cool at all, and despite the TV menu advertising cable TV, we only had access to local channels. Furthermore, the hotel puts the burden on guests to hang a "clean room" tag; otherwise, the room is simply ignored—hardly a standard 4-star practice.
Breakfast: The food service was poor. By 9:30 AM, almost all the food trays were empty and were never refilled, leaving few options for guests.Overall, this hotel failed in every aspect. Not recommended.
