It was a horrible experience during our stay at Cherai Beach Residency. We stayed for 1 day in rooms 102 and 213. First, when we reached the hotel, there was no one at the Front desk. There was a worker who was least interested to welcome guests. Upon some inquiry, he confirmed our booking and showed us our rooms. One of the room's AC was not working. The worker tried a long time, then said it takes time before AC starts cooling. We asked for another room. He said no other room was available. Anyway, we somehow ***aged with FAN. The bad experience did not end there. At night around 8 pm, when we enquired about the restaurant, the owner informed us that Chef left as it was a festival day. We have to order from Swiggy. Again at night, there were voltage fluctuations multiple times. Morning again, when I was taking bath, there was no water in the bathroom, and the water came after 30 mins after multiple follow-ups with workers. The only good part of the hotel is the location as it is next to the beach. Don't expect any service.