Higashikuramaecho, 39, Wakayama City, Wakayama Prefecture, 640-8203, JapanView hotel details
Check available rooms for your travel dates
We Price Match
1 night
Guest Reviews of Candeo Hotels Nankai Wakayama
9.3/10
Great
905 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.1
Service9.2
Cleanliness9.4
Filter by:
Sort by:
All reviews(905)
Positive reviews(890)
Reviews with photos/video(358)
Relaxing hot springs(254)
Loved the view(179)
Easy to get around(120)
Delicious breakfast(78)
Convenient for shopping(40)
Well designed(18)
Close to airport(11)
Negative reviews(15)
Lilifulaosi
Corner Queen Room
Stayed in Jul 2026
Family
23 reviews
10/10
Outstanding
Posted on Sep 5, 2026
The corner room faced the city, not the river, which was a bit disappointing. However, I was happy to see the blue sky, white clouds, and sunrise the next morning. There's a public library nearby, which you can browse before leaving. There's also a small supermarket in the station where you can buy fruits and bread, so you don't need to add breakfast. To be honest, the hotel's Japanese-style breakfast wasn't to my taste. The men's and women's baths don't switch between morning and evening, and the men's bath has a better view. The hotel staff were all very polite and attentive, and we could communicate with simple English.
Original textTranslated by Google
6/7
Anonymous User
Queen Room
Stayed in Jul 2026
Other
4 reviews
9.7/10
Amazing
Posted on Aug 12, 2026
Visiting this hotel was an incredible experience, and I was utterly captivated by the breathtaking views it offered. The property features both an indoor and an outdoor hot tub, and I must say, the outdoor hot tub is particularly special, providing a stunning backdrop for relaxation. Each morning, I looked forward to a delightful buffet breakfast that exceeded my expectations; the selection was diverse and delicious, ensuring a great start to my day.
The hotel rooms were meticulously maintained, providing a clean and comfortable environment that made my stay even more enjoyable. Location-wise, it couldn't be better situated—nestled right next to the train station, making it easily accessible for travelers. Additionally, there’s a mall adjacent to the hotel, along with a charming bookstore, offering plenty of options for shopping and leisure. Overall, this hotel truly impressed me with its amenities, cleanliness, and prime location!
Guest User
Twin Room
Stayed in Jun 2026
Family
28 reviews
9.5/10
Amazing
Posted on Aug 19, 2026
Right next to Wakayama-shi Station and close to Wakayama Castle. The rooftop hot spring was very relaxing, and there were plenty of dining options nearby, plus a large supermarket right by Wakayama-shi Station. The breakfast view offered a lovely river view and you could even see the Tama Densha (train) inside the station.
Original textTranslated by Google
Response from Property: Thank you very much for staying at CANDEO Hotels Nankai Wakayama and taking the time to write us a review! We are delighted to know that our Sky Spa provided a relaxing time for you! And we are more than happy that you were able to enjoy the surroundings and the view from our restaurant made your stay even more special. We hope to welcome you again in the future! Kind regards, CANDEO Hotels Nakai Wakayama Front Desk Team
Guest User
Corner Queen Room
Stayed in Jun 2026
Family
30 reviews
9.0/10
Great
Posted on Jul 27, 2026
1)Location is very excellent and wonderful panorama view from dining lobby (also same view from spa area at top floor)
2)I must express thank you to hotel staff Kana.
I didn't meet him or her during our stay but, during email communication before our arrival regarding extended luggage storage request, we do feel that he or she really treat customer in the highest position per their needs and make us very pleased to consider visit this hotel every time when visit there.
It was some contrast by comparing our check-out. I do understand our request was not usual but it should not simply refuse us with model answer. It made us has very different impression.
Anyway, she finally helped us to find comprised solution. Not bad!
🍒dabaituheniunai🍒
Queen Room
Stayed in Jun 2026
Family
12 reviews
9.0/10
Great
Posted on Jul 13, 2026
The room was clean and tidy, with a great view, and the windows were spotless! However, it's best to schedule room cleaning a day in advance using the TV, otherwise, they won't clean it if it's past 10 AM the next day.
Original textTranslated by Google
Guest User
Queen Room
Stayed in Jun 2026
Traveling with friends
2 reviews
9.5/10
Amazing
Posted on Jul 8, 2026
Very nice view from front desk level at 10fl, the outdoor onsen is a plus to make the trip memorable
oceanxiao2004
King Room (Single)
Stayed in Jun 2026
Traveling with friends
43 reviews
9.0/10
Great
Posted on Jul 9, 2026
The hotel's location is fantastic, right above Nankai Station, making it super convenient for getting to and from Osaka. Plus, the bus to Kuroshio Market is just downstairs! It's a shame it rained both days I was there, so I didn't get to enjoy the hot springs. But the views from the hotel are absolutely amazing!
Original textTranslated by Google
HAPPYLAOLU
Corner Twin Room For 3 People With Sofa Bed
Stayed in May 2026
Family
13 reviews
9.5/10
Amazing
Posted on Sep 2, 2026
The room isn't huge but it's perfectly adequate. The corner window offers a great view. Breakfast didn't have a wide variety, but what they offered was very refined and tasty. The rooftop onsen has an even more amazing view; I went in once at night and again the next morning, and it was wonderfully relaxing. Downstairs, there's a large supermarket and a Tsutaya Books store, both worth checking out.
Original textTranslated by Google
Butter cookie
Twin Room
Stayed in Jun 2026
Couple
22 reviews
10/10
Outstanding
Posted on Jul 18, 2026
Overall very good experience, the spa on the top floor has great views!
Guest User
Queen Room
Stayed in May 2026
Couple
30 reviews
10/10
Outstanding
Posted on Jun 14, 2026
Good to have 24 hours counter, easy to check in even at midnight. Next to rail station and near to the castle.
Response from Property: この度はカンデオホテルズ南海和歌山をご利用いただきましてありがとうございます。当館での滞在、また和歌山の観光を楽しんで頂き、嬉しく思います。また和歌山に訪れた際は是非カンデオホテルズ南海和歌山をご利用ください。カンデオホテルズ南海和歌山フロントスタッフ一同
Jiekege
Twin Room (single)
Stayed in Apr 2026
Traveling with friends
59 reviews
10/10
Outstanding
Posted on May 28, 2026
This hotel is located right above Wakayama City subway station and is very new. The service was incredibly warm and welcoming, and the room had a great view. Breakfast was superb, and soaking in the open-air onsen felt like the whole world went quiet – it was just you, enjoying the peaceful soak. If you're coming to Wakayama City, you absolutely have to stay here; the transportation is also incredibly convenient.
Original textTranslated by Google
6/8
Response from Property: この度はカンデオホテルズ南海和歌山をご利用いただきましてありがとうございます。このような素晴らしいお言葉を頂きありがとうございます。また和歌山に訪れた際は是非カンデオホテルズ南海和歌山をご利用くださいませ。カンデオホテルズ南海和歌山フロントスタッフ一同
Itagaki motoko
Twin Room
Stayed in Apr 2026
Couple
23 reviews
10/10
Outstanding
Posted on May 27, 2026
We had a wonderful stay at this hotel during our Japan trip. The room was clean, comfortable, and well maintained, with a beautiful atmosphere and excellent facilities. Staff members were polite, helpful, and always smiling, making us feel very welcome from check in until departure. The location was convenient, close to restaurants, attractions, and public transport. Breakfast was delicious with many choices, and the overall service exceeded our expectations. Everything was smooth, relaxing, and enjoyable. We truly appreciated the hospitality and would definitely return again in the future someday soon.
Response from Property: この度は、カンデオホテルズ南海和歌山に足を運んでいただきありがとうございます。このようなお褒めのお言葉を頂きましてありがとうございます。また和歌山県を訪れた際は是非カンデオホテルズ南海和歌山にお越しくださいませ。カンデオホテルズ南海和歌山フロントスタッフ一同
Guest User
Queen Room
Stayed in Apr 2026
Family
7 reviews
10/10
Outstanding
Posted on Jun 4, 2026
The hotel is located on top of a train station with a supermarket and restaurants underneath. It is extremely convenient and we love the hot bath especially the outdoor one which offered a beautiful view. Would love to stay there again next time we visit the area.
Response from Property: この度はカンデオホテルズ南海和歌山をご利用いただきありがとうございました。当館の露天風呂を楽しんで頂けたようで、とても嬉しく思います。またのご利用お待ちしております。カンデオホテルズ南海和歌山 フロントスタッフ一同
Guest User
Twin Room
Stayed in Mar 2026
Other
60 reviews
10/10
Outstanding
Posted on May 5, 2026
This is my second stay at this hotel. It's incredibly convenient to get to from the airport; the Nankai Line drops you right at the hotel, and there are plenty of restaurants nearby. The open-air hot spring on the rooftop is fantastic, and the hotel's service is absolutely excellent. I'll definitely stay here again on my next visit.
Original textTranslated by Google
Response from Property: Thank you very much for staying with us again. We are delighted to hear that you were satisfied with our access from the airport, the convenience of Wakayama City Station, and the nearby restaurants. We are also very grateful for your kind words about the rooftop open-air bath and the service of our staff. Your words, "I would like to stay again next time," are the greatest encouragement to us. We will continue to strive to make our hotel an even more comfortable place for our guests. All of our staff look forward to welcoming you back when you visit Wakayama again. Candeo Hotels Nankai Wakayama Front Desk Staff
Lynn hk
Queen Room (Single)
Stayed in Mar 2026
Solo traveler
19 reviews
9.0/10
Great
Posted on Apr 12, 2026
The hotel is easy to find with a parking garage connecting to it. Check in was fast and hotel staff was helpful with good English. Parking is 800 yen for hotel guests for 24 hours. The room is nice and beddings are comfortable. Their sky spa is small but functional with an indoor, outdoor onsen and a steam sauna. It could get crowded if there are more than 2-3 people given so compact. The mall downstairs have a few restaurants, a supermarket, a bookstore and a public library which is convenient. The hotel does not provide much amenities which I was a bit disappointed. Overall still a good hotel with a modern stylish design which i recommend in non peak season with a good rate.
6/7
Response from Property: Thank you very much for staying at Candeo Hotels Nankai Wakayama and for sharing your detailed feedback.We are pleased to hear that you found our location convenient, check-in smooth, and our staff helpful. It is also great to know you enjoyed the comfort of the room and our Sky Spa facilities.We appreciate your comments regarding the spa size and amenities, and will take them into consideration for future improvements.Thank you again for your recommendation, and we hope to welcome you back on your next visit to Wakayama.Candeo Hotels Nankai WakayamaFront Desk Matsumoto