Hotel Granvia Wakayama

Hotel Granvia Wakayama Reviews

Hotel Granvia Wakayama

Tomodacho 5-18, Wakayama City, Wakayama Prefecture, 640-8342, JapanView Hotel Details
Hotel Granvia Wakayama
Hotel Granvia WakayamaHotel Granvia WakayamaHotel Granvia Wakayama
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Guest Reviews of Hotel Granvia Wakayama

9.4/10
Amazing
1505 review
Verified reviews
Location9.5
Amenities9.1
Service9.5
Cleanliness9.4
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All reviews(1505)
Positive reviews(1497)
Reviews with photos/video(489)
Near shopping area(281)
Easy to get around(241)
Convenient for shopping(237)
Delicious breakfast(140)
Friendly front desk staff(77)
Loved the night views(17)
Luggage delivery service(15)
Tasty coffee(14)
Negative reviews(8)
Yuyongqiang
Standard Double Room Non Smoking
Stayed in Aug 2025
Traveling with friends
8 review
10/10
Outstanding
Posted on Sep 8, 2025
The hotel enjoys an excellent location, just a left turn from Wakayama Station's central exit. Bus route 42, which stops right outside, offers direct access to Kuroshio Market, making getting around incredibly convenient. The front desk staff were warm and attentive. The moment we stepped out of the elevator, a subtle, pleasant aroma greeted us, instantly elevating our stay experience. Our twin room, thoughtfully designed with separate wet and dry areas, ensured a very comfortable stay. This will undoubtedly be my top choice for accommodation on my next visit to Wakayama.
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6/7
Response from Property: Dear Yuyongqiang非常感謝您這次入住我們和歌山格蘭比亞大酒店。得知您對酒店的地理位置、員工服務以及客房的舒適度感到滿意,我們深感欣慰。今後我們將繼續努力,不斷提升服務水準,以滿足並超越您的期望。我們全體員工衷心期待您的再次光臨。酒店經理
M262768****
Standard Double Room Non Smoking
Stayed in Jul 2025
Family
3 review
10/10
Outstanding
Posted on Aug 17, 2025
I was extremely satisfied with my stay. The hotel's location right outside Wakayama Station was incredibly convenient. The staff were exceptionally helpful and friendly; they even assisted me with shipping my luggage when I checked out. Both the check-in and check-out processes were seamless and excellent. This was hands down the best hotel I stayed at during my entire trip, making my visit to Wakayama truly memorable. My only regret is that my itinerary only allowed for a one-night stay. Next time I'm in Japan, I will definitely come back to Wakayama and stay for several more days.
Original textTranslated by Google
Response from Property: Dear Guest感謝您本次入住和歌山格蘭比亞大酒店。得知您對酒店的地理位置以及員工的服務感到滿意,我們深感榮幸。同時,也很高興得知包括行李寄送在內的安排讓您能夠順利、舒適地度過此次入住。此次因行程安排您僅入住一晚,我們衷心希望下次您能有更多時間,盡情領略和歌山的魅力。全體員工衷心期待您的再次光臨。酒店經理
ZaneYue
Moderate Twin Room Non Smoking
Stayed in Jul 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Aug 21, 2025
Wakayama was our first stop on our Japan trip, and we wanted a place with convenient transportation. The hotel is incredibly close to Wakayama Station, just a two-minute walk away. However, getting to Shirahama is a bit far, requiring a 1.5 to 2-hour train ride. There's also a large shopping mall, convenience stores, and food shops nearby, which is very convenient. We arrived at the hotel on our first day around 1 PM. Although official check-in time was 3 PM, the staff kindly allowed us to check in early, which I really appreciated. The other two hotels we stayed at on this trip were quite strict and insisted we wait until 3 PM. We booked a double room. It had excellent natural light and was quite spacious, with a separate bathroom and toilet. A large glass curtain wall offered a fantastic view of Wakayama Castle. Both the service and cleanliness at the hotel were outstanding. What really impressed me was that when we returned from sightseeing during the day, the housekeeping staff had even folded the clothes we'd left on the bed. That was unexpected and incredibly thoughtful. The front desk staff were also very pleasant, always smiling and patiently answering our questions. The only drawback was the lack of an on-site laundry room; we had to take our clothes to a nearby laundromat, which wasn't particularly convenient. However, it also gave us a chance to explore the area. Since Wakayama isn't as popular as cities like Osaka or Kyoto, the streets were mostly free of tourists and very quiet. I recommend taking a stroll around the hotel; it's genuinely relaxing. I highly recommend staying at this hotel; the experience was truly excellent.
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Response from Property: Dear ZaneYue, thank you for your stay at Hotel Grand Wakayama. We are honored and sincerely grateful that this was the starting point of your trip to Wakayama. We are also very pleased with your high praise of the hotel's location, rooms, service, and staff. We are delighted to know that you checked in smoothly and had a comfortable stay upon arrival. We were delighted to enjoy the view of Wakayama Castle from the twin room and to appreciate the separate bathroom and toilet design. We sincerely apologize for any inconvenience caused by the laundry service. While our hotel does not have coin-operated laundry facilities, we offer a paid laundry service operated by an external partner company. If you drop your laundry off at the front desk before 10:00 AM, it will be returned around 6:00 PM the same day (excluding Sundays and public holidays). We hope this information will be helpful for your future stays. We are delighted to know that you had a memorable time at our hotel while enjoying the tranquil streets of Wakayama. All of us at Hotel Grand Wakayama sincerely look forward to your next visit. Hotel Manager
118981****
Triple Room Non Smoking
Stayed in Jul 2025
Family
4 review
10/10
Outstanding
Posted on Aug 26, 2025
Hotel Granvia offers excellent value for money. Its location is superb, just a 7-8 minute walk from the JR Wakayama Station exit, and Kintetsu Department Store is conveniently located right next door. The hotel isn't brand new and doesn't have an on-site laundry facility; you'd need to walk about 15 minutes to find one. However, they offer complimentary tea and coffee in the evenings, and you can also use your room card for complimentary access to the restaurant area, which provides a quiet spot to enjoy the town's peaceful atmosphere.
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Response from Property: Dear Guest非常感謝您選擇入住和歌山格蘭比亞大酒店。得知您對本酒店的性價比及地理位置感到滿意,我們全體員工深感欣慰。本酒店距離JR和歌山站中央口步行僅約2分鐘,毗鄰近鐵百貨等多家購物設施,地理位置優越,適合用於觀光及購物。目前,酒店內暫無投幣式自助洗衣設備,但我們可通過前台為您提供付費的外部洗衣服務。如有需要,歡迎隨時告知工作人員。此外,每日12:00至21:00期間,酒店五樓的賓客休息室提供自助式紅茶與咖啡服務,深受住客好評,歡迎您在住宿期間前往享用。我們將繼續努力提升服務品質,為所有賓客帶來更加舒適的入住體驗。誠摯期待您的再次光臨。酒店經理
M33637****
Triple Room Non Smoking
Stayed in Jul 2025
Family
9 review
9.2/10
Great
Posted on Aug 15, 2025
For my trip to Wakayama, the hotel's location was incredibly convenient. It's just a 5-minute walk from JR Wakayama Station's central exit, and with bus stops right downstairs, it makes catching the Tama Train, exploring Wakayama's attractions, and even connecting to places like Kuromon Market, super easy. The breakfast spread was quite generous, and the price was very reasonable. All in all, highly recommended! 👍
Original textTranslated by Google
Response from Property: Dear Guest非常感謝您這次入住和歌山格蘭比亞大酒店。得知您對酒店的位置以及早餐種類感到滿意,我們全體員工感到由衷的高興。本酒店距離JR和歌山站僅步行約2分鐘,地理位置優越,無論是旅遊或商務出遊都十分方便。早餐方面,我們提供包括紀州地方特色菜在內的豐富和洋自助餐,深受賓客好評。今後我們也將繼續努力,為賓客提供更令人滿意的服務。衷心期待您的再次光臨。酒店經理
Hahahahabalaji
Moderate Single Room Non Smoking
Stayed in Jul 2025
Family
14 review
6.5/10
Posted on Aug 12, 2025
Overall, a very mediocre hotel. It's quite old and feels cramped; the rooms are truly tiny. While the location is decent, the rooms are on the small side and the facilities feel a bit dated. Soundproofing is poor, and we could easily hear hallway noise at night. Breakfast options were limited and the food was unremarkable. Service was just adequate. Overall, it doesn't offer good value for money.
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203989****
Triple Room Non Smoking
Stayed in Jul 2025
Family
2 review
10/10
Outstanding
Posted on Aug 5, 2025
The day I checked in, I received some bad news from home, which immediately put me in a very low mood. However, a Chinese-speaking gentleman at the front desk was absolutely wonderful. He thoroughly explained everything, suggested places for us to visit, and even proactively arranged for us to stay on the 7th floor after noticing my husband smoked. What's more, he allowed us to check in early, even before the official check-in time. His kindness made me feel incredibly welcomed and comforted in a foreign land. Thank you all so much.
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Response from Property: Dear Guest非常感謝您這次入住我們和歌山格蘭比亞大酒店。看到您住的滿意我們全體員工也都十分開心。今後我們會更加努力,為您提供更貼心的服務。我們期待着再次與您相見。酒店經理
M368566****
Triple Room Non Smoking
Stayed in Jun 2025
Family
22 review
10/10
Outstanding
Posted on Aug 13, 2025
The hotel is perfectly situated right next to Wakayama Station, with a shopping mall just next door. The large supermarket on the ground floor of the mall is incredibly well-stocked. The surrounding area boasts a plethora of restaurants, making dining and grabbing a drink incredibly convenient. Wakayama Castle is only about two kilometers away, offering a pleasant walk where you can take in the city sights along the way. The hotel staff were incredibly helpful and provided excellent service. The rooms were spotlessly clean and well-maintained, ensuring a very comfortable stay.
Original textTranslated by Google
Response from Property: Dear Guest非常感謝您這次入住和歌山格蘭比亞大酒店。衷心感謝您對本酒店的地理位置、員工服務以及客房清潔方面給予的高度評價,我們全體員工深感欣慰。本酒店與JR和歌山站直接相連,地理位置優越,方便前往購物中心“MIO和歌山”以及地下一層的大型超市。周邊也有眾多當地美食餐廳可供選擇,前往和歌山城步行約需20分鐘,沿途還可欣賞街景,頗具散步之趣。今後我們也將繼續致力於打造舒適宜人的住宿環境,並以誠摯周到的服務迎接每一位賓客的到來。我們全體員工誠摯期待您的再次光臨。酒店經理
1380197****
Moderate Twin Room Non Smoking
Stayed in Jun 2025
Family
21 review
9.7/10
Amazing
Posted on Jul 29, 2025
The hotel's location is incredibly convenient, just a one-minute walk to the right from JR Wakayama Station's exit. A department store right next door with a large supermarket and many food options on its B1 floor was a huge plus. The room was a comfortable size – not too big, not too small – with ample space to open my luggage. It was spotlessly clean, and complimentary mineral water was a thoughtful touch. Service was also excellent. However, probably because it was summer vacation and a weekend, the price exceeded 1000, so it wasn't particularly cheap.
Original textTranslated by Google
Response from Property: Dear Guest非常感謝您這次入住我們和歌山格蘭比亞大酒店。本酒店地理位置優越,距離JR和歌山站中央出口僅需步行1分鐘,並與近鐵百貨店直接相連,購物與餐飲都十分便利。同時,非常感謝您對客房的清潔度、礦泉水的提供以及服務方面的讚賞,這讓我們全體員工深感榮幸。本酒店始終將為賓客提供舒適的入住體驗放在首位,並將繼續努力營造更加愜意的空間。我們全體員工衷心期待您的再次光臨。酒店經理
Huanghuangxi
Triple Room Non Smoking
Stayed in Jun 2025
Family
31 review
10/10
Outstanding
Posted on Aug 2, 2025
We landed at 8 PM, boarded the JR at 8:40 PM, and reached Wakayama Station by 10 PM. The hotel's location was incredibly convenient – just about 100 meters to the right after exiting the central gate. The receptionist was Chinese, exceptionally friendly and welcoming, which really helped us relax after a long day of travel. They also provided us with a local map and recommended places where we could still find yakitori at that late hour. The room was relatively spacious, and having triple rooms is genuinely convenient for families traveling together. However, the breakfast, which came highly recommended by others, set my expectations a bit too high. Personally, I found it relatively simple with limited choices, though it was sufficient to fill you up.
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To Yiu Shing
Moderate Twin Room Non Smoking
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 24, 2025
All the facilities and services are good. And the location are convenient.
Response from Property: Dear To Yiu Shing非常感謝您這次入住我們和歌山格蘭比亞大酒店。非常高興得知您對酒店的地理位置和服務感到滿意。本酒店距離JR和歌山站中央出口步行僅需兩分鐘,即使在雨天也幾乎不會被淋濕。同時,酒店下方設有大型購物中心,內有豐富的餐飲店鋪和商鋪,為您的用餐與購物提供極大便利。今後我們將繼續努力提升服務水平,致力於為賓客營造更加舒適的入住體驗。全體員工衷心期待您的再次光臨。酒店經理
Anonymous User
Standard Twin Room Non Smoking
Stayed in Apr 2025
Couple
52 review
9.5/10
Amazing
Posted on May 11, 2025
Great location, right next to Wakayama Station and in the same building with Kintetsu Department Store. Room is pretty clean. There is a guest lounge with free coffee and tea.
Response from Property: Dear GuestThank you very much for staying at Hotel Granvia Wakayama.We are delighted to know that you were satisfied with our location, the cleanliness of our rooms, and the guest lounge.Our hotel is directly connected to the central exit of JR Wakayama Station and is located within the same building as Kintetsu Department Store, making it an ideal base for both shopping and sightseeing.In addition, our guest lounge on the 5th floor is open daily from 12:00 to 21:00, offering complimentary coffee and tea in a relaxing space for our staying guests to enjoy at their leisure.We will continue striving to provide a comfortable and pleasant experience for all our guests.We sincerely look forward to welcoming you again.Best regards,Hotel Manager
Guest User
Semi Double Room-Non Smoking
Stayed in Sep 2025
Couple
1 review
9.5/10
Amazing
Posted on Oct 17, 2025
The room is a bit too small and crammy for a couple, however the standard of service, quality of cleaning and room amenities are beyond criticism. Perhaps should have booked a bigger room
Response from Property: Dear GuestThank you very much for choosing to stay at Hotel Granvia Wakayama.We sincerely appreciate your kind remarks regarding our service quality, cleanliness, and amenities.At the same time, we deeply apologize for any inconvenience caused by the size of your room.Our hotel offers a variety of room types, from single rooms to suites. We would be grateful if you would consider a more spacious room tailored to your needs on your next visit.We will continue striving to provide a comfortable environment and heartfelt hospitality.We sincerely look forward to welcoming you again in the near future.Best regards,Hotel Manager
Guest User
Standard Twin Room Non Smoking
Stayed in Sep 2025
Family
12 review
9.5/10
Amazing
Posted on Nov 6, 2025
nice hotel, close to super market. train station, there is 7-11 closly.
Response from Property: Dear GuestThank you for staying at Hotel Granvia Wakayama.We are truly delighted to hear that you were satisfied with our location.Our hotel is ideally situated just a 2-minute walk from the central exit of JR Wakayama Station, with easy access even on rainy days.Additionally, a shopping mall is directly connected to the hotel, offering a wide variety of restaurants and shops, making it a convenient choice for dining and shopping during your stay.We will continue striving to provide an even more comfortable and pleasant stay for all our valued guests.We sincerely look forward to welcoming you again on your next visit.Best regards,Hotel Manager
Guest User
Standard Twin Room Non Smoking
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 7, 2025
Great location and nice rooms. Small by North American standards, but all we needed. Friendly staff
Response from Property: Dear PopeJohnThank you very much for choosing Hotel Granvia Wakayama.We are truly delighted to hear that you had a comfortable stay and were satisfied with the hospitality provided by our staff.Our hotel is conveniently located just a two-minute walk from JR Wakayama Station, making it an ideal base for both sightseeing and business. We are continually working to enhance our guest room amenities and service quality to ensure a comfortable experience for all our guests.On your next visit, we hope you will take some time to enjoy the self-service coffee and tea available in our guest lounge on the 5th floor, as well as relax and unwind at our rooftop space on the 7th floor.We sincerely look forward to welcoming you again.Best regards,Hotel Manager