Guest User
April 16, 2025
Everyone please avoid this hotel. It is the first time I feel that travel can be so outrageous. It completely ruined my trip to Hainan. Firstly, I didn't expect the geographical location to be so remote. There are no businesses within a few kilometers, and the only way to eat is takeout, and transportation is extremely inconvenient. Second, the hygiene of the hotel is very poor. It feels like the room I stayed in has not been cleaned for a long time, and there is a layer of dust in the bathtub. The next day, when I woke up, I suddenly saw blood stains on the quilt and pillow! ! I was so shocked that I couldn't speak. I called the hotel manager, and he flatly denied that the bloodstains were left behind before, and hinted that they were the result of a mosquito bite I got last night. I really laughed. I was disgusted and asked the hotel to compensate me. The hotel said they would refund me if I could give a good review. I refused outright. I couldn't do such a conscienceless thing. Even if the hotel didn't refund me, I wanted to expose it. Finally, I called Ctrip to complain. The customer service lady communicated with the hotel and got the same reply (they would refund my money if I gave a good review). As a girl, the customer service lady was also very angry. She said she would help me apply for compensation from Ctrip and asked me to write a true review myself. I often travel to different cities. Generally speaking, I will give good reviews to hotels as long as the services are acceptable. This is the first bad review I have given in all these years. I have posted the photos here, please make your own judgment.
Original TextTranslation provided by Google