On February 26, 2026, I booked a 4-person room with a balcony for 5 days.
Upon arrival, I was assigned a double room without a balcony! Furthermore, the entrance door to the room had a foot-sized hole in the middle.
I reacted, and then the "manager," with whom I had been in conversation for several days about the 4-person room, showed up.
He told him he had no idea why I'd been given a different room!
I said I demanded a room change – even if it had a normal door.
So he said he had other AVAILABLE rooms, but I would have to pay again! In 5 days!
What a disgrace!
I didn't stay at that property and flew out of Poland the same day.
HE swindled me out of money for 5 days and nights of hotel rooms, and for a room. I was supposed to receive keys to a 4-person room with a balcony. Instead, I received a double room without a balcony.
Beware of this "manager" and the company at the Fantastic-Inn in Warsaw.
In another room, I had a knife like the one in the photo, the induction cooktop didn't work, and the kettle was leaking. Water was pouring across the countertop onto the floor.
For a few days, when I was messaging this manager because he wasn't answering his cell phone, he was mocking me in his texts.
Look at the balcony below.
He's doing WORRIED EVIL.
Original TextTranslation provided by Google
