1201 13th St NW, Washington D.C., District of Columbia, 20005View hotel details
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Guest Reviews of Comfort Inn Downtown DC/Convention Center
7.1/10
119 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location7.3
Amenities6.7
Service7.1
Cleanliness7.4
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All reviews(119)
Positive reviews(15)
Reviews with photos/video(4)
Negative reviews(4)
Fuweizhang
Two Double Room
Stayed in Mar 2026
Family
24 reviews
4.5/10
Posted on May 2, 2026
The showerhead was leaking and the water temperature couldn't be adjusted. I stayed for three nights, and I reported the issue to the front desk every single night. Even on my last day, the problem was still there. I got scalded by the hot water every evening, which made showering and sleeping uncomfortable. Next time? There won't be a next time.
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Guest User
Two Double Room
Stayed in Jun 2024
Traveling with friends
11 reviews
8.0/10
Very good
Posted on Jul 29, 2024
Only concern is the TV. So complicate that even after 2 days did not manage to operate it.
MeiyounichengdeNY
Two Double Room
Stayed in Jan 2026
Family
1 reviews
10/10
Outstanding
Posted on Mar 2, 2026
The location is pretty good. I stayed an extra night, but it was still quite cold in Washington D.C. during the Spring Festival, and the room wasn't very warm either. You definitely need to bring an extra blanket. There were no slippers or toothbrushes. The front desk service was acceptable.
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Anonymous User
Two Double Room
Stayed in Jan 2026
Other
20 reviews
7.5/10
Posted on Feb 23, 2026
The hotel location is okay; there's a Whole Foods store about a 5-6 minute walk away. I wouldn't recommend staying on the first floor, as it's extremely cold. There are no toothbrushes or slippers provided…
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Padidiliaoduruhui
Queen Room
Stayed in May 2024
Solo traveler
50 reviews
9.5/10
Amazing
Posted on Jun 4, 2024
Clean and sanitary, sufficient configuration, good service attitude, high cost performance. It is very important that no deposit is required, which shows trust in customers🤨👍. Very few hotels in the United States do this, which is worth promoting.
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ZibaiheS
Queen Room
Stayed in Sep 2024
Business traveler
59 reviews
2.0/10
Posted on Dec 30, 2024
It's really bad, much worse than Hanting Home Inn in China, but $250 is way too expensive
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irisdolly
Standard King Room-Non-Smoking
Stayed in Jun 2024
Couple
4 reviews
9.5/10
Amazing
Posted on Jul 25, 2024
The room is clean, spacious, and the front desk is warm, friendly and helpful. More importantly, the hotel provides free breakfast with flexible dining hours. The surrounding environment is good and it is close to major attractions. The only thing is that the subway is not very convenient, and the nearest one is 700-900 meters away from the hotel.
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Guest User
Two Double Room
Stayed in Jun 2024
Family
18 reviews
2.0/10
Posted on Jul 19, 2024
Around 11:30 pm, I was just lying on the bed and someone pushed the door open. The bed was less than 30 cm away from the door, which was very scary. The hotel actually sold the same room to different people. After several negotiations, they refused to refund the second night's reservation. Finally, I had no choice but to say that if they didn't refund me, I would call 911 to report the break-in. Only with the help of Ctrip did I get the money back for the second night. Ctrip gave me a 500 yuan compensation. The room was extremely small, old and dirty, with a bad smell. I sprayed perfume all over the room to suppress the smell. At that time, I searched for a place close to the White House, and this one had the highest rating. I chose it based on the rating, and this is what happened.
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MarioMunoz
Queen Room
Stayed in Jun 2024
Couple
20 reviews
9.5/10
Amazing
Posted on Jul 12, 2024
This is a 100% Classic Hotel. But that doesn't make it a bad hotel, no sir, quite the opposite. From the moment you arrive, the attention provided by the staff members is wonderful. They are attentive to your requirements and always provide the best and with the best attitude. They also have a guest laundry where with a few coins you can leave your clothes clean again to continue with your trip. The breakfast is spectacular, although you have to get up early to find the free waffle and pancake machine.
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Guest User
Two Double Room
Stayed in May 2024
Family
4 reviews
9.5/10
Amazing
Posted on Jun 29, 2024
The room is clean and tidy. Although it is small, the facilities are antique and simple, but basically sufficient. A warm family hotel. Breakfast is included in the room rate, which is a standard configuration and tastes good. Very convenient, close to the White House (900). Room cleaning needs to be paid separately, but towels will be changed and garbage will be collected every day.