Residence Inn Hotels in Wayne

This hotel was one of the choices listed on a wedding invitation, but it sure was a disappointment. First of all, finding the hotel was not easy. There is a sign by the road, but then you have to navigate through a couple of parking lots to reach the building. Additional signs would have been helpful. There was a parking garage, but it looked sketchy so we parked outside. They advertise that they offer breakfast, but it consisted of a to-go paper bag sitting near the front desk with a Saran-wrapped bagel, a tube of cream cheese, a plastic knife and a small muffin (maybe a change made due to COVID?). There was a large urn of regular coffee available for help yourself service, but there was no decaf, no hot water, no tea bags or hot chocolate packets like many other hotels often offer. There were vending machines for snacks and drinks. Interesting that one of the snacks you could buy was microwavable popcorn, but our room had no microwave. We were under the impression that there was a restaurant on site, but it turned out to be a nightclub. Our room keycards did not always work, so we went down to the front desk multiple times to reprogram and/or get a new card. Thankfully, the room was pretty clean (although the corners of the bathroom were filthy). The toilet paper was a low-quality 2-ply. The toilet handle had to be jiggled to stop it from constantly running after each flush. The metal bathroom door had obviously been repaired in several places because the patches were a different color from the door. At least there were ample towels, tissues, and plenty of hot water. Not having carpet in the room was nice. The TV remote did not work so we had to wait for maintenance (turned out to be a manger, I think) to come with a replacement remote. The room had a refrigerator, but no coffee maker. There was an iron, but no ironing board. There was only a swivel desk chair (set up at the counter/desk) to sit in. We had to set the time on the nightstand room clock. At one point, we went to use the stairway and it was disgusting with trash so we avoided the stairs. We stayed 2 nights and Housekeeping did call us in the morning to check if we wanted them to clean our room, so that was a positive. The front desk staff person must have been new because his customer service skills were minimal at best. When we checked in, we had to ask him how to reach our room because he neglected to mention that there was even an elevator. At one point we asked for restaurant recommendations, but he was unable to provide any helpful suggestions. Luckily there were 2 computers available for use in the lobby, so we were able to get our information that way. After getting home, I noticed a charge on my credit card from the hotel that was then cancelled, and the correct charge was put on. I am glad they corrected it without me having to call them, but it is just one more thing that made our experience with this place, less than ideal. Very disappointing sta

Breakfast is ordinary, but the overall environment is okay, the room is okay, there is a bathtub

This room bigger than all,nice clean room I extended my stay one more day....

Great service, easy check-in/check-out, pool was running on time reservations which was ok. Hard to get the hot tub unless you really tried to be on top of your reserved time. Lots of people bring their kids to this hotel btw. They did their best to accommodate our late checkout time, and were absolutely polite and helpful when answering everything. Rooms were clean, one of the coffee cup lids did have a coffee stain on it which meant the cleaning staff didn’t change them from the previous guests maybe? But overall quiet and clean.

A stay at The Wayne Inn places you in the heart of Wayne, within a 5-minute drive of Willowbrook Mall and Jumpnasium Kids Parties & More. This hotel is 13.2 mi (21.3 km) from MetLife Stadium and 13.6 mi (21.9 km) from American Dream.Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.You can enjoy a meal at the restaurant serving the guests of The Wayne Inn, or stop in at the snack bar/deli.Featured amenities include a 24-hour front desk, ATM/banking services, and a vending machine. Free self parking is available onsite.Make yourself at home in one of the 30 air-conditioned rooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads. Conveniences include desks and irons/ironing boards, and housekeeping is provided daily.

Was OK, not good or bad either way.