The so-called 'family room' simply meant the bed was upgraded from 1.5m to 1.8m. Everything else – room size, amenities, layout – remained exactly the same, no changes whatsoever.
1. **Cleanliness:** The room was clean.
2. **Facilities & Value:** For the price, the facilities are, at best, just passing grade for a tourist area. One small note: the slippers felt quite slippery on the floor, almost as if there was a layer of oil. This might be a mismatch between the slipper material and the flooring. The management might want to try it out for themselves.
3. **The Big Problem: Breakfast.**
1). The selection was extremely limited. I've never seen a hotel charging 700 RMB per night, with breakfast at 48 RMB per person, offer such a poor breakfast experience.
2). Items started running out around 9 AM. When we arrived, the toast bread was completely gone, and it was never refilled by the time we left. There were no tomatoes either. No chopsticks, no bowls – and it took ages for them to be replenished. While I understand there's a turnover time, by then, the crowd was already thinning out, yet it was still this inefficient. What kind of management is this? The yogurt dispenser was empty, and no one seemed to care. I went to the noodle station, and even the fried eggs were gone, packed up. Breakfast hours are from 7 AM to 10 AM – wasn't it still within operating hours? Haven't they closed yet? How is this managed? Perhaps Orange Hotel should explicitly state in their policy that after 9 AM, breakfast items are limited, first-come, first-served. If you come late, tough luck. You get what you get, take it or leave it, because you've already paid, and they won't hesitate to rip you off.
This point absolutely deserves a negative review.
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