Zhangjiachan Town, Wendeng District, Weihai, Shandong, 266440, ChinaView hotel details
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Guest Reviews of WeiHai TianMu Hot Spring Resort
9.1/10
Good
1499 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities9.0
Service9.2
Cleanliness9.2
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All reviews(1499)
Positive reviews(1446)
Reviews with photos/video(516)
Relaxing hot springs(607)
Delicious breakfast(98)
Perfect for kids(59)
Clean pool(58)
Friendly front desk staff(54)
Secluded lake view(29)
Has facilities for children(17)
Negative reviews(52)
유후인
Yue Xin Pavilion King Room
Stayed in Aug 2026
Couple
18 reviews
8.5/10
Very good
Posted on Sep 6, 2026
The room was spacious and the view was great. The breakfast was simple but decent. The hot springs were good, with several pools to enjoy. Don't go with extremely high expectations, though it's still pretty good. Also, remember to wear a swimsuit. For men, just swim trunks are fine, but most Chinese women wore full swimsuits. If you don't have one, you can quickly slip in with a rash guard that looks like a swimsuit, and no one will say anything.
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for your detailed and honest review! We are delighted that you enjoyed our spacious rooms, the park views, and the hot spring experience. We are pleased that you were able to relax in our multiple hot spring pools and enjoy a relaxing soak. We will continue to improve our breakfast options to provide you with an even better dining experience. Please note that swimwear is required when using the hot springs. We look forward to welcoming you back to Tianmu Hot Springs!
Guest User
Yue Xin Pavilion King Room
Stayed in Aug 2026
Couple
1 reviews
9.0/10
Great
Posted on Sep 4, 2026
The staff were incredibly friendly. Even those who couldn't speak Korean used a translator to communicate with us, and one person even spoke Korean to help us, making for a very pleasant stay! They even added me on WeChat so I could contact them if I needed help. Despite the language barrier, I felt very safe and comfortable throughout my trip.
While the accommodation itself was a bit dated, considering the price, the service, and the hot springs, it was absolutely worth every penny!
We even left the hot springs just as they were closing, and saw them draining all the water to clean it, which made me feel even more at ease enjoying the springs!
I'd love to come back again with my parents in the future.
The only downside is that it's quite remote... there were no restaurants nearby. ㅜㅠ
Original textTranslated by Google
Response from Property: Dear Guest, thank you for your detailed review. We are always committed to providing every guest with meticulous service and a wonderful hot spring experience. The resort features the Zhenweitang Restaurant, which you are welcome to dine at next time. We appreciate your recognition of the other aspects of our resort and look forward to seeing you again at this wonderful hot spring resort.
Guest User
Yue Xin Court Family Room
Stayed in Jun 2026
Family
11 reviews
10/10
Outstanding
Posted on Jul 5, 2026
The room view is truly amazing, and the space is very generous, making it super comfortable for the whole family. The hot springs are also great, with a good variety. The only downside is that the pool wasn't very clean; I can understand it for the outdoor pool, but the indoor one shouldn't have been so murky. I hope they can improve this in the future. The staff were all very enthusiastic and provided excellent service. Breakfast was also very plentiful. It would be even better if they could add a net to the badminton court. I brought my own this time.
Original textTranslated by Google
Response from Property: Dear valued guest, thank you for bringing your family for your vacation. We are delighted that you had a comfortable stay and enjoyed the hot springs. We apologize that the indoor pool water quality did not meet your expectations. We will strengthen our cleaning and management; we will strive to improve our shortcomings and look forward to your next relaxing and enjoyable stay at Tianmu!
Guest User
Twin Room At Yue Xin Court
Stayed in Jun 2026
Family
5 reviews
10/10
Outstanding
Posted on Jul 5, 2026
The room was great, it's in a new building, not the old one. It's about a 10-15 minute walk to the restaurant. The hot springs here are really nice, and the outdoor area is perfect for a stroll.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for your detailed and honest feedback! We are delighted that your new guest rooms, natural hot springs, and park trails have satisfied you. The restaurant is a convenient ten-minute walk away, perfect for a relaxing stroll after your meal. We will continue to maintain the park environment and hot spring water quality, and we look forward to welcoming you back to enjoy a relaxing soak and stroll!
Anonymous User
Twin Room At Yue Xin Court
Stayed in May 2026
Business traveler
17 reviews
10/10
Outstanding
Posted on Jun 10, 2026
The room location is quiet, well-equipped, and the service is attentive. The hot spring experience was superb; the natural pools made me feel at one with nature, and the specialty pools were even more comfortable.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for your thoughtful review! We were delighted that your tranquil rooms, comprehensive facilities, and natural hot springs allowed you to relax and unwind. We look forward to seeing you again!
Guest User
TianmuPavilion Lake-view Standard Room
Stayed in Apr 2026
Business traveler
32 reviews
3.5/10
Posted on Aug 2, 2026
The room was disappointment. The carpet was extremely dirty, so much so that I considered asking to change rooms. Even wearing slippers, it felt unpleasant because the light-colored carpet showed so many stains.
The old style onsen was just average and nothing memorable.
Overall, I would not stay here again.
Response from Property: Dear Guest, we are deeply sorry to have received your review and regret that we were unable to provide you with a comfortable stay. The serious stains on the guest room carpet affected your experience, which was an oversight on our part. We will immediately conduct a deep cleaning and maintenance of all guest room carpets. We have also received your feedback regarding the hot spring experience and will continue to optimize the hot spring area. We sincerely apologize for the disappointment this time and have carefully reflected on our actions. We sincerely hope to have the opportunity to regain your trust in the future.
Guest User
Guestroom - Garden-View (Double Bed)
Stayed in Apr 2026
Couple
24 reviews
9.2/10
Great
Posted on May 9, 2026
I visited 10 years ago and came back this year. Tianmu Hot Spring has many pools, set on a hillside, with the mountains and springs complementing each other beautifully. The buffet food was just okay.
Original textTranslated by Google
Response from Property: Dear family, it's such a wonderful coincidence to meet you again at Tianmu after ten years! 🥰 The mountainside hot spring pools are nestled amidst the mountains and water, and we are so happy that you can once again enjoy our mountain scenery. We have noted down the shortcomings of the buffet and will make improvements and upgrades. We look forward to your next visit and giving your taste buds a perfect experience!
Anonymous User
TianmuPavilion Lake-view Standard Room
Stayed in Apr 2026
Couple
38 reviews
9.2/10
Great
Posted on May 5, 2026
The views of Yuan Lake are fantastic, and you can even spot the high-speed train. My partner and I were very impressed with the Chinese restaurant's dishes. The 'Old Chef Cabbage' brought back childhood memories of home-cooked meals, and the 'Guo Bao Rou' (sweet and sour pork) was quite authentic, though the batter was a bit thick. The sour radish and tripe dish was a great appetizer.
The only minor drawback was that during the May Day holiday, there were a lot of families with children. The hotel's soundproofing isn't great, and the kids upstairs were running and jumping until past 10 PM. Plus, there was a persistent metallic noise coming from the ceiling.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for your patient and detailed review. Mumu has relayed your positive feedback on Zhenweitang's dishes to the kitchen. We believe our chefs will be greatly encouraged, and we will strive to improve any dishes that require more attention. We apologize for the large number of guests during the May Day holiday and for any disruption to your rest. Tianmu Hot Spring welcomes you to visit us anytime!
Xiaoxinyoudianpi
Twin Room At Yue Xin Court
Stayed in Apr 2026
Family
29 reviews
9.5/10
Amazing
Posted on May 5, 2026
The room was very clean and overall looked comfortable, but for some reason, there was a persistent sewer smell that was so bad it kept me from sleeping. The hot spring experience pass was a rare find during the May Day holiday, and the hot springs were fantastic. The restaurant's quality was definitely on point, with good flavors and reasonable prices.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for your patient and detailed review. We are also sorry that your stay was not satisfactory. Mumu has contacted the sales department to investigate and rectify the issues you raised. If you have any questions during your stay, please feel free to contact our on-site staff. We will continuously improve our products and services, and look forward to seeing you again in this wonderful hot spring resort!
Guest User
Yue Xin Pavilion King Room
Stayed in Mar 2026
Family
2 reviews
9.0/10
Great
Posted on Jun 3, 2026
It is convenient to park in the courtyard of the hotel, the transportation is convenient, the location is very good, there is beautiful classical music in the lobby, it is very good, , I will choose this hotel next time.
Response from Property: 尊貴的賓客您好~感謝您的用心好評!便捷的停車區位、雅緻的大堂環境都是我們力求帶給賓客的入住體驗,靜候您再次光臨,祝您萬事順遂。
Guest User
Garden View Family Bed Room
Stayed in Mar 2026
Family
8 reviews
10/10
Outstanding
Posted on Apr 27, 2026
The hotel prepared a lovely pink room for us. It was very clean and quiet, and we felt so comfortable after a hot spring bath. The environment is fantastic, with fresh air, lush trees, and even water birds in the lake. The outdoor hot springs are excellent, clean, and the water is nice and hot. Breakfast offered a good variety, though the quality was just okay.
Original textTranslated by Google
Response from Property: 尊貴的賓客您好~感謝您的暖心好評~很高興為您佈置了可愛粉嫩的房型,能讓您心生歡喜。客房每日嚴格清潔消殺,靜謐宜居的環境,搭配優質户外温泉,衹為給您卸下疲憊。園區綠植繁茂、湖景怡人,自然氛圍十足。早餐我們也會持續優化品質,期待您下次再來愜意度假,暢享温泉慢時光!
whz6983
Twin Room At Yue Xin Court
Stayed in Mar 2026
Family
44 reviews
8.5/10
Very good
Posted on Apr 29, 2026
The service attitude was excellent! I'd definitely stay here again if I have the chance. The butler service and room service responsiveness show that the hotel's training is top-notch. I hope the hotel continues to maintain this high standard. I'll be back next time!
Original textTranslated by Google
Response from Property: Dear Guest, thank you for your kind review! We are honored to receive your recognition of our butler and room services. The hotel will always maintain high standards of service training and quality, and we look forward to your next stay. We wish you all the best!
Guest User
Yue Xin Pavilion King Room
Stayed in Feb 2026
Solo traveler
8 reviews
9.0/10
Great
Posted on Mar 30, 2026
I loved this resort! I highly recommend staying here for an amazing and relaxing time! The hotel is excellent! It was clean, the staff was super friendly and helpful. The front desk even had a fantastic girl that spoke perfect English. I spent most of my time soaking in the numerous hot springs, and there are at least 20 of them. There is also an indoor pool and hot tubs, and the outdoor pool will be open in May. There was this darling worker who kept the tea coming all the time. I'd ask for a lake view the next time so I could sit in the room and enjoy the view. The restaurant was excellent. The breakfast was also really well stocked. The only thing I would add is yougart. I can overstate what a wonderful experience this weekend was. If you are wanting to go into the city and see the sights, it is a little far, around 75RMB for a DiDi. And the spa, although it was really nice, was on the expensive side. I will be back! 10/10
Response from Property: 感謝滿分好評!超開心温泉、服務、早餐都能讓您盡興~貼心服務、多座温泉泡池能被您喜歡,我們特別榮幸!已記下酸奶增補、湖景房打卡心願,也會參考您關於交通、水療定價的寶貴建議。隨時歡迎二刷,靜候您再來賞湖景、享暖湯,續寫美好度假時光✨
Guest User
Yue Xin Pavilion King Room
Stayed in Aug 2026
Family
3 reviews
7.0/10
Posted on Sep 12, 2026
The main building is fine in terms of distance, but I think the annex building is a bit inconvenient because it's far away.
Original textTranslated by Google
Response from Property: 尊敬的賓客您好,非常感謝您的真實評價!主樓與設施樓之間的距離確實給您帶來了不便,我們深表歉意。酒店兩棟樓宇之間步行可達,後續我們也會繼續優化指引標識,方便大家出行。期待您下次光臨,能擁有更舒心的入住體驗!
leumo
Twin Room At Yue Xin Court
Stayed in Aug 2026
Family
1 reviews
10/10
Outstanding
Posted on Sep 12, 2026
The staff were friendly and the hot springs were satisfying 😄😄😄 We had a great time with our family~!!
Original textTranslated by Google
Response from Property: 尊貴的賓客您好~感謝您帶着家人前來,看到您説工作人員貼心、温泉舒服,一家人玩得盡興,我們倍感暖心。一池温湯,衹為卸下您平日的忙碌,能見證您和家人相聚的歡樂時光,便是我們最大的心願。期待您闔家再次歸來,靜享温泉暖意,祝您平安喜樂❤️