Willis Wellington Hotel

Willis Wellington Hotel Reviews

Willis Wellington Hotel

355 Willis Street, Te Aro, Wellington, Wellington Region, 6001, New ZealandView hotel details
Willis Wellington Hotel
Willis Wellington HotelWillis Wellington HotelWillis Wellington Hotel
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Guest Reviews of Willis Wellington Hotel

8.1/10
Very good
120 reviews
Verified reviews
Location8.6
Amenities7.2
Service8.5
Cleanliness8.3
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All reviews(120)
Positive reviews(113)
Reviews with photos/video(16)
Great location(37)
Clean and tidy(34)
Awesome stay(19)
Great value for money(15)
Convenient location(13)
Comfortable bed(9)
Easy to get around(9)
Friendly front desk staff(8)
Negative reviews(7)
Anonymous User
Standard Queen Room
Stayed in May 2026
Other
6 reviews
6.0/10
Posted on Jun 7, 2026
Fridge spoilt, Room too old and we check out and change to different hotel
Guest User
Standard Queen Room
Stayed in Feb 2026
Business traveler
1 reviews
9.5/10
Amazing
Posted on Mar 8, 2026
Nice accommodation in Wellington. I stayed on the top floor but still could hear noise from the street during the night. Overall, it was a good stay for the price.
Guest User
Standard Queen Room
Stayed in Jun 2026
Solo traveler
2 reviews
8.5/10
Very good
Posted on Jul 31, 2026
Very basic facilities but clean and comfortable bed. Great service. Ok for a night but not longer. Parking an extra 25 per night.
Guest User
Standard Queen Room
Stayed in Nov 2025
Business traveler
7 reviews
10/10
Outstanding
Posted on Jan 2, 2026
The hotel's location is excellent, making it very convenient for getting around, and there are plenty of dining and shopping options nearby. The room was clean and tidy, with comfortable bedding, and the soundproofing was good, so I had a great night's sleep. The front desk staff were warm and professional, and check-in and check-out were very efficient. Overall, the experience exceeded my expectations; it's great value for money, and I'll definitely choose to stay here again next time. Highly recommended.
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PRNZ4
Standard Queen Room
Stayed in May 2026
Solo traveler
32 reviews
8.0/10
Very good
Posted on Jun 16, 2026
The main attraction of Willis Wellington Hotel is the price. It's good for a budget conscious one night stay if you aren't looking to spend lots of time in the room. The staff are friendly and helpful. The rooms are clean, but very dated. The location is right on the edge of the CBD, so it's quite a long walk to most places.
Guest User
Standard Queen Room
Stayed in May 2026
Other
2 reviews
9.5/10
Amazing
Posted on Jun 15, 2026
Location was exactly where I needed to be and it is close to town centre. I came up to play in a Pickleball tournament and appreciated a room with a bath tub. Stuff was there at arrival and departure. Room key was easy to use.
Anonymous User
Standard Queen Room
Stayed in May 2026
Solo traveler
16 reviews
9.0/10
Great
Posted on Jun 26, 2026
Good, clean hotel with easy access to Cuba St. All rooms have bath tuba which is always a plus.
ChrisCull
Standard Queen Room
Stayed in Apr 2026
Couple
6 reviews
7.0/10
Posted on Jun 15, 2026
Great value (almost half the cost of similar options). Older hotel but it had all we needed. Great restaurants close by and a short walk into town. Great option if your budget is limited.
BJBMD
Standard Queen Room
Stayed in Apr 2026
Solo traveler
48 reviews
10/10
Outstanding
Posted on May 22, 2026
An excellent choice in Wellington. Plenty of restaurants down the street a block from hotel. Fruit and small grocery across the street from front door. 500 meters from Cuba street and lots of eclectic shops. Excellent value , room was large and nice. Love the staff there. IQ of staff was higher than mine.
Chazz chazz
Standard Queen Room
Stayed in Jul 2026
Couple
22 reviews
8.0/10
Very good
Posted on Aug 5, 2026
Very economical pricing for such good location. The hotel itself is okay.
Anonymous User
Standard Queen Room
Stayed in Apr 2026
Solo traveler
2 reviews
6.0/10
Posted on May 9, 2026
Front dest service was great . Didn't know you had to pay for parking at $25 per night. Room was tiny , it was clean. Windows rattled like hell , 3rd floor and still heard alot of noise inside and outside. For the price I wouldn't stay again
Guest User
Standard Twin Room
Stayed in Mar 2026
Family
1 reviews
10/10
Outstanding
Posted on Apr 22, 2026
I stayed here with my mum for one night and it was a nice stay. The room was clean and tidy and the bathroom was immaculate. The beds were very comfy and the sheets were soft and clean. The only drawback with room 305 was the window that had a bad draft coming from it.
Guest User
Standard Twin Room
Stayed in Mar 2026
Traveling with friends
3 reviews
10/10
Outstanding
Posted on May 5, 2026
Staff friendly and helpful - nothing was too much trouble to accomodate. Gym needs some attention.
Ruslan Mirzoev
Standard Queen Room
Stayed in Sep 2025
Solo traveler
14 reviews
9.5/10
Amazing
Posted on Nov 3, 2025
One one of the best hotels for it's price. A bit outdated, but has everything for comfortable stay
Guest User
Standard Queen Room
Stayed in Mar 2026
Solo traveler
1 reviews
8.0/10
Very good
Posted on Apr 17, 2026
Memory, the name of the receptionist/manager was the high point of the Willis Wellington. She was friendly, accommodating, and allowed me to store my bags both before my check-in and after my check-out. She was super helpful and provided me with guidance about navigating Wellington. She needs a raise. Overall average hotel coming from a former night guest service agent. The laundry facilities could be improved with free laundry powder, the rooms could be improved through offering additional soaps and tooth brush sets for customers who forget theirs', the carpet could be replaced which would give the hotel a face lift. There should always be something at reception greeting guests and helping them with their bags. There is no reason why their isn't a concierge available to help guests. In addition to this, the lights make the hotel feel depressing and old. Please, consider my feedback, someone with relevant experience working in a 4.5 star hotel.