To be fair, while the breakfast at the guesthouse was just so-so, the breakfast lady was actually quite nice. However, the guesthouse manager's thought process was incredibly bizarre. They had three rooms available (two A's and one B's, two different room types), and gave me the two rooms I booked: 1 A's and 1 B's. Room B was a less desirable type, with a single bed. I had already specified in the order that they would try to accommodate room A. If they couldn't meet my requirements, they could have simply refused the order or called ahead. They just seized on my polite words and insisted on giving me 1 A's and 1 B's. Another guest had room A's. Regardless of whether A or B's was better, giving two different rooms is bound to cause internal conflict. I said that if there was only one A's room and two B's rooms, I would accept having both B's rooms. Since the other guest didn't specify their requirements, giving B's room might not have caused conflict because there was no internal comparison. Furthermore, their attitude was arrogant, rude, and forceful; they only softened up a bit after Ctrip customer service intervened. This kind of manager is definitely a disgrace to the boss, and I hope the boss sees this. Also, there was deception regarding the facilities; what was clearly just a simple small toilet (really small) was labeled as a smart toilet. The view outside the window in the picture was completely different from the reality, which made me very angry.
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