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Location9.5
Amenities9.5
Service9.5
Cleanliness9.6
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Negative reviews(13)
Guest User
Featured Business Room (Double Bed)
Stayed in Jan 2026
Couple
3 reviews
10/10
Outstanding
Posted on Mar 12, 2026
This is a listed 4-star hotel. The room was clean and tidy, with elegant decor. The breakfast, in particular, was abundant and varied, with fresh ingredients and delicious food. Overall, it was a good stay. Next time I'm in Wenzhou, this will be my top choice.
Original textTranslated by Google
Response from Property: Thank you for your support and love. Your companionship is the most enduring expression of affection. Thank you for being with us all the way. Wishing you happiness every day!
Highly recommended hotel! Apart from a slight hassle with parking, everything else – from the facilities to the services – was impeccable. It was an excellent value for money experience. I highly recommend it as a top choice; the value for money definitely beats anything else in the area.
Original textTranslated by Google
Response from Property: Thank you so much for your review! Your encouragement and reminders make us both happy and a little pressured. We are delighted that you provided such honest feedback after your stay, and we take your questions seriously. This serves as motivation for us, and we will address the issues as soon as possible. We look forward to your next stay and witnessing our progress!
Mike_88
Business 2-Bed Room
Stayed in Jan 2026
Traveling with friends
5 reviews
10/10
Outstanding
Posted on Feb 16, 2026
Stay was perfect. Optimal location for my trip. The staff were really welcoming, the room was clean and neat. Services were really nice too.
Response from Property: 感謝您對我們的支持與厚愛,陪伴是最長情的告白,感謝一路有您,祝您開心快樂每一天!
Old trip. Didn't have an iron in the room which was difficult.
Response from Property: Thank you very much for your serious reply. According to regulations in our hotel, dangerous tools such as irons are not allowed in the room. However, there are self-service garment steamers in our self-service laundry room. You are very welcome to stay at our hotel again next time, and you can contact our staff at any time.
Joy Ladim Mesa
Business Queen Room
Stayed in Feb 2026
Business traveler
2 reviews
8.0/10
Very good
Posted on May 12, 2026
The staff is helpful even though there is a language barrier.
Response from Property: 非常感謝您的點評,您的鼓勵和提醒讓我們感到高興又有些壓力。我們很高興您能在入住後給予中肯的評價,同時也認真對待您提出的問題。這是對我們工作的一種鞭策,我們會盡快處理問題期待您的再次入住,見證我們的進步!
okinawabb
Superior·Ou Yue King Room | Mini Fridge | Smart Home | Large Screen Casting
Stayed in Sep 2025
Couple
3 reviews
5.0/10
Posted on Oct 4, 2025
the hallway outside the room had a bad odour and little rubbish on the floor like it hadn't been cleaned in several days, mirror and walls inside the room were damaged and air conditioning doesn't perform to meet the temperature you set it to, waking up hot and sweaty in the night
walls and doors are thin, so you hear everything outside the room loud guests and staff woke us up early in the morning, the staff repeatedly opened and closed a door directly outside our room all morning that hadn't been greased so every time you can hear an extremely loud creaking noise, are the staff unable to perceive this noise i wonder? a bit insane
delivery people dont use the robot to bring food up to the room, we ordered 3 times
both the faucet and toilet make an incredibly loud noise when water is coming out of them
staff came and knocked on our door when we were napping after we arrived and woke us up saying they wanted to do maintenance on the TV
this hotels culture is extremely bizarre and not customer comfort oriented at all, it's amazing all these decisions were made. You've got to imagine what kind of person would approve of all this.......
sheets were clean and TV was big though but overall pretty bad
Response from Property: 親愛的顧客您好!裝修升級剛完成存在很多不足之處,感謝您的反饋和建議,能讓我們有改善的空間!國慶期間的繁忙讓我們很多細節工作沒有做到位,包括衞生/機器人和空調的設定,這邊我們深感抱歉!我們酒店理念是智能化/自動節能化/綠色酒店,前台辦理入住可以掃臉登記,無門卡掃臉開門讓您入住更安全放心,房間內有小度可以控制電視/空調/窗簾/燈的亮度以及開關,有些房型還提供綠色森林氧吧等,馬桶也是自動出水無需手按,坐墊自動常温。還有房間一鍵按鈕直通前台,無需話機,有任何問題我們24小時有人前去處理希望您有機會再來入住,我們會及時整改您提出來的問題!再次感謝您的建議,祝您生活愉快!
Guest User
Featured Business Room (Double Bed)
Stayed in Jan 2026
Family
4 reviews
9.5/10
Amazing
Posted on Feb 27, 2026
It's alright. It's a bit far from the city center, but the facilities are decent. Aside from the distance, everything else is good. There's a plaza downstairs, and the late-night snacks are delicious.
Original textTranslated by Google
Response from Property: Thank you for your support and love. Your companionship is the most enduring expression of affection. Thank you for being with us all the way. Wishing you happiness every day!
CMCCsh
Business 2-Bed Room
Stayed in Jan 2026
Family
20 reviews
10/10
Outstanding
Posted on Feb 23, 2026
The room was clean, and the latex mattress and pillows were exceptionally comfortable. The room was quiet; I didn't expect to sleep so well during my trip.
The wet and dry areas were well separated. The shower had a strong water pressure and was very comfortable. The TV was a large projector, but we didn't watch TV or videos, so we didn't use it.
The front desk staff and service personnel were very welcoming. They quickly brought us an extra bath towel and a pack of tissues when we asked.
The breakfast was great value at 28 yuan per serving, not the 48 yuan advertised on Ctrip. Actually, even at 48 yuan, it would be excellent value. It included shrimp, sticky rice, and green dates—very delicious.
Recommended.
Original textTranslated by Google
Response from Property: Thank you for your support and love. Your companionship is the most enduring expression of affection. Thank you for being with us all the way. Wishing you happiness every day!
Guest User
Delight · Executive Double Bed Room (Mini Fridge + 2m Bed + Smart Home)
Stayed in Jan 2026
Family
7 reviews
8.5/10
Very good
Posted on Feb 19, 2026
The hotel lobby was quite upscale, but the room service was lacking. I'm not sure if it was due to limited staff during the Spring Festival or if this is just their usual practice. There was a fly on the coffee table, no comb in the bathroom, only an empty comb package; only eight face towels, and a used roll of toilet paper. The breakfast selection was limited.
Original textTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Yongyupeifeng
Premium · Fun Family Suite
Stayed in Jan 2026
Family
10 reviews
10/10
Outstanding
Posted on Mar 4, 2026
The hotel is fantastic; the interior seems to have been renovated. It offers a five-star experience at a guesthouse price. They even sell Wenzhou specialties on-site. Great!
Original textTranslated by Google
Response from Property: Thank you for your support and love. Your companionship is the most enduring expression of affection. Thank you for being with us all the way. Wishing you happiness every day!
The hotel is an older establishment that has been recently renovated. It's fully automated, clean, and tidy, with spacious rooms and a generous breakfast! There are several markets nearby, offering all sorts of clothing and small commodities, bustling with people, and plenty of food and drinks to choose from! It's also not far from Wutian Old Street!
Original textTranslated by Google
Response from Property: Thank you for your support and love. Your companionship is the most enduring expression of affection. Thank you for being with us all the way. Wishing you happiness every day!
Anonymous User
Guan Dan · Executive Chess and Cards Twin Suite
Stayed in Jan 2026
Family
10 reviews
8.2/10
Very good
Posted on Feb 7, 2026
This trip was with my parents. The hotel parking was convenient. The executive mahjong room was larger than I expected and included complimentary drinks. There's a clothing wholesale market across the street, perfect for those who enjoy shopping. The hotel facilities and mattresses were quite good. The only downside was that our room was on the 10th floor, above the restaurant. Around 12:30 AM, people were still dragging chairs upstairs, and the street was right below. The soundproofing from the windows was also mediocre; those sensitive to noise should consider this!
Original textTranslated by Google
Response from Property: Thank you so much for your review! Your encouragement and reminders make us both happy and a little pressured. We are delighted that you provided such honest feedback after your stay, and we take your questions seriously. This serves as motivation for us, and we will address the issues as soon as possible. We look forward to your next stay and witnessing our progress!
Guest User
Premium · Fun Family Suite
Stayed in Dec 2025
Family
20 reviews
9.7/10
Amazing
Posted on Jan 22, 2026
The breakfast was good; they had a different menu every day for three days, and there was a discount for hotel guests. Because the restaurant is very busy with banquets on weekends, parking is extremely difficult. The receptionist kindly helped coordinate parking spaces to avoid exorbitant fees. The room was very spacious, with one 2-meter bed and one 1.5-meter bed. The bedding and pillows were also comfortable. The area is lively, with restaurants like Awai Lou and a clothing wholesale market nearby.
Original textTranslated by Google
Response from Property: Thank you for your support and love. Your companionship is the most enduring expression of affection. Thank you for being with us all the way. Wishing you happiness every day!
Anonymous User
Superior·Ou Yue King Room | Mini Fridge | Smart Home | Large Screen Casting
Stayed in Dec 2025
Traveling with friends
13 reviews
3.7/10
Posted on Jan 11, 2026
Overall, the experience was terrible!!!
Does anyone understand?! We were supposed to be having a happy road trip, but this hotel's practices completely ruined it! We arrived at the hotel at 5 PM and were stuck in a small alley waiting for a parking spot. While others were on vacation, I was going through hell 😩 The facial recognition door access was so complicated it made my eyes spin, and not having a room key was incredibly inconvenient!
The worst part was that the room's smart home assistant was down. The delivery guy had put the food on the robot at 10:30 PM, but I didn't get to eat until 11:20 PM, and the noodles were so hard I could crack walnuts with them! When we complained to the front desk, they just said, "Well, that'll have to do for now." My friend and I were so angry we almost laughed. This experience was absolutely awful! Anyone who goes there will regret it!
Original textTranslated by Google
Response from Property: Dear customer, The renovation and upgrades have just been completed and there are still many shortcomings. Thank you for your feedback and suggestions, as they allow us to improve! Our hotel's concept is a smart, automated, energy-saving, and green hotel. Check-in at the front desk can be done via facial recognition, and the cardless facial recognition access ensures a safer and more secure stay. Rooms are equipped with a smart speaker to control the brightness and on/off status of the TV, air conditioner, curtains, and lights. Some room types even offer a green forest oxygen bar feature. The toilet is also automatic, requiring no manual operation, and the seat automatically adjusts to a set temperature. There's also a one-button access to the front desk from your room, eliminating the need for a phone. We have staff available 24/7 to handle any issues. We hope you will have the opportunity to stay with us again, and we will promptly rectify any problems you raised! Thank you again for your suggestions, and we wish you a pleasant stay!
Guest User
Superior·Ou Yue King Room | Mini Fridge | Smart Home | Large Screen Casting
Stayed in Dec 2025
Couple
86 reviews
10/10
Outstanding
Posted on Jan 5, 2026
The hotel is luxurious, stylish, and tasteful, with a prime location. The parking lot is large and has charging facilities. The guest rooms are well-designed, convenient, and comfortable. The breakfast offers a wide variety of options, including shrimp, meat, and a mix of Chinese and Western dishes.
Original textTranslated by Google
Response from Property: Thank you for your support and love. Your companionship is the most enduring expression of affection. Thank you for being with us all the way. Wishing you happiness every day!