Pendry West Hollywood Reviews

A lovely hotel. We enjoy the stay and will come back.

The place we stayed was on the 3rd floor, so it was noisy with the sound of motorcycles passing by. You must submit the same credit card as the person who made the reservation.

The service attitude is not good 👎The lobby is small, the room is OK, the breakfast is OK but very expensive, I will not come next time, once is enough

The room is very different from the pictures on the website. The pictures on the website are not real pictures and the room is very small. When I checked in at the front desk, a room was not available until 4 o'clock. It was recommended to upgrade the room for an extra fee. Normally, the room should be given at 2 o'clock. Because I was tired from the long distance, I was not willing to wait for the extra fee to change rooms! They did not proactively provide the bill when checking out, and did not allow confirmation. After asking for a printout, they discovered that they had been charged a parking fee, and there was no car at all! After questioning, the fee will be refunded after confirmation of reply. There are other miscellaneous charges, so I won’t go into details about various taxes! The overall standard of the hotel is no more than 4 stars, and there is nothing superior except for its location on Sunset Boulevard!