The hotel is very well located in Central Jakarta, but unfortunately, there is a construction of Jakarta MRT in front of the hotel.
Jalan Gajah Mada & Hayam Wuruk (the long street stretch where Novotel Jakarta Gajah Mada is located) are recommended not to be visited by local Transport Authority because of MRT construction (as of 19 - 20 Des 2025).
The room is very dim lit, triggering the question if the hotel is used for the entertainment associated with the surrounding.
The toilet door & flush are damaged.
Some power sockets don't work. We could use the heater in water jug to make tea & coffee.
The hotel is supposed to be nice but may need further maintenance.
We wanted to visit the conserved & gazetted former House of Chinese Leader in Batavia, that's the reason of staying this hotel. But, we couldn't do that as we got food poisoning.
We checked out early at 8am because we needed to go for doctor. The receptionist seems to show no care to someone suffering from food poisoning, offered no help and collected the room cards. Perhaps, it's not part of hotel's SOP.
We like the view from the high floor and could see many skyscrapers of Jakarta, very interesting
We ike the spacious hotel room, especially we are family traveller.
I hope the hotel could maintain it's famous name as an Accor Hotel and may visit again if there are improvements. Otherwise, Ascott Hotels may be my choice.
