Jl. Dr. Susilo Raya No.3, RT.1/RW.3, Grogol, Grogol petamburan, West Jakarta, Jakarta, Special Capital Region of Jakarta, 11450, IndonesiaView hotel details
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Guest Reviews of Posto Dormire Hotel
8.8/10
Very good
286 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities8.5
Service9.0
Cleanliness8.7
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All reviews(286)
Positive reviews(275)
Reviews with photos/video(106)
Clean pool(21)
Great swimming pool(21)
Well designed(12)
Convenient location(12)
Well decorated(7)
Poor air conditioning(7)
Friendly front desk staff(6)
Tasty food(5)
Negative reviews(11)
Anonymous User
Deluxe Double Room
Stayed in Jul 2026
Family
4 reviews
8.0/10
Very good
Posted on Sep 6, 2026
Given to a room on 8th floor. The air was stuffy but turned better upon switching on the aircon. The room was clean.
Anonymous User
Deluxe Double Room
Stayed in May 2026
Business traveler
19 reviews
9.5/10
Amazing
Posted on Aug 17, 2026
Good location hotel. Clean and friendly front staff! Recommended for this hotel !
Response from Property: Terima kasih banyak atas ulasan hangat Anda untuk Posto Dormire Hotel. Kami sangat senang mendengar bahwa lokasi hotel ini berkesan bagi Anda, serta staf di front desk ramah dan hotel tetap bersih selama masa menginap. Kepuasan Anda adalah hal yang paling berarti bagi kami. Sangat menghargai rekomendasi yang Anda berikan, dan kami berharap dapat menyambut Anda kembali di lain waktu. Terima kasih telah memilih kami dan membagikan pengalaman Anda!
Nindya29
Superior Twin Room
Stayed in Mar 2026
Other
5 reviews
4.0/10
Posted on Apr 26, 2026
Worst I must say.
In 2019, I stayed in this hotel for two nights and everything was great. Room was clean, overall everything was amazing. I booked again for one night, only for transit. They put me in room 511 (so if anyone who read this given room 511, pls ask for another room), there was a noisy from a machine outside & AC isn’t working properly. As it’s already 9pm, I went to the lobby and asked for another room. A receptionist, Firman, gave me 909, he apologised bcs it’s a smoking room, I dont want wasted any of my time, so I accepted it. Yes I got these towel inside the room, horrible. They should throw away this kind of towel. And there are ants in the room. Terrible. Management should improve this basic thing about towel and room hygiene as the hotel used to be great.
Response from Property: Dear Mr./Ms. Nindya29, We sincerely apologize for the unpleasant experience you had while staying at our accommodation. We assure you that we have listened to your feedback regarding all of our facilities and services. We also assure you that we will do everything we can to improve these areas for a pleasant stay. Thank you for visiting.
Guest User
Superior Twin Room
Stayed in Jul 2026
Solo traveler
4 reviews
8.0/10
Very good
Posted on Aug 31, 2026
Location is perfect. Staff is super friendly and helpful (both frontdesk and also the housekeeping). Room is an average size but doable for a short stay. Wifi can be improved. And insulation too. Can hear noises from 6th floor.
Response from Property: Halo Bapak/Ibu yang terhormat, terima kasih banyak atas ulasan Anda yang hangat. Kami senang sekali mengetahui lokasi hotel kami terasa sangat sempurna dan para staf baik di meja depan maupun housekeeping memberikan bantuan yang ramah serta membantu. Kami juga menghargai masukan Anda bahwa ukuran kamar tergolong rata-rata namun cukup untuk menginap singkat. Terkait saran mengenai WiFi yang perlu ditingkatkan serta insulasi yang masih bisa diperbaiki agar kebisingan dari lantai lain lebih minim, kami benar-benar memahami dan akan menjadikannya bahan perbaikan agar pengalaman menginap Anda makin nyaman. Kami berharap dapat menyambut Anda kembali di Posto Dormire Hotel Jakarta.
Anonymous User
Deluxe Double Room
Stayed in Jan 2026
Solo traveler
16 reviews
10/10
Outstanding
Posted on Feb 22, 2026
Went here for staycation. The room double bed room was clean cozy but a bit dim. Bathroom, water pressure good. The hotel itself is very charming with gym, pool, rooftop bar, cafe and parking. Hotel staff are professional and kind. Location of the hotel is near CP mall for your shopping and various cafes, restaurants, and indomaret/alfamart for 24 hour convenience store options. 9/10
Response from Property: Thank you for your review. We’re delighted to hear that you enjoyed your stay at Posto Dormire Hotel Grogol. We look forward to welcoming you back.Regards,Posto Dormire Hotel
Anonymous User
Deluxe Double Room
Stayed in Jul 2026
Couple
8 reviews
6.5/10
Posted on Aug 22, 2026
The hotel looks quite decent from the exterior, however the rooms could have been better in terms of cleanliness and functionality. Nevertheless, it is quite affordable and value for money. Just need to manage your expectations for the price you paid
Response from Property: Dear tamu yang terhormat, terima kasih banyak telah berbagi ulasan Anda. Kami senang mendengar bahwa dari luar hotel terlihat cukup bagus dan Anda merasa harga kami terjangkau serta sepadan dengan nilai yang Anda dapatkan. Kami juga menerima masukan Anda mengenai kebersihan dan fungsionalitas kamar yang masih bisa ditingkatkan, dan kami mohon maaf bila hal tersebut belum sesuai dengan harapan Anda. Setiap umpan balik dari tamu membantu kami terus memperbaiki kualitas pengalaman menginap. Kami sangat menghargai kebijaksanaan Anda untuk menyesuaikan ekspektasi dengan harga yang dibayar. Kami berharap dapat menyambut Anda kembali di Posto Dormire Hotel Jakarta untuk pengalaman yang lebih nyaman dan menyenangkan.
Billy Sidharta
Deluxe Double Room
Stayed in Jul 2026
Solo traveler
1 reviews
10/10
Outstanding
Posted on Aug 23, 2026
Clean and comfy room, quite spacy at reasonable price!
would like to recommend and stay again later!
Response from Property: Halo, terima kasih banyak atas ulasan hangat Anda. Kami sangat senang mendengar bahwa kamar kami bersih dan nyaman, serta terasa cukup luas dengan harga yang terjangkau. Sangat menggembirakan mengetahui Anda merasa keseluruhan pengalaman menyenangkan dan Anda merekomendasikannya. Kami juga ikut berharap agar Anda bisa kembali menginap lagi bersama kami di lain waktu. Terima kasih telah memilih Posto Dormire Hotel dan meluangkan waktu untuk berbagi pengalaman Anda. Kami akan terus berupaya menjaga kualitas kamar dan kenyamanan untuk setiap tamu yang datang. Sampai jumpa lagi!
Clana
Deluxe Double Room
Stayed in Jul 2026
Solo traveler
4 reviews
10/10
Outstanding
Posted on Aug 11, 2026
The location is perfect, food court (gerobak) also there, so we can choose breakfast in the morning
Response from Property: Terima kasih banyak atas ulasan hangat Anda. Kami sangat senang mengetahui bahwa lokasi kami sangat strategis dan Anda dapat menikmati pilihan sarapan yang nyaman di pagi hari, termasuk adanya food court di area hotel. Semoga pengalaman Anda tetap berkesan dan kami berharap dapat menyambut Anda kembali pada kunjungan berikutnya.
Jeremy YC Chang
Superior Twin Room
Stayed in Jun 2026
Solo traveler
13 reviews
7.5/10
Posted on Jul 26, 2026
The staff was really nice.
However the room is a bit humid while they do not provide hairdryer in the room.
Overall it’s okay.
Response from Property: Tamu yang terhormat, terima kasih telah memilih Posto Dormire Hotel Jakarta dan meluangkan waktu untuk menyampaikan pengalaman Anda. Kami menghargai apresiasi Anda terhadap keramahan staf kami. Namun, kami juga memohon maaf atas kondisi kamar yang terasa agak lembap serta tidak tersedianya pengering rambut di kamar. Masukan Anda sangat berarti bagi kami sebagai bahan evaluasi untuk peningkatan kualitas layanan dan kenyamanan tamu. Kami berharap dapat menyambut Anda kembali dengan pengalaman menginap yang lebih baik.
Anonymous User
Deluxe Double Room
Stayed in Jun 2026
Traveling with friends
2 reviews
6.0/10
Posted on Jul 25, 2026
The service of front desk are okay
Room were quite dark not like how i thought would be from the photos.
And for cleanliness hope they could give it more attention the first night our towel smells too much of bleach and then the bathroom got alot of mold in the blinds and rust almost every corners if only they could give those more attention then the room will be very good and would reccomend
Also for amenities only got toothbrush and the hairdryer needed to ask from frontdesk whilst the air very slow
Response from Property: Dear guest, thank you for choosing Posto Dormire Hotel Jakarta and taking the time to share your experience. We appreciate your appreciation for the front desk service and would like to extend our sincerest apologies for the room being darker than expected, the inadequate cleanliness, the chlorine-smelling towels, the presence of mold and rust in the bathroom, and the limited amenities and suboptimal air conditioning performance. Your feedback is very important to us, and we will take it seriously to improve the quality of our service and the comfort of your stay in the future. We look forward to welcoming you back for an even better experience.
Guest User
Deluxe Double Room
Stayed in May 2026
Solo traveler
1 reviews
5.5/10
Posted on Jun 30, 2026
Overall, the hospitality was good. The staff were generally friendly, and the hotel lobby design is quite nice and well-presented.
However, my experience with the front desk was less than ideal. The receptionist I dealt with was quite inflexible regarding check-in time. It was 1:50pm, but they insisted on a strict 2:00pm check-in, which felt unnecessarily rigid.
Breakfast was acceptable—fairly standard Asian breakfast options. The egg station was a nice highlight.
The swimming pool, while looking attractive in photos, is quite small in reality and the water appeared slightly yellow, which raised concerns about cleanliness.
The room experience was disappointing overall. The first room had a noticeable wet wood/musty smell upon entry, and I immediately regretted the choice of hotel. Later, during rest, I was startled awake by a loud water-like dripping sound, which turned out to be water leaking heavily from the air-conditioning unit. Although I contacted reception and was told someone would come, no one arrived after 15–20 minutes, so I had to go down in person to request a room change. The staff eventually agreed, though somewhat reluctantly.
The second room had no initial odor, which was a relief. However, the air-conditioning was not functioning properly—the airflow was weak and the room felt unusually warm despite setting it to a low temperature. After contacting reception again, a technician responded quickly and discovered that the air-conditioning filter was heavily clogged with dust. Once cleaned, cooling improved significantly. There was still a slight odor from the bathroom area, but I chose not to escalate further.
Soundproofing was also an issue. Noise from adjacent rooms and corridors was clearly audible. At one point late at night, there were also loud sounds from another room (sound of people **********), which made it difficult to rest comfortably.
In summary, while the staff attitude and lobby presentation were good, the overall room quality, maintenance, and soundproofing need significant improvement.
Response from Property: Yth. Bapak/Ibu,Terima kasih telah meluangkan waktu untuk membagikan pengalaman Anda selama menginap bersama kami. Kami sangat menghargai ulasan yang Anda berikan, baik apresiasi maupun masukan yang membangun.Kami senang mengetahui bahwa Anda mengapresiasi keramahan staf kami, desain lobi, serta fasilitas stasiun telur saat sarapan. Namun, kami juga memohon maaf atas berbagai kendala yang Anda alami selama menginap.Kami menyesalkan pengalaman Anda terkait proses check-in yang dirasakan terlalu kaku. Masukan ini akan kami sampaikan kepada tim Front Office agar dapat menerapkan pelayanan yang lebih fleksibel apabila kondisi operasional memungkinkan.Kami juga menyampaikan permohonan maaf atas kondisi kamar yang Anda tempati, mulai dari aroma yang kurang nyaman, kebocoran AC, keterlambatan penanganan awal, hingga kondisi filter AC yang kurang terawat. Hal ini tentu tidak mencerminkan standar pelayanan yang ingin kami berikan. Masukan Anda telah kami teruskan kepada tim Housekeeping dan Engineering untuk dilakukan evaluasi menyeluruh serta peningkatan prosedur inspeksi dan pemeliharaan kamar agar kejadian serupa tidak terulang.Selain itu, kami juga akan menindaklanjuti masukan mengenai kebersihan kolam renang serta kualitas peredaman suara kamar sebagai bagian dari upaya kami dalam meningkatkan kenyamanan tamu.Sekali lagi, kami mohon maaf atas ketidaknyamanan yang Anda alami. Terima kasih atas masukan yang sangat berharga. Kami berharap dapat menyambut Anda kembali di masa mendatang dan memberikan pengalaman menginap yang jauh lebih baik.Hormat kami,Manajemen Hotel
Anonymous User
Deluxe Double Room
Stayed in May 2026
Business traveler
22 reviews
9.5/10
Amazing
Posted on Jun 4, 2026
The room was quite new, and overall it was great value for money. The hotel has two restaurants, the one on the 10th floor was delicious, but the Wi-Fi was absolutely terrible.
Original textTranslated by Google
Response from Property: Thank you for your review. We're glad you enjoyed your stay at Posto Dormire Hotel Grogol. We look forward to welcoming you back. Regards, Posto Dormire Hotel
Kim Ci
Deluxe Double Room
Stayed in Apr 2026
Solo traveler
1 reviews
7.0/10
Posted on Jun 6, 2026
I like the industrial concept and the esthetics design. The location is near culinary and malls. Good for business and leisure. But I'm not sure for the cleanliness. I had to face dirty plates in the alley for days and no staffs initiated to clean it up. The pool area also dirty, no one initiated to clean the trash and there were lots of cigarette butts in the area. I have to remind every hour to the PA for cleaning my room. I don't know maybe they lack of staff? But they have private PA for every guest i think this is a plus. And overall they have an excellent service for tye guest. So,, thank you.
Response from Property: Kepada Bapak/Ibu KimCi yang terhormat, Kami memohon maaf sebesar-besarnya atas pengalaman yang kurang menyenangkan ketika Anda menginap di akomodasi kami. Kami menjamin bahwa kami mendengarkan masukan anda untuk segala fasilitas serta pelayanan kami. Kami juga menjamin bahwa kami akan melakukan segala yang kami bisa untuk memperbaiki hal-hal tersebut demi pengalaman menginap yang menyenangkan. Terima kasih atas kunjungan Anda
Veronica bee
Deluxe Double Room
Stayed in Oct 2025
Traveling with friends
34 reviews
10/10
Outstanding
Posted on Dec 10, 2025
Staying 4 days at this hotel , everything was so good. Food, location and room . With sweet ice cream as a compliment
Response from Property: Thank you for your review. We’re delighted to hear that you enjoyed your stay at Posto Dormire Hotel Grogol. We look forward to welcoming you back.Regards,Posto Dormire Hotel
mbonk
Deluxe Double Room
Stayed in Jul 2026
Solo traveler
2 reviews
8.5/10
Very good
Posted on Aug 10, 2026
The best choice hotel for travelling. Not expensive but good hotel...👍🏻👍🏻
Response from Property: Yang terhormat tamu, terima kasih telah memilih Posto Dormire Hotel Jakarta dan meluangkan waktu untuk berbagi pengalaman. Kami senang mengetahui bahwa Anda merasa hotel ini berkualitas dan tetap terjangkau. Umpan balik Anda menjadi motivasi bagi kami untuk terus menjaga standar layanan dan kenyamanan. Kami menantikan kunjungan Anda kembali.