Daan Mogot Rd No.63, RT.5/RW.1, North Tanjung Duren, Grogol petamburan, West Jakarta, Jakarta, Special Capital Region of Jakarta, 11470, IndonesiaView hotel details
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Guest Reviews of Grand Tjokro Jakarta
8.2/10
Very good
109 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.3
Amenities8.0
Service8.6
Cleanliness7.7
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All reviews(109)
Positive reviews(98)
Reviews with photos/video(19)
Great service(21)
Great location(14)
Awesome stay(12)
Great value for money(7)
Poor air conditioning(6)
Convenient for shopping(6)
Delicious breakfast(5)
Negative reviews(11)
Guest User
Superior King Room
Stayed in Feb 2026
Business traveler
6 review
9.0/10
Great
Posted on Mar 6, 2026
The environment was decent, considering it's an older hotel, and you could tell it's popular with locals. I actually really liked the atmosphere. It's definitely worth a visit, and the price was fair. It's suitable for both business travelers and families, especially since many locals choose to stay here. Plus, there's a supermarket right next door, which is super convenient.
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Anonymous User
Deluxe Twin Room Non smoking
Stayed in Feb 2026
Solo traveler
30 review
8.0/10
Very good
Posted on Mar 25, 2026
Location, services, and price are good. Please consider to change all the old bed, pillow, and bolsters sheets to a new one for guest comfort.
melisa Jaya
Superior King Room
Stayed in Feb 2026
Family
1 review
7.5/10
Posted on Mar 23, 2026
I stayed here for one night yesterday in room 319. The room itself was okay, but it felt like it had been empty for a long time or wasn't cleaned properly. First, there was a lot of dust, like household dust that hasn't been wiped away in ages. Second, the bedsheets were terrible – super itchy! I don't know if they were dirty or just hadn't been changed because the room was vacant for a while. Third, the drinking water in the room was the worst part – it smelled strongly of chlorine! Luckily, when I called to ask for a replacement, they brought new water quickly. But it made me hesitant to drink it, wondering why the drinking water had such a strong chlorine smell. Fourth, one of the towels had some dirty stains. On the positive side, the service was good, and breakfast was decent with a good variety of options. The location is also quite strategic.
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Linardo
Superior Twin Room
Stayed in Jul 2025
Couple
36 review
10/10
Outstanding
Posted on Oct 11, 2025
Nice hotel in the west of Jakarta. Near shopping mall like Central Park and Neo Soho
Guest User
Superior Twin Room
Stayed in Oct 2025
Solo traveler
3 review
9.0/10
Great
Posted on Jan 4, 2026
The price is okey, for a 4 star hotel i expect more from that price range
Response from Property: Thank you for sharing your feedback with us 🙏We appreciate your comments regarding our pricing and overall experience. We understand your expectations for a 4-star hotel and regret that your stay did not fully meet them. Your feedback is very valuable and will be used as an evaluation to improve our services and facilities.We hope to have the opportunity to welcome you again and provide a better experience at Grand Tjokro Jakarta.Warm regards,Grand Tjokro Jakarta
Guest User
Superior King Room
Stayed in Sep 2025
Business traveler
3 review
8.5/10
Very good
Posted on Dec 26, 2025
the room is very nice and pretty clean highly recommended for traveller
Response from Property: Thank you for your kind review 🙏We’re happy to hear that you enjoyed your room and found it clean. Your recommendation means a lot to us and motivates our team to keep providing the best experience for our guests.We look forward to welcoming you again at Grand Tjokro Jakarta ✨Warm regards,Grand Tjokro Jakarta
Guest User
Superior Twin Room
Stayed in Dec 2024
Couple
9 review
10/10
Outstanding
Posted on Jan 21, 2025
The hotel is comfortable but I personally not comfortable with the empty storage room, it would be better if there was no storage room. The facilities are okay, clean, & the staff is friendly. So far so good
Don Thusitha - Australia
Superior Twin Room
Stayed in Dec 2024
Business traveler
57 review
7.0/10
Posted on Jan 31, 2025
Good location. This hotel is better for Local Indonesian only for short stay. Or better for couples for a few hours. The first time, they gave me a room, at 7th floor, a fully bad smell with disgusting. Lots of ants and uncleaned. Then I requested to change the room and they gave me a second room on the 9th floor. Somewhat good. But cleaners don't do proper cleaning jobs. Also, the comed collar was broken. Mainly, time has to come change the floor carpets. Mainly noticed, very uncleaned hotel. Common areas also with lot of dirt. I think cleaners don't do their job properly.
SyahTrip
Superior King Room
Stayed in Aug 2024
Traveling with friends
1 review
8.0/10
Very good
Posted on Sep 12, 2024
Amazing view and also im so happy to atay in this hotel for only 1 night
Response from Property: Dear syah,Warmest Greeting from Grand Tjokro JakartaThank you for staying with us, we hope our sincere service can meet your expectations.We are glad you had an excellent experience during your stay with us, we will always maintain our services to make our guests happy and satisfied with our quality of services.Best Regards,Karlina Dwi - Assistant Front Office Manager
GlennPam
Superior King Room
Stayed in Jul 2024
Traveling with friends
9 review
8.0/10
Very good
Posted on Aug 18, 2024
near from cioutra mall and from grogol bus station west jakarta
Response from Property: Dear GlennWarmest Greeting from Grand Tjokro JakartaThank you for staying with us, we hope our sincere service can meet your expectations.We are glad you had an excellent experience during your stay with us, we will always maintain our services to make our guests happy and satisfied with our quality of services.Best Regards,Candra Setyawan - Assistant Front Office Manager
Boo9999
Superior King Room
Stayed in Nov 2024
Solo traveler
37 review
7.0/10
Posted on Dec 28, 2024
The linen its a bit dirty, the air conditioner quite ok, helpful front desk, good location
Guest User
Superior King Room
Stayed in Feb 2024
Solo traveler
52 review
4.5/10
Posted on Mar 17, 2024
Friendly staff, but the hotel needs improvement. There are stains on the bedsheet, the carpet is dirty even as you enter, and the toilet seat is torn and worn. Staff changed my bedsheets and only stayed one night.
Response from Property: Dear GuestFirst of all we would like to thank you for trusting Grand Tjokro Jakarta as your choice of accommodation while in Jakarta.Please allow us to apologize for the inconvenience you have experienced during your stay, we are really sorry that this situation happened to you, what you have conveyed to us will be our main focus for future improvement.We really hope that your previous staying experience will not affect your trust in staying at Grand Tjokro Jakarta next time, and we are waiting for your next arrival at Grand Tjokro Jakarta.Best regards,Candra Setyawan - Assistant Front Office Manager.
Guest User
Superior King Room
Stayed in Apr 2024
Business traveler
1 review
8.0/10
Very good
Posted on May 18, 2024
Closed air pelan poll
Lain nya oke
Response from Property: Dear, Guest
Warm Greetings from Grand Tjokro Jakarta
Thank you for staying with us, we hope our sincere service can meet your expectations.
We are happy that you had an excellent experience during your stay with us, we will always maintain our services to make our guests happy and satisfied with the quality of our services.
Regards,
Candra Setyawan - Assistant Front Office Manager
최무길
Superior Twin Room
Stayed in Sep 2024
Solo traveler
14 review
10/10
Outstanding
Posted on Oct 4, 2024
Awesome hotel for cheap price. Not only cheap price,facilities all good.