If I could give it a zero... I've never stayed in such a terrible hotel.
1. The sign said check-in was at 2 PM, but when I arrived at the front desk on time, they said the room wasn't ready yet. Fine, I waited, but they didn't let me check in until 2:20 PM.
2. It was 30 degrees Celsius that day, and the room was on the top floor, so it was incredibly hot. It had an attic-like window, and the small fan was completely useless. I couldn't sleep all night. I estimate the indoor temperature was around 30 degrees Celsius, maybe even hotter than outside. I called the owner to say I needed to check out a day early because I couldn't stay any longer, but they were very arrogant and said I was welcome to check out but couldn't get a refund, offering no other solutions.
3. There was an open-air bar outside the room, and they didn't leave until 11 or 12 AM, and the noise from their conversations was incredibly loud.
4. The mattress had protruding steel bars, making it impossible to lie on. I had to use a blanket as a makeshift mattress.
5. When I went to return the key at check-out, the front desk owner was still arrogant and didn't say anything.
I couldn't wait to check out the next morning. Losing one night's hotel fee is a small matter, but the hotel lost more than just one customer.
I strongly advise everyone not to book this hotel. The reviews are overwhelmingly negative; anyone who books it will regret it.
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