Homewood Suites by Hilton Albany Crossgates Mall
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Westmere
Homewood Suites by Hilton Albany Crossgates Mall
Health Protected
1651 Western Ave, Westmere, New York State, 12203, United States
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With a stay at Homewood Suites by Hilton Albany Crossgates Mall, NY in Albany, you'll be connected to a shopping center, a 5-minute walk from Crossgates Mall and a 3-minute drive from University at Albany. This hotel is 3.4 mi (5.4 km) from Colonie Center Mall and 5 mi (8.1 km) from Albany Medical Center.Show More
We Price Match
4.3/5Very Good·Cleanliness: 4.3
All 62 Reviews
Amenities
Indoor Swimming PoolFitness RoomPublic ParkingFreeBasketball CourtBilliards RoomMeeting Room24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Albany International Airport
(8.5 miles)
Train: Albany-Rensselaer Amtrak Station
(8.8 miles)
Train: East Greenbush Amtrak Station
(10.0 miles)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
2
One-Bedroom King Suite-Disability Access/Shower
1 King bed
Has window
Non-smoking
Stair-Free Property Entrance
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7
One-Bedroom King Suite-Non-Smoking
1 King bed
Has window
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Phone Accessibility for People with Hearing Loss
Check Availability
6
1 King Mobilty/Hearing Access Tub Suite Nosmk
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Check Availability
7
King Studio Suite- Disability Access Tub/ Non-Smoking
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Check Availability
4
One-Bedroom King Suite with Roll-in Shower
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Check Availability
3
Suite with Two Queen Beds and Mobility Accessible Tub-Non-Smoking
2 Queen bed
Has window
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Phone Accessibility for People with Hearing Loss
Check Availability
6
Two Queen Bed Suite-Hearing Accessible-Non Smoking
2 Queen bed
Has window
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Phone Accessibility for People with Hearing Loss
Check Availability
3
King Suite-Hearing Accessible/Non-Smoking
1 King bed
Has window
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Phone Accessibility for People with Hearing Loss
Check Availability
4
One Bedroom Suite with 2 Queen Beds-Non-Smoking
2 Queen bed
Has window
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Phone Accessibility for People with Hearing Loss
Check Availability
4
Studio with 2 Queen Beds-Non-Smoking
2 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Check Availability
4
King Studio Suite-Non-Smoking
1 King bed
Has window
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Phone Accessibility for People with Hearing Loss
Check Availability
6
King Studio Suite-Hearing Accessible/Non-Smoking
1 King bed
Has window
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Phone Accessibility for People with Hearing Loss
Check Availability
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Guest Reviews(62)
4.3/5
Very Good
Verified Reviews- Cleanliness4.3
- Amenities4.3
- Location4.3
- Service4.3
Guest User
May 30, 2023
很好 比較滿意
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Betsy
January 16, 2024
The room is spacious and the bed is very comfortable. Breakfast the usual continental breakfast. Nothing special. I wouldn’t stay here again. The walls are paper thin and I could actually hear the guy next to me snoring through the walls! There were like 10 kids in the rooms across from me making loud noises for hours. I wanted a peaceful, quiet stay and got the opposite of that.
Kristine
January 9, 2024
The staff was very helpful and friendly. Beds are very comfortable and everything was very clean.
Amy
November 13, 2023
Loud children running around halls. Room smelled like smoke. BEDBUGS. Rough area. Was very uncomfortable. Lack of security. Furniture was worn. Mattress uncomfortable. Room not clean. Maintenance man was using a towel with his feet to clean floors — really??? Dishes were filthy.
Aleyda
November 13, 2023
When I went to check in I wasn’t greeted, the woman that checked me in was more so worried about clocking out and someone relieving her. I was told I’d have to wait because no rooms were ready. Luckily another staff member came over and confirmed there was a room ready. When we first arrived to our room it looked a bit dirty as if it wasn’t vacuumed, or wiped down,there was old food in the heater vent, like a whole cracker was in the vent sitting there. The couch had stains all over it and the blankets and sheets for the pull out couch were stained like actual food stains. When my daughter went to take a shower she noticed the brown ring around the tub before getting in. It felt as if the room was rushed to be clean.wasn’t the greatest experience. I chose this hotel because we previously stayed here and I had no complaints,but this time around it was a bit upsetting.
Terence
October 23, 2023
My wife and I had 2 queen beds. The room was nice but the beds were very uncomfortable too soft.
Robert
October 11, 2023
Hotel looks very good, room was nice, but housekeeping needs improvement. I booked two rooms. In my daughters' room she had to call to the desk to complain about the stained sheets on her bed. They should have come up and changed them instead they brought her sheets. In my room they have pumps on the wall for the usual complimentary soaps and shampoo. I get in the shower, and they were empty, there is no bar of soap in the room. Talk to the desk and someone comes up with the bottles but does not install them just leaves them on the desk. The room has a small kitchen area, I am glad I had not brought food to the room because how do you eat anything when the utensils consist of two spoons, three knives, and no forks. I found that the rooms are not very soundproof especial overhead. All that said the general condition of the physical room was very good. I would stay here again if I had to, but I would come prepared.
Yvonne P.
September 23, 2023
I liked everything but there was an active shooter on the floor above us and we were all evacuated at 7am for 3
hours by hundreds of armed police and we were terrified and traumatized. The staff was very kind and apologetic but we asked for a refund and the General Manager said she would arrange it but I haven't heard from the hotel yet
Bowden
August 18, 2023
Bathroom was small, a lot of street noise, check-in clerk pointed us to the wrong breakfast bar, so we had 4 days of not very good breakfasts, not knowing that there was apparently a better breakfast bar for Homewood Suites guests. No material explaining hotel features in the room. Bed was comfortable.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Quite Clean
- 4.3/5
Health & safety measures
- Thermometers available
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 2018
- Number of Rooms: 92
With a stay at Homewood Suites by Hilton Albany Crossgates Mall, NY in Albany, you'll be connected to a shopping center, a 5-minute walk from Crossgates Mall and a 3-minute drive from University at Albany. This hotel is 3.4 mi (5.4 km) from Colonie Center Mall and 5 mi (8.1 km) from Albany Medical Center.
Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and barbecue grills.
A complimentary breakfast is included on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
Make yourself at home in one of the 96 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your bed comes with premium bedding, and all rooms are furnished with double sofa beds. Wired and wireless internet access is complimentary, while 49-inch flat-screen televisions with digital programming provide entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and barbecue grills.
A complimentary breakfast is included on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
Make yourself at home in one of the 96 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your bed comes with premium bedding, and all rooms are furnished with double sofa beds. Wired and wireless internet access is complimentary, while 49-inch flat-screen televisions with digital programming provide entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Services & Amenities
Most popular business facilities
Indoor Swimming Pool
Fitness Room
Public ParkingFree
Basketball Court
Billiards Room
Meeting Room
24-Hour Front Desk
Wi-Fi in Public AreasFree
Indoor Swimming Pool
Fitness Room
Meeting Room
Show More