Extended Stay America Suites - Denver - Westminster

Kayla was wonderful, she got us into a clean updated room. The inn is quite simple, there was a sink and fridge but no utensils or pots and pans, they were able to provie those to us upon request quite promptly. We did have trouble sleeping due to some small children in the room above us who ran back and forth at all hours of the day and night so this was off putting....maybe put families w/small children on bottom floor in the future.

Hotel Smells funky, loose pets off leashes, amenities suck, no lobby or extra bathrooms, staff seemed annoyed when asked questions, tv channel selection are minimal and loses signal often, gym is two treadmills, and I'm sure I'm Missing more. I Highly recommend staying somewhere else if you can afford it. (Attached is a pic of the “conference room” that can be easily turned into a lobby or work space). If there’s any positive, The cleaning crew was super nice & helpful.

The breakfast should not be listed as a plus for this hotel. It was just coffee, packaged mini-muffins, and granola bars.

Staff was not friendly nor helpful. Found a live bug in the bathroom. Breakfast was muffin and energy bar and nothing else on a table by the entrance. The only positive was the location.

Horrible experience! Booked for 4 adults 1 child. The receptionist was so rude! He said his rooms have a limit of 3 people and he could check us in but would kick us out in the morning.

Annoying family in room next to us but staff was helpful with the situation, just a bit messy in the entrance

They put me next to a room with kids that were wild and loud. When I complained they said they were autistic. At 2 in the morning they were still screaming and banging the walls. I got absolutely no sleep that night. None. When I complained to the front desk I told her if it happened again that next night I was calling the cops. I meant it because the kids sounded like they need help. The older brother was watching them and he couldn’t handle them. He screamed at them at 2 in the morning. He shouldn’t have had to do the parents job. Where were they bar hopping. The second night after I made the threat and my brother also said we would call the cops they did much better. When I talked to one of the employees she rolled her eyes at me. I think she might have been the mother. Should I have had to put up with that. I don’t blame the kids but the parents need to parent. A little chihuahua swat is not going to hurt. Other than that the rooms were really clean.

If you’re going to be a late check in call to make sure they know so you can check in after 1:00am