The Westin Resort & Spa, Whistler

Hot tub saves the day when the weather is not cooperating.  The kitchen is a big asset!

Hotel was conveniently located beside the ski lifts area and near the main bars at the village. Felt the service could have been more sincere/improved thou, for example I'd be looking for the bellboy (counter is empty somehow) and obviously looking around hoping to catch someone's attention and people at the concierge (near the bellboy counter) would be standing there and can lock eyes with me but won't ask me if I need help with calling the bellboy etc., lol

Location is perfect. Only few minutes walk to the gondola. Room is clean and bed is comfortable. I really liked the fireplace!

Excellent location for ski in/ski out. The Whistler gondola entrance is only steps away from the hotel. Ski valet is very convenient as well. Highly recommended for family vacation.

Waited in line for over 35 minutes to check-in so we were already off to a bad start. There were two lines set up. One for elite members and one regular. Front desk just took whoever was in that line without checking and none of them were members. It was a chaotic check-in. I requested a quiet room preferably away from the elevators and we were put in a room with only 1 room in between. I know requests cannot be guaranteed but there was so much noise in hallway, and we could hear everything word for word from room 801 next to us which ruined our sleeps for the 5 night stay. There was a door directly between our room and the next room (I guess it could be transitioned into bedroom suite). The hotel and elevators were extremely busy and there was also construction in multiple areas of the hotel. Parking was inconvenient as the spots were tiny. The room itself was clean and location is good but overall an uncomfortable stay and negative experience throughout. At checkout, the lines were set up different again and no one knew where to line up.

This hotel is huge and spacious. The suite had all amenities including a full kitchen and kitchenettes. It even had a comfy balcony and a cozy fire place. My kids loved the queen size sofa bed and the 42 inches flat screen TV. The washroom and bath were spacious and included shampoo, conditioner and body wash and enough towels. The king bed was in a separate room for privacy and this was one of the most comfortable bed I have ever slept on. The reception area is huge and all the different levels has restaurants and there was a heated pool. The hotel is located like 5 minutes from a grocery store, which was convenient and they had valet parking for just a few extra dollars. Right up the street had tje gondola and Whistler village  centre, which we walked even though we had our own vehicle. Overall, I would stay here again and I highly recommend this accommodation. The check in and check out process was smooth and the reception was polite and kind. We were actually given a welcome card along with chocolates, cookies and ice cream pkus bottled water ☺️ PS: My 70 year old mom went to the on site spa and had her first full body massage, she loved it!