Ambassador Hotel Wichita, Autograph Collection

Nice finishings, excellent service, rooms with space to be comfortable, and excellent room service the way it used to be. My wife was very happy while I went off to work. Great job all. BTW that was the best club sandwich I think I have ever had.

We had booked a room so we could be close to the Century II where our event was being held. When we arrived to check in after a long drive (9:30pm), we were told the hotel had an "HVAC issue" that led to them shutting down a couple of floors. We were told they didn't have a room for us. No advance call, no warning. They rebooked us at another Mariott property, an Aloft, hotel which was 30 minutes away and made for transportation and parking issues. It totally changed our trip and the Aloft we were sent to was not very nice. While the hotel did find us a room and comped our room, the total lack of communication in the hours leading up to our arrival was extremely disappointing. Being told by the staff that the Aloft we were rebooked at was only "5 minutes away" when it was 30 minutes away was also misleading and disappointing. To add to it, I now am on some sort of Ambassador and Mariott marketing email lists that are pretty excessive. The entire experience could and should have been handled better by the hotel with some advance communication.

Our room was perfect! The personal was amazing! Definitely we will choose this hotel again! Everything was clean, they knew what we wanted from the beginning! Definitely worth it!

Courteous staff! Room was spectacular.....I enjoyed my short stay and next time in Wichita, it's The Ambassador for me!

Beautiful rooms that are large, clean and well stocked. Bedding is super comfortable!

Beautiful room, wonderful team. Need a car charger and it would have been perfection. Mwah!

Wi-Fi doesn’t work. They had maintenance come check it. He said they need to upgrade the entire building. No amenities. High cost restaurant. Room was large and nice, but not worth the cost.

The entire place was very clean. The staff had great customer service. The dinner was delicious. Definitely the best place I've stayed in.

Absolutely gorgeous hotel. The restaurant was amazing. I do wish the beds were more comfortable.