MainStay Suites - Wichita NE

The staff for the most part are professional , polite and nice and helpful. My dishwasher hasn’t worked since I’ve been here. I’ve had different front desk people tell me a work order has been put in . I’ve been here almost a month and it still doesn’t work. I have respiratory issues and I sleep with the help of a CPAP Machine. All manner of smoke comes through vents and through the air conditioning unit when off. And the hallway as well reeks of legal and illegal smoke fumes.

My dishwasher doesn’t work, and there is a leak in my bathroom . There is a work order for both that has yet to be addressed.

An older hotel. No real complaints other than the carpets in the hallways looked worn and dirty. The room was clean but had no coffee pot and only a single spoon. All in all good price and stay.

The only problem I’ve had is the dishwasher doesn’t work and my recliner is broken . Meaning it doesn’t come out of the reclining position. Which a nuisance. Because I’ve hit my legs more than once getting up in the middle of the night to use the restroom. I reported it and maintenance came but couldn’t fix it. Is there away I could get another chair? Also could maintenance check my dishwasher or replace it. And yes I’ve reported both problems.

The coffee package was used and gross. The lamp by the lounger did not have a light bulb. The bathtub/shower could not dispense hot water when turned full blast, only lukewarm. On the bright side the bed was wonderful, best pillow in a hotel ever!

The rooms were dirty, still pee on the toilet, food on the dishes and the room smelled like complete smoke. I asked upon request if they could fix my bed take my trash out and bring fresh towels while I was out with family for 2 days. Everytime I came back the room was untouched. I ended up getting really sick and found out that the AC UNIT held under the window contained HUUUUUUGE amount of black mold. When I told the staff they were very rude all the way through with everything I requested. I don’t expect special treatment or pamper my ass. But if I’m getting sick due to the negligence of this room. I don’t even expect compassion just do your job.

We have stayed here several times clean and affordable, with friendly knowledgeable staff.

Front staff were amazing. So helpful and so nice and so much fun. Really made it feel like a home away from home.

The staff was incredibly welcoming and friendly, making you feel at home from the start. The room was spotless, ensuring a comfortable stay. However, the entrance had a slight smoke smell, and the hallways had an unpleasant fishy odor, which could be improved for a more pleasant atmosphere.