Express Suites Riverport Inn & Suites

Front desk cookies were really nice.

Room was clean and well prepared. Guest service members were very pleasant and nice. Overall, a nice stay.

Everything about my stay was great. I interacted with two front desk personnel and the breakfast attendant, all very good at their jobs. The room was nice, and the breakfast bar was very large and good. I was there for a convention, and that space was well done as well. I encouraged the event coordinator to use this space again. I will stay again.

2 Styrofoam cups in room for coffee. No water cups. ceiling, bathroom door falling apart(back of door has raw wood and splinters all cut up on it). Towels fraying at the edges. Simply outdated worn out carpet. Iron not there, iron hanger hanging broke off the wall. Stayed three nights, only first night there was old coffee in the main lobby. Then never refilled it till we requested it the night before we left. There was a fresh batch in the next morning, so that was nice. Staff was very nice.

Just that the room provided everything promised in the online information. And its location was great for an out of town person. And staff was helpful finding a good restaurant.

I was impressed with the staff, the obvious care they had for their guests, returning to the hotel to the smell of freshly baked cookies, convenient location and great breakfast options.