Stanbrook Abbey Hotel, Worcester

This is a fantastic hotel, we go every year for the Malvern show. The whole experience is wonderful, the history of the place, the wonderful staff and amazing food. Nothing is too much trouble. The grounds and the Abbey are beautiful it’s a really lovely area.

Lovely attentive staff during meal times , Amelia and Caitlin was especially welcoming and accommodating. The overall experience of the hotel was lovely . They could do not enough for you. Would recommend this to any friends or family . Thank you

Fantastic week, hosted brilliantly by Amelia and Caitlyn Lane and Leon. Customer service is second to none and I would recommend all for promotion. They were friendly, great and would recommend a stay based on their presence. Would come again. Sam

The service we received was second to none, thank you to Amelia and Leon a massive credit to your team 👏 They were both extremely polite and attentive and very professionally carried out their duties. They improved my experience during my stay to a level that I will be returning with my family very soon

Outstanding service all week long for Amelia, Caitlin and Leon. Thank you for being patient, attentive and reactive to all of our needs. Will be recommending our colleagues for future events, and can’t thank you all enough. The whole team was incredible, so thank you all.

Great service from Ellie, Emilia Katlyn and Leon service was second to none and really looked after our group. Would recommend to anyone thinking of planning a trip here for a great meal or even better a long stay. Really good and will definitely be coming back

Everyone was kind, helpful and wanting to do all they could to make the Celebration of Life party for my father a great success. From Becca, with whom we liaised to set it all up, and Jess, who was in reception, to Clyde, who oversaw everything on the day, and Lewis on the bar later that evening, including Ellie at breakfast, the staff were delightful and charming. We were so very well looked after by everyone. Gavin welcomed me in the morning before the event and he put my mind instantly at ease, ensuring that I knew exactly who to speak to and who would be greeting our guests. The C&B staff were all also super but I am sorry not to have been able to read their name badges because they were working as I was speaking to guests and I am sorry to say I did not catch sight of their badges but their smiles were reassuring and they could not do enough to help. They were all marvellous too. My bedroom (306!) was gorgeous; the event room, St Anne’s Hall, was beautifully arranged; the way the staff made us all feel well looked after and that any request was readily accepted; the food was delicious and looked beautiful; the a**osphere was positive and uplifting. Breakfast was delicious. The bar food was super; having our drinks in the sun on the terrace after the event made us feel as if we were on holiday. It was a very special event overall and we feel that we gave our wonderful father a most wonderful and fitting celebration of life. Please thank everyone who worked on this event or during this event. They were all wonderful and every part of it , from the moment we were welcomed the day after my father died and we dropped by, unexpectedly, to see if it might be possible to have a Celebration of Life party - to the check out on Sunday after the event itself, was ‘top notch’! All staff were simply delightful and charming.

Spent pleasant couple of hours having drinks and canapes in the sun. Great music from Kit who is studying at the Birmingham School of music. Food was delicious and all the staff were very welcoming and attentive and a credit to the hotel. Will be back very soon.