Platinum Palace Boutique Hotel & Spa
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Wroclaw

Platinum Palace Boutique Hotel & Spa

Health Protected
Powstańców Śląskich 204, Wroclaw, 53-140, Poland
Show on Map
With a stay at Platinum Palace Boutique Hotel & SPA in Wroclaw (Krzyki), you'll be steps from Southern Park and a 4-minute drive from Old Jewish Cemetery. This luxury hotel is 1.9 mi (3 km) from Wroclaw Aquapark and 1.9 mi (3.1 km) from Lake Morskie Oko.Show More
We Price Match
hotel overview picture
4.3/5Very Good·Cleanliness: 4.3
All 21 Reviews
Amenities
Indoor Swimming PoolOutdoor Swimming PoolSaunaSpaMassage RoomFitness RoomPrivate ParkingCar Charging FacilitiesAirport Pick-up ServiceAirport Shuttle Service
All Amenities
Surroundings
Airport: Wrocław–Copernicus Airport
(12.8km)
Train: Wroclaw Glowny Station
(3.9km)
Landmarks: Park Południowy Park Poludniowy
(303m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Apartment

Apartment

1 King bed or 2 Single bed
Has window
Non-smoking
Daily Housekeeping
Toothpaste
24-Hour Hot Water
Room Details
Check Availability
King Apartment
4

King Apartment

1 King bed
Has window
Non-smoking
Daily Housekeeping
Toothpaste
24-Hour Hot Water
Room Details
Check Availability
Standard Twin Room
4

Standard Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Minibar
Private Toilet
Room Details
Check Availability
Deluxe King Room
19

Deluxe King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Standard King Room
19

Standard King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
Check Availability
Comfort One-Bedroom Apartment
11

Comfort One-Bedroom Apartment

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Hide Room Types

Guest Reviews(21)

4.3/5
Very Good
Verified Reviews
  • Cleanliness4.3
  • Amenities4.3
  • Location4.3
  • Service4.3
김판다
March 22, 2022
It's an old building, but the interior isn't like that at all. It feels like you're sleeping in a museum with an old history. However, the facilities are state-of-the-art.
Original TextTranslation provided by Google
nam gyu
August 30, 2021
The hotel is clean, the service is comfortable, very satisfied, like automatic doors, hotel facilities are very good, recommended
Original TextTranslation provided by Google
Lin
August 28, 2022
goooooooooood
Translate
Guest User
September 2, 2023
Dear Mr. Zbaski, I hope this letter finds you well. I am writing to express my deep disappointment and frustration regarding a recent experience I had at the Platinum Palace Boutique Hotel on August 17, 2023. As a long-standing and loyal patron of your establishment for over five and a half years, I feel compelled to address the unfortunate incident that transpired during my visit. My journey with Platinum Hotel began in earnest when I hosted my wedding event at your venue on June 14, 2018. Since that memorable day, both my family and I have consistently chosen Platinum Hotel as our preferred destination for our periodic trips to Wrocław, averaging three visits per year. We have consistently indulged in your esteemed spa services and savored exquisite meals at your restaurant, contributing substantially to the hotel’s revenue. Last December, I received a thoughtful gift voucher from a family member in Wrocław, specifically for spa services at Platinum Hotel. Given our regular patronage, my wife and I naturally decided to utilize the voucher during our visit in August. On the appointed day, we eagerly handed over the vouchers to the spa representatives after enjoying a rejuvenating spa experience. Subsequently, we relished a sumptuous meal at your restaurant. However, to my utter astonishment, our experience took a disappointing turn during checkout. We were informed that the vouchers were no longer valid as they had supposedly expired at the end of June, which was merely seven weeks prior. It was disheartening to learn about this expiration date as it had not been conveyed to us when the vouchers were presented. We were further dismayed when the hotel staff conveyed their inability to honor the value of the vouchers. This treatment was not only unfair but also fell far short of the standards one would expect from a prestigious 5-star hotel. The refusal to recognize the purpose of a gift and the insistence on monetary gain over customer satisfaction left me deeply dissatisfied. I believe that manipulating the expiration date on non-refundable gift vouchers is a practice that prioritizes profit over providing genuine hospitality and customer service. I implored the staff for reconsideration, but regrettably, my pleas were met with indifference. This lack of understanding and empathy towards a loyal customer who had effectively paid for services not rendered is both disappointing and unacceptable. After having consistently invested a significant amount of money in your services, products, and dining experiences over the years, I have reluctantly arrived at the conclusion that Platinum Palace Hotel no longer deserves my patronage, nor that of my family members. I believe that other establishments, such as Topacz Hotel and Spa Services, will treat their clients with the respect, fairness, and customer-centric approach that I had previously associated with Platinum Palace Hotel. Sincerely,
Georg
August 26, 2023
Excellent stay.
GURSHARON
January 28, 2022
The staff was cold I would definitely not call them rude but they were far from friendly. If your an international travel expecting their to be usb outlets, there are none. Reception does not have any converters. We had two rooms mine were missing all the towels which may have been a mishap because we asked for rooms next to each other and they had to change our rooms to accommodate. They mistakenly had a charge for breakfast under one our rooms but took it off after taking time to check to confirm we did not actually go. Personally I would book something else if I had to choose again. They do have a lovely spa with sauna and jacuzzi. A lounge room with billiards.
Verified traveler
December 1, 2021
For starters we got a lower standard room than booked. After reporting the issue at reception we were given the correct room though no apologies for the mistake were offered. I found it a bit rude. Room would have been amazing (especially the park view) if not few issues which you wouldn't expect at 5* hotel. Missing bathrobe (was brought to the room very quickly though), not working lights in the room as well as bathroom (which was reported but no one got back to us on that), heating system was so loud we had to switch it off at night as we couldn't sleep. On a positive note waitress at the restaurant was extremly professional and very attentive. 5* service! Also great food and good selection of wine.
Verified traveler
March 20, 2023
it was very good
Guest User
July 13, 2021
Out from the city center, you can relax in the park just behind the hotel or in the spa. The restaurant is excellent, the menu is not big but the quality is very high. Excellent staff. Nice and quite.

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 00:00–12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeContinental
StyleBuffet
AgeFee
Children 17 years old and under
PLN 40.00 (approx. $10.03) per person
Adult
PLN 80.00 (approx. $20.06) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Show More

Health Protected

Quite Clean
  • 4.3/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Opened: 2010
  • Number of Rooms: 46
With a stay at Platinum Palace Boutique Hotel & SPA in Wroclaw (Krzyki), you'll be steps from Southern Park and a 4-minute drive from Old Jewish Cemetery. This luxury hotel is 1.9 mi (3 km) from Wroclaw Aquapark and 1.9 mi (3.1 km) from Lake Morskie Oko.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a spa tub, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Wroclaw? This hotel has 409 square feet (38 square meters) of space consisting of conference space and 3 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Make yourself at home in one of the 46 individually decorated guestrooms, featuring refrigerators and minibars. Wired and wireless internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Bathrooms have rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Services & Amenities

Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
Show More

Frequently Asked Questions

How much does it cost to stay at Platinum Palace Boutique Hotel & Spa?

Prices at Platinum Palace Boutique Hotel & Spa are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Platinum Palace Boutique Hotel & Spa?

The closest airport is Wrocław–Copernicus Airport. It is 12.81km from the hotel and approximately a 28minutes journey by taxi.

What are the check-in and check-out times at Platinum Palace Boutique Hotel & Spa?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Platinum Palace Boutique Hotel & Spa provide airport transfer services?

Yes, Platinum Palace Boutique Hotel & Spa provides airport transfer services.

What amenities and services does Platinum Palace Boutique Hotel & Spa have?

Platinum Palace Boutique Hotel & Spa has the following amenities and services: Pets allowed (additional fee), Indoor Swimming Pool, Outdoor Swimming Pool.

Does Platinum Palace Boutique Hotel & Spa have a swimming pool?

Yes, Platinum Palace Boutique Hotel & Spa has a pool. Pool type: Indoor Swimming Pool, Outdoor Swimming Pool.

Does Platinum Palace Boutique Hotel & Spa have fitness amenities?

Yes, Platinum Palace Boutique Hotel & Spa has fitness amenities.

Does Platinum Palace Boutique Hotel & Spa provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Platinum Palace Boutique Hotel & Spa have non-smoking rooms?

Yes, Platinum Palace Boutique Hotel & Spa has non-smoking rooms. Please view the hotel listing for details.

Does Platinum Palace Boutique Hotel & Spa provide breakfast?

Yes, Platinum Palace Boutique Hotel & Spa provides breakfast.

About This Property

Nearest AirportWrocław–Copernicus Airport
Distance to Airport12.81KM
Nearest Train StationWroclaw Glowny Station
Distance to Train Station3.88KM
Average Price FromUSD129
Hotel Star Rating5