Atour Hotel Hongshan Square, Chuhe Han Street, Wuhan

Atour Hotel Hongshan Square, Chuhe Han Street, Wuhan Reviews

Atour Hotel Hongshan Square, Chuhe Han Street, Wuhan

Building 1, Lijiang Longcheng, No.22 Tiyuyu Road, Wuchang District, Wuhan, Hubei, ChinaView Hotel Details
Atour Hotel Hongshan Square, Chuhe Han Street, Wuhan
Atour Hotel Hongshan Square, Chuhe Han Street, WuhanAtour Hotel Hongshan Square, Chuhe Han Street, WuhanAtour Hotel Hongshan Square, Chuhe Han Street, Wuhan
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Guest Reviews of Atour Hotel Hongshan Square, Chuhe Han Street, Wuhan

9.7/10
Excellent
1414 review
Verified reviews
Location9.6
Amenities9.6
Service9.6
Cleanliness9.7
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All reviews(1414)
Positive reviews(1402)
Reviews with photos/video(164)
Easy to get around(167)
Delicious breakfast(164)
Friendly front desk staff(130)
Close to metro(101)
Large rooms(72)
Perfect for business trips(50)
Loved the view(41)
Awesome gym(14)
Negative reviews(12)
M447900****
Executive 2-bed Room
Stayed in Aug 2025
Couple
14 review
10/10
Outstanding
Posted on Sep 11, 2025
The facilities, ambiance, cleanliness, and service were all excellent. We were also given a complimentary room upgrade. The location is very convenient for getting around and is quite close to shopping malls. Free underground parking is available.
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Response from Property: 感謝您對亞朵的支持與厚愛,茫茫人海就偏偏與您相遇,不得不説這是一種緣分,所以緣分這東西可遇不可求。遇見了就是一生,感謝您成為朵粉,亞朵酒店。始於酒店。不止於酒店,不忘初心,方得始終!朵朵遍地開,希望有您路過的城市都有一家亞朵,能讓您有個温暖港灣~
M303314****
Guestroom (Double Bed)
Stayed in Jul 2025
Couple
1 review
10/10
Outstanding
Posted on Aug 30, 2025
Even though we arrived quite late, the front desk service was excellent. The room was very spacious and equipped with smart features. The view from the window was also lovely. Transportation was very convenient, and it was pleasantly quiet at night. I would definitely stay here again if I get the chance. Highly recommended!
Original textTranslated by Google
Response from Property: 感謝客官的評價,流水不因時而阻,真心不因遠而疏;人生本是一段路,有緣才能有相遇,朵兒開心與您能同行一段路,並持續等待着與您的每次相遇,為您旅途增添温馨以及舒適!亞朵,總有不期而遇的温暖!
Zuiaiyixin
Executive Queen Room
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 24, 2025
Absolutely a five-star rating! From the ambiance and cleanliness to the service, everything was superb. The location is incredibly convenient, just a two- or three-minute walk from the metro station, making it super easy to get anywhere. The service, in particular, was outstanding – truly fantastic!
Original textTranslated by Google
Response from Property: 朵兒感謝您的入住,朵兒用心服務每一位客人,我們想給客人帶到的是最好的體驗,是來自朋友的體貼和關照,讓您即使在一個陌生的城市也不會感到孤獨。感謝您的支持,讓朵兒也很感動。祝您生活愉快!就讓我們再來一次美麗的邂逅吧,我們不見不散~!
Jiemo
Executive Queen Room
Stayed in Jul 2025
Traveling with friends
52 review
8.0/10
Very Good
Posted on Aug 13, 2025
Came to Wuhan with friends and the kids. We visited the Yellow Crane Tower and the Yangtze River Bridge, both of which were incredibly crowded. Our accommodation was decent, and the location was very convenient for getting around. We hope to visit again in the future!
Original textTranslated by Google
Response from Property: 尊敬的客官您好!感謝您抽出寶貴時間與我們分享您的入住體驗,此次入住未能達到您的滿分期望值我們深表歉意,我們非常重視每一位賓客入住感受,也在努力創造美好的用户體驗,做好細節服務和設施足夠細節。希望您下次入住有一個心中完美的體驗,也希望每一位客人回到亞朵這個第二家庭倍感温馨與滿滿的的安全感。再次感謝您對我們的支持,希望能有機會繼續為您提供服務,祝您工作順利!
M515574****
Executive Queen Room
Stayed in Jul 2025
Family
4 review
10/10
Outstanding
Posted on Aug 8, 2025
I brought my daughter to Wuhan for a competition. The night before her exam, she suddenly developed a high fever, her face flushed crimson, and she clutched my hand, whimpering, 'Mommy, I'm scared.' My voice trembling, I called the front desk to ask for the nearest hospital. Xiao Shan, who was on duty, immediately reassured me, 'Don't panic, sis. I'll send up a cooling patch first, and then ask 'Big Sister' to brew some ginger tea for you!' In no time, Xiao Shan and Big Sister arrived with a first-aid kit and the ginger tea. They skillfully applied the cooling patch to my daughter and rubbed her palms, murmuring, 'Don't be afraid, dear. Auntie's child also took exams, and a fever just means your body is fighting!' To my great surprise, they had also prepared some coarse grain porridge, explaining, 'The porridge is cooked thin, perfect for someone with a fever.' The ceramic spoon clinked against the bowl, and the warmth brought tears to my eyes. Xiao Shan, worried we might need something in the middle of the night, even left many items from the first-aid kit for us to use. The next morning, as we were leaving the hotel, Xiao Shan had already finished his shift. His colleague surprised us by giving my daughter some snacks, saying they knew about our situation and were concerned she might not have an appetite for breakfast. 'These are to settle her stomach and calm her nerves. She'll surely perform exceptionally after eating them!' My daughter ultimately entered the exam hall with the cooling patch still on, but I was weeping uncontrollably at the entrance. Not because of nerves, but because these strangers had turned mere 'help' into a profound and genuine bond. I'll never forget the reliability and heartfelt care of this Atour hotel in Wuhan. From now on, whenever I travel, I'll always choose Atour.
Original textTranslated by Google
Response from Property: 親愛的,打開電腦就看見您的點評,朵兒心裏真的是感動,因為理解,因為鼓勵,因為支持,我想我們會越來越好的,在亞朵,當您走進大廳的那一刻開始,一抹微笑,一杯熱茶,一聲問候,似乎已經表達了亞朵人的熱情與貼心了,滿意衹是我們的起點,驚喜與感動才是我們一直要尋找的方向,追夢的路上,因為有您,亞朵的明天還將會更好,太多的感謝,似乎此刻已經用言語無法表達了,千言萬語匯成一句話吧!亞朵之約,不見不散哦!!
229910****
Guestroom - City-View (Double Bed)
Stayed in Jul 2025
Business traveler
3 review
10/10
Outstanding
Posted on Aug 7, 2025
The 270° room view was amazing, and the service was incredibly thoughtful. I accidentally left some clothes in the room, and the staff promptly reached out to me – truly excellent!
Original textTranslated by Google
Response from Property: 感謝您對亞朵的支持與厚愛,茫茫人海就偏偏與您相遇,不得不説這是一種緣分,所以緣分這東西可遇不可求。遇見了就是一生,感謝您成為朵粉,亞朵酒店。始於酒店。不止於酒店,不忘初心,方得始終!朵朵遍地開,希望有您路過的城市都有一家亞朵,能讓您有個温暖港灣~
232162****
Superior Queen Room
Stayed in Jun 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Jul 20, 2025
I booked this hotel for a concert at Hongshan Gymnasium. The location is incredibly convenient – just a 3-minute walk from the subway exit, and even closer to the venue's North Entrance. The hotel is very new and clean, and the staff provided excellent service. Many thoughtful details were well-executed. As a gold member, I even got a room upgrade, and the view was fantastic.
Original textTranslated by Google
Response from Property: 感謝客官的評價,流水不因時而阻,真心不因遠而疏;人生本是一段路,有緣才能有相遇,朵兒開心與您能同行一段路,並持續等待着與您的每次相遇,為您旅途增添温馨以及舒適!亞朵,總有不期而遇的温暖!
M576779****
Executive 2-bed Room
Stayed in Jun 2025
Family
3 review
10/10
Outstanding
Posted on Jul 15, 2025
The room was clean and tidy, featuring bright floor-to-ceiling windows with a great view of Wuhan city. The breakfast spread was extensive and delicious, and late-night congee was also available. The facilities were excellent; the gym was impressive, and laundry services were complimentary.
Original textTranslated by Google
Response from Property: 感謝您給予酒店關注以及您對我們的信任、肯定與支持。酒店一直秉承服務至上的理念為每一位入住客人提供貼心而細緻的服務,力求為更多的客人提供尊貴不凡的入住體驗,我們將會不斷努力,努力為客人提供更完善、更人性化的服務。希望能一如既往的為您提供温馨、舒適的入住環境!祝您生活愉快!
M491904****
Executive 2-bed Room
Stayed in Jun 2025
Family
2 review
10/10
Outstanding
Posted on Jul 9, 2025
This is a lovely hotel, spotlessly clean and with peaceful surroundings. Its proximity to the subway station makes it incredibly convenient for getting around. The service, in particular, was exceptional. When my child developed a fever late at night and we returned from the hospital, I tentatively asked the front desk if they might have any porridge available. To our astonishment, they not only brought porridge but an entire tray brimming with food and drinks. We were truly moved by their thoughtfulness and generosity. Cannot recommend this hotel enough!
Original textTranslated by Google
Response from Property: 感謝客官的評價,流水不因時而阻,真心不因遠而疏;人生本是一段路,有緣才能有相遇,朵兒開心與您能同行一段路,並持續等待着與您的每次相遇,為您旅途增添温馨以及舒適!亞朵,總有不期而遇的温暖!
M447863****
Executive 2-bed Room
Stayed in May 2025
Family
4 review
10/10
Outstanding
Posted on Jun 22, 2025
The hotel was spotlessly clean and the rooms were quite spacious. It's very close to the subway station, making transportation super convenient. While the breakfast didn't offer a huge variety, it was notably clean, and their soy milk, in particular, was incredibly rich and smooth. Overall, I had a fantastic experience at Atour this time, and I'll definitely make it my top choice in other cities as well.
Original textTranslated by Google
Response from Property: 雖然愛是無聲的,但朵兒更希望看到您多多的誇獎哦,感謝您的五分好評,嘻嘻~朵兒一定會繼續努力的。在亞朵滿意衹是起點,驚喜和感動才是目標。酒店配備洗衣服和健身房,還有精美豐富早餐,期待您的下次入住噢!
Peipeiya2333
Superior Queen Room
Stayed in May 2025
Couple
4 review
10/10
Outstanding
Posted on Jun 13, 2025
It was so comfortable, I honestly didn't want to check out! To all my sisters planning a trip to Wuhan, don't hesitate to book this hotel! 📍Transportation is incredibly convenient; the subway station is right outside the door! It seriously couldn't be easier. The butler service was so thoughtful and attentive, they met almost all our requests – what a delightful surprise! 🏠The hotel is located on a high floor with huge floor-to-ceiling windows! At night, you can enjoy panoramic views of the entire Wuhan cityscape, creating a truly wonderful ambiance! The entire room is smart and tech-filled, and the drinks in the mini-fridge are complimentary! Our stay was absolutely fantastic! The hotel's thoughtful service also included a very generous afternoon tea, fresh fruit 🍉, and a rich breakfast spread. I'll definitely choose Atour again on my next visit!
Original textTranslated by Google
Response from Property: 感謝您對亞朵的支持與厚愛,茫茫人海就偏偏與您相遇,不得不説這是一種緣分,所以緣分這東西可遇不可求。遇見了就是一生,感謝您成為朵粉,亞朵酒店。始於酒店。不止於酒店,不忘初心,方得始終!朵朵遍地開,希望有您路過的城市都有一家亞朵,能讓您有個温暖港灣~
M55806****
Executive 2-bed Room
Stayed in May 2025
Family
4 review
10/10
Outstanding
Posted on Jun 12, 2025
During my trip to Wuhan, I stayed at Atour Hotel and was really happy with the room. The front desk staff provided excellent service, the lobby was very bright and inviting, and the breakfast was delicious too!
Original textTranslated by Google
Response from Property: 感謝客官的評價,流水不因時而阻,真心不因遠而疏;人生本是一段路,有緣才能有相遇,朵兒開心與您能同行一段路,並持續等待着與您的每次相遇,為您旅途增添温馨以及舒適!亞朵,總有不期而遇的温暖!
M604878****
Executive Queen Room
Stayed in May 2025
Couple
5 review
9.0/10
Great
Posted on Jun 10, 2025
I've always been a fan of Atour, but due to factors like subway distance and pricing, I usually ended up staying with HUAZHU Group hotels instead. This time, I found a suitable Atour and decided to give it a try, but I ended up being somewhat disappointed. The standard wasn't as high as I expected; it didn't feel any more upscale than a Quanji Hotel. However, I don't consider this a flaw of this particular property. The real drawback was the ineffective air conditioning. On the first day of our stay, before a heavy downpour, it was incredibly muggy, and the AC simply couldn't bring the temperature down. The room consistently stayed at 28 degrees Celsius. However, the hotel's service was quite good. They offered to move us to another room (though we weren't sure if changing rooms would help with central AC, and packing up our things felt like too much of a bother, so we declined). Later, they also brought us a fan and helped adjust the AC vents downwards. Despite these efforts, the air conditioning's cooling effect remained mediocre. The view was great, with floor-to-ceiling windows, which is a definite upgrade from most HUAZHU Group hotels. Enjoying takeout by the window on the morning of the downpour was a truly delightful experience. Also, the washing machines and dryers weren't app-connected, which I found quite inconvenient. Thankfully, we could write a note and have the staff take care of our laundry. One other minor drawback was that there was only one chair in the room, making it impossible for two people to eat together comfortably. We ended up dragging the sofa over to the table.
Original textTranslated by Google
Response from Property: 親愛的朵友您好:我們對此次入住未能給您帶來舒適的入住體驗深表歉意。首先感謝您對我們服務的肯定,關於空調製冷問題我們已經排查原因,由於當天白天武漢温度很高,房間剛好是面向西邊,房間温度會很高,晚上的時候下起了暴雨,房間會很悶熱,我們空調的測温面板是在衞生間們的傍邊,房間的冷氣流動較慢,測温面板的響應會稍慢,對此我們深表歉意,非常感謝您提出洗衣機、烘乾機無法互聯到電視的問題,我們已經向上反饋,關於您反饋房間衹有一個椅子,由於房間的標準配置衹有一把椅子和一個桌子,如您需要多的椅子,可直接聯繫我們噢,可給您配備我們其它樣式的椅子,希望您可以再給我們一次機會,讓我們再一次深深的打動您,也很感謝您對我們提出的意見,入住期間有任何您可以隨時致電前台,前台夥伴會幫助您,祝您生活愉快,工作順利~
San007
Executive 2-bed Room
Stayed in Sep 2025
Family
8 review
10/10
Outstanding
Posted on Oct 8, 2025
Good location near subway
6/7
Response from Property: 感謝客官的評價,流水不因時而阻,真心不因遠而疏;人生本是一段路,有緣才能有相遇,朵兒開心與您能同行一段路,並持續等待着與您的每次相遇,為您旅途增添温馨以及舒適!亞朵,總有不期而遇的温暖!
Guest User
Superior Queen Room
Stayed in Jun 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jul 13, 2025
Absolutely fantastic! Seriously, you guys are amazing! 😂😂😂🤣😂🤣😍😉😌😛😋🙃😉😛😉😉
Original textTranslated by Google
Response from Property: 感謝客官的評價,流水不因時而阻,真心不因遠而疏;人生本是一段路,有緣才能有相遇,朵兒開心與您能同行一段路,並持續等待着與您的每次相遇,為您旅途增添温馨以及舒適!亞朵,總有不期而遇的温暖!