Metropolo Jinjiang Hotels

Metropolo Jinjiang Hotels Reviews

Metropolo Jinjiang Hotels

No. 39, Guanggu ONE, No. 229, Intersection of Guanggu Avenue and Xiongchu Avenue, Donghu High-tech Development Zone, Hongshan District, Wuhan, Hubei, ChinaView hotel details
Metropolo Jinjiang Hotels
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Guest Reviews of Metropolo Jinjiang Hotels

9.3/10
Very Good
1615 reviews
Verified reviews
Location9.3
Amenities9.3
Service9.4
Cleanliness9.3
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All reviews(1615)
Positive reviews(1570)
Reviews with photos/video(213)
Classy environment(129)
Delicious breakfast(117)
Friendly front desk staff(93)
Easy to get around(79)
Many amenities(58)
Perfect for business trips(41)
Stayed multiple times(19)
Close to metro(8)
Negative reviews(45)
Guest User
Boutique Queen Room
Stayed in Mar 2026
Business traveler
6 reviews
10/10
Outstanding
Posted on May 9, 2026
The room is well-equipped, and the hygiene conditions are excellent. It offers great value for money, making it a top choice for business trips. The hotel is conveniently located near Line 11, providing easy access to the city center.
Original textTranslated by Google
Response from Property: 【Late Check-out 2 PM】【Complimentary Lobby Lounge】Dear Friend, Thank you so much for your five-star review! Your affirmation is our greatest encouragement. Jinjiang Metropolo Hotel Wuhan Huazhong University of Science and Technology Optics Valley Innovation Street Branch is always committed to creating a comfortable and thoughtful stay experience for every guest. The hotel is located in the core area of ​​Optics Valley Innovation Street, right next to a BRT bus stop, and 500 meters from Exit C of Guanshan Avenue Station on Line 11. Whether for business travel or leisure, the hotel can meet your needs. We look forward to your next visit and wish you a pleasant journey!
Guest User
Boutique Queen Room
Stayed in May 2026
Business traveler
2 reviews
10/10
Outstanding
Posted on Jun 13, 2026
For a hotel of this size, a standard room for under 200 yuan is excellent value for money. They even helped me check in in the morning. The front desk staff was very attentive, and the hotel environment is lovely. The beds and other facilities are quite high-end, and the staff also kindly helped me arrange luggage storage.
Original textTranslated by Google
Response from Property: 【免費升級房型】【延時14點退房】尊敬的客人,您好!非常感謝您抽出寶貴時間對錦江都城武漢華科大光谷創業街店的點評。酒店位於光谷,門口即是BRT快速公交光谷大道站,出門右轉直走500米左右就是地鐵11號線關山大道C出口,酒店五十米處即可上高架,步行20分鐘可達光谷步行街和意大利風情街,美食雲集,出行方便。我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸為您提供最優質的服務,非常歡迎您無論商務出行或是旅行再次選擇我們哦!
Ganyechunzi
Boutique Queen Room
Stayed in Apr 2026
Couple
3 reviews
8.5/10
Very good
Posted on Jun 7, 2026
I was pretty satisfied overall until I saw cigarette butts by the elevator on my last day when checking out. That instantly soured my mood. I'll give an average rating. It's a shame, but I probably won't be back since my partner and I broke up.
Original textTranslated by Google
Response from Property: [Free Parking] [Charging Station Across the Street] Dear Guest: Thank you so much for choosing to stay at our hotel and sharing your experience! We are delighted to learn that you were satisfied with the facilities, cleanliness, and environment. However, we sincerely apologize that the situation at the elevator area during check-out may have affected your experience. We will promptly investigate and optimize the elevator area to make public spaces more comfortable and welcoming. Finally, we wish you a peaceful and joyful life!
Guest User
Boutique Queen Room
Stayed in Dec 2025
Business traveler
12 reviews
1.7/10
Posted on Feb 20, 2026
Absolutely awful! The towels had brown stains, the air conditioning didn't work and stayed cold all night. I had to fold the duvet in half and wear a hat just to get some sleep. Plus, it's right next to a highway, so the windows offered zero soundproofing. It was cold, noisy, and the worst hotel I've ever stayed in!
Original textTranslated by Google
Response from Property: 您好!非常抱歉給您帶來了如此糟糕的入住體驗,您的反饋讓我們深感愧疚。針對您提到的問題,我們已立即展開全面排查,並承諾從以下方面改進:關於衞生問題:毛巾出現褐色印記屬於嚴重操作疏漏,我們已對客房清潔團隊進行全員培訓,嚴格執行“一客一換”及質檢流程,後續將加強抽查頻次,確保衞生標準。空調與保暖問題:已聯繫專業人員檢修所有客房空調系統,同時調整夜間温度監控機制,確保室温恆定舒適。您下次遇到問題,可直接聯繫酒店前台或值班經理,我們第一時間幫您處理。您的批評是我們改進的動力,希望能有機會彌補過失。再次為我們的不足致歉,期待能重新贏得您的信任!
Guest User
Boutique Queen Room
Stayed in May 2025
Business traveler
1 reviews
10/10
Outstanding
Posted on Jun 5, 2025
It is an awesome some room layout with fully redundant facilities. Please don’t miss this hotel when you move and go for business and visit plan. The price is in comparable with the quality of the hotel. The price very reasonable and quality and everything is astonishing.
Response from Property: 敬愛的錦友,感謝您細心又暖心的點評,您所有的讚譽都是小錦進步的動力;我們為您提供高品質的客房產品設施,細緻温馨的服務就是讓您感受的家的温暖,來到都城,就像回到家一樣。希望有您一直的陪伴,會越來越好,每次入住都會給您帶來不一樣的感受,小錦期待與您相遇下次!
Guest User
Boutique Queen Room
Stayed in Feb 2025
Couple
9 reviews
4.0/10
Posted on Apr 13, 2025
The staff was rude and the room was super dirty compared to the rooms reserved to chinese tourist.
Response from Property: First of all, we sincerely apologize that your stay did not provide you with a perfect experience. We understand the importance of cleanliness to the overall accommodation experience. We take your feedback and suggestions very seriously and have already forwarded them to the relevant department heads. We will strengthen staff cleaning process training and post-stay inspection and supervision to ensure that such issues do not recur. Regarding the service issues you mentioned, we will arrange training for our staff to improve their service level and enhance our professionalism and service quality. At the same time, the hotel will implement targeted improvements, strengthening staff service skills training to strive to provide guests with a better experience in the future, paying close attention to the cleanliness of guest rooms and striving to do even better in every detail. If you have the opportunity to stay here again, we hope you will visit our hotel once more. Please give us another chance to apologize and we look forward to your next visit.
Guest User
Boutique 2-bed Room
Stayed in Feb 2025
Solo traveler
2 reviews
8.0/10
Very good
Posted on Mar 11, 2025
Things I liked: The location is great, with a vibrant food street right in front of the building offering plenty of dining options at night. Things I didn’t like: The central air conditioning was set to heating mode for all rooms, and at 26°C, it felt too warm with no option to adjust it. Additionally, while the bed appeared clean, there was a strong cigarette smell embedded in the furniture. I’m quite sensitive to scents, and it was difficult for me to overlook.
Response from Property: Dear guests, hello! Thank you for choosing our Jinjiang Metropolo Hotel. We are honored to serve you. First of all, we are deeply sorry that you did not have a perfect experience during your stay. We attach great importance to your feedback. Regarding the air-conditioning problem you mentioned, because the central air-conditioning in our hotel is switched according to the season, the air-conditioning system is currently in a unified heating mode and cannot be cooled independently. We are very sorry for this. It is recommended that you open the window for ventilation and turn off the air-conditioning, or contact the front desk to send you a small fan. Secondly, you mentioned that there is a smoke problem in the room. We will immediately arrange to clean and disinfect the room and replace the air cleaner. At the same time, we will also check the ventilation system in the room to ensure its normal operation. If you come next time, please give us a chance to apologize. If you have any questions during your stay, you can contact the front desk as soon as possible to help you deal with it. I wish you a happy life
Guest User
Boutique 2-bed Room
Stayed in Jun 2024
Business traveler
17 reviews
10/10
Outstanding
Posted on Jul 29, 2024
I booked this hotel for company business trip and it's good.
Response from Property: 非常感謝您對小錦的支持和各方面的認可, 我們所做的一切都衹為每一位家人帶來不一樣的度假體驗, 看到您的滿意和肯定, 小錦真的是非常的感動,小錦會繼續努力時刻準備着您隨時回來。
Suyan7
Boutique Queen Room
Stayed in Apr 2025
Family
5 reviews
10/10
Outstanding
Posted on May 5, 2025
Quiet and comfortable, good service attitude, variety of hotel meals, Sanitation: clean and tidy Environment: good surrounding environment, close to the subway station, there are many green plants downstairs, it's a good mood to live in, there is fragrance at the entrance of the hotel, which makes people feel happy
Original textTranslated by Google
Response from Property: Dear, thank you very much for choosing Jinjiang Metropolo (Wuhan Huake University Optical Valley Entrepreneurship Street). Seeing your evaluation, Xiaojin is extremely happy because our work has been recognized and affirmed by you. We have been working hard to make you laugh every time, for your every word of affirmation and praise, looking forward to your next visit, and also looking forward to your five-star praise! ! I wish you happiness every day
Guest User
Boutique Queen Room
Stayed in Apr 2025
Solo traveler
1 reviews
10/10
Outstanding
Posted on May 4, 2025
The front desk service is very enthusiastic, the hotel room is very cost-effective, and it is not far from the subway station. It is recommended to stay
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing Jinjiang Metropolo (Wuhan Huake University Optical Valley Chuangye Street Branch). I'm Xiaojin, a customer service representative at Jinjiang Metropolo. Your five-star rating is truly a blessing in this vast sea of ​​people, just like life itself, a series of wonderful encounters, all made by fate. I hope to spend time with you on your future journeys, watching flowers bloom and fall, and gazing at the dazzling starry sky.
Eunoia
Boutique Queen Room
Stayed in Mar 2025
Business traveler
2 reviews
10/10
Outstanding
Posted on Apr 30, 2025
The front desk service is warm and efficient, the staff is friendly, the room facilities are complete, the bedding is comfortable, the location is excellent, and the breakfast variety is rich!
Original textTranslated by Google
Response from Property: Dear, thank you very much for choosing Jinjiang Metropolo (Wuhan Huake University Optical Valley Entrepreneurship Street). Seeing your evaluation, Xiaojin is extremely happy because our work has been recognized and affirmed by you. We have been working hard to make you laugh every time, for your every word of affirmation and praise, looking forward to your next visit, and also looking forward to your five-star praise! ! I wish you happiness every day
Anonymous User
Superior King Room
Stayed in Mar 2025
Solo traveler
5 reviews
4.2/10
Posted on Apr 5, 2025
The soundproofing in the room is extremely poor. You can hear anyone passing by. You can hear the voices and conversations outside the door clearly. I don't know if all Jinjiang hotels are like this or what, why is the soundproofing so poor? I couldn't sleep at all. I took a photo of the door, and it was obvious that there was a gap when the door was closed, and it was definitely not soundproof. The hygiene was also average. After I wiped the toilet lid with a tissue, there was obvious dust on the tissue.
Original textTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing to stay in our hotel and taking the time to give us your valuable feedback. We are deeply sorry for the soundproofing and hygiene problems you encountered during your stay. This is indeed not up to the service standards of the Jinjiang brand. We have conveyed your opinions to the management team for rectification as soon as possible. Regarding the soundproofing problem you mentioned: We have arranged for the engineering department to conduct a comprehensive inspection of the door sealing (including the installation of soundproof strips and other measures), and plan to gradually upgrade the floor silent plan to ensure that subsequent guests can enjoy a quiet rest environment. For hygiene omissions, we have retrained and strictly inspected the cleaning process to avoid similar situations from happening again. Your supervision is the driving force for our progress, and we look forward to the opportunity to provide you with better services.
Guest User
Boutique Queen Room
Stayed in Mar 2025
Family
84 reviews
7.2/10
Posted on Apr 11, 2025
This hotel is under the Jinjiang Group. It can be seen that the design and hard decoration at that time were still very good. The murals and artistic decorations in the hotel corridors and halls are unique, but there must be big problems with the management of this hotel. From the attitude of a male waiter at the front desk to the hotel hygiene, there are big loopholes everywhere. The hotel carpet was originally intended to improve the style and grade, but if there is no ability to maintain it, it is better to replace it with flooring or tiles, at least it is easy to keep clean. The hotel's hygiene is also problematic. Many places in the room show that this is not the quality that a professional team should have. The scale on the hardware can be easily cleaned with professional scale removers or hardware cleaners, but it has not been done. There are obvious large patches of dirt on the carpets both in the room and in the corridors. The restaurant waiter's work clothes are worn and have obvious holes. It is incredible. Is this for reminiscing about the past or something? I looked at the comments. Two years ago, guests reported these soft service problems, but it is still the same now. So, this should be because there is a problem with the entire management system. It's a pity for the hardware. Even if it is replaced now, it is still very good. It's all human problems.
Original textTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing to stay at Jinjiang Hotel and taking the time to leave detailed feedback. Your recognition of the hotel's art design is an encouragement to us, and the management problems you pointed out are the direction we urgently need to improve. We are deeply sorry for this. Regarding the service attitude, sanitation and equipment maintenance issues you mentioned, we have checked with the store management team as soon as possible: 1. Front desk service: relevant personnel have been retrained on service standards 2. Hygiene management: from now on, deep cleaning and rectification of guest room hardware, carpets and other areas will be carried out, and sanitation quality inspection posts will be added; 3. Employee image: The damage of employee uniforms has been fully checked, and replacement will be completed within this week, and daily appearance inspections will be strictly implemented; We are well aware that no matter how good the hardware is, it needs to be supported by professional management. The "people problem" you reported is the core of our rectification. As an apology, we will arrange an upgraded stay experience for you. Thank you again for your frankness, which allows us to see the service gap. Looking forward to welcoming your inspection with a brand new look in the future!
Luohuawuhen
Superior Twin Room
Stayed in Feb 2025
Family
2 reviews
9.0/10
Great
Posted on Mar 31, 2025
We booked two rooms half a month in advance, but the hotel made a mistake and one room was missing. Fortunately, the hotel responded positively and solved the problem and we checked in smoothly without affecting our trip. The hotel has a buffet breakfast with rich food, and the overall experience is good.
Original textTranslated by Google
Response from Property: 尊敬的客人,您好!謝謝您的點評,感謝您選擇入住我們酒店。希望錦江都城武漢華科大光谷創業街店能夠給您帶來更多的驚喜和更精細化的服務。衷心希望您體驗更多實惠的同時能夠享受最優質的酒店產品和性價比。歡迎您下次蒞臨
Zhangjiesen ajsjd
Boutique Queen Room
Stayed in Feb 2025
Solo traveler
6 reviews
10/10
Outstanding
Posted on Mar 31, 2025
The room was very clean and the location was convenient. I caught a cold during my stay and the hotel gave me ginger soup, which was very heartwarming. There is a night market nearby, and the barbecue and fried rice were also delicious.
Original textTranslated by Google
Response from Property: Xiaojin is very happy to see that you approve of Xiaojin's service. Xiaojin is to make you who pursue excellence feel comfortable and convenient as at home even when traveling. Satisfaction has only a starting point but no end. Xiaojin will look forward to your next return home with sincerity, honesty, care and love. I wish you a good mood every day!